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Remote Chat Support Intern Jobs in Rosedale, MD (NOW HIRING)

APGFCU

Team Lead-Remote Services

Edgewood, MD · Remote

... Remote Services (MSC) Manager. Understands and applies knowledge of call center operations ... Provide inbound support through phone, email, chat and other digital communication channels.

APGFCU

Remote Services Team Lead

Edgewood, MD · Remote

... Remote Services (MSC) Manager. Understands and applies knowledge of call center operations ... Provide inbound support through phone, email, chat and other digital communication channels.

APGFCU

Team Lead-Remote Services

Edgewood, MD · Remote

... Remote Services (MSC) Manager. Understands and applies knowledge of call center operations ... Provide inbound support through phone, email, chat and other digital communication channels.

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How much do remote chat support intern jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote chat support intern in Rosedale, MD is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Chat Support Intern, and why are they important?

To thrive as a Remote Chat Support Intern, you need excellent written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and helpdesk software is often required. Strong problem-solving abilities, patience, and a customer-focused attitude are essential soft skills for this role. These skills ensure efficient, accurate, and positive customer interactions, which are critical for maintaining client satisfaction and company reputation.

What are some common challenges faced by Remote Chat Support Interns and how can they be managed?

Remote Chat Support Interns often encounter challenges such as managing multiple chat conversations simultaneously, maintaining clear communication without visual cues, and handling difficult customer interactions. To overcome these, it's crucial to develop strong multitasking skills, use canned responses effectively for efficiency, and practice empathy and patience in all communications. Regular feedback from supervisors and collaborating with experienced team members can also help interns quickly adapt and grow in the role.

What is a Remote Chat Support Intern?

A Remote Chat Support Intern is an entry-level position where individuals provide customer service and assistance through online chat platforms. Interns typically respond to customer inquiries, help resolve issues, and provide information about products or services—all from a remote location. This role helps interns develop communication, problem-solving, and technical skills while gaining experience in a customer support environment. It’s often a paid or unpaid internship that serves as a stepping stone to more advanced roles in customer service or related fields.
What cities near Rosedale, MD are hiring for Remote Chat Support Intern jobs? Cities near Rosedale, MD with the most Remote Chat Support Intern job openings:
Remote Chat Support Intern jobs near you
REMOTE - HR Assistant - Internship Administrative Coordinator

REMOTE - HR Assistant - Internship Administrative Coordinator

Que Technology Group

Baltimore, MD • On-site, Remote

$15/hr

Part-time, Internship

Posted 8 days ago

Job description

Note from the Hiring Team: At any point, this role may be in an active hiring or pipeline phase. We keep this posting live to connect with strong candidates ahead of openings. Our hiring process is flexible and may shift depending on internal needs.
We prioritize pre-vetted applicants who meet the address requirements listed below and are open to shaping the role based on evolving needs and candidate experience. So even if this isn’t a perfect match, we encourage you to apply!

Que Technology Group (QTG) is a small, minority-owned IT company based in Baltimore, MD. Our internship program runs continuously until graduation and offers students hands-on, real-world experience.
This role focuses on providing administrative support for the internship program. We work with college students of all majors, helping them grow their skill sets and gain mentorship in a professional environment that bridges academic life and the IT field.
As a part-time employee, you’ll enjoy perks like flexible scheduling (Monday–Friday) and participation in company-sponsored events.
If you're looking to be part of a great team and expand your professional toolkit, QTG is the place for you!

Position: Internship Program Administrative Coordinator
The Internship Program Administrative Coordinator is responsible for supporting the Internship Program Operations Coordinator and providing day-to-day support for the internship program.
Primary Responsibilities

  • Generate weekly task emails for interns to fulfill their 15 hours each week. This includes curating content from a variety of topics and creating thought-provoking, critical thinking questions.

  • Oversee daily management of intern activities, task assignments, and ongoing projects.

  • Managing individually assigned tasks on Intern Microsoft Teams group and ensuring all tasks are being assigned to the interns during the week

Additional Responsibilities

  • Serve as an additional point of contact for interns.

  • Lead efforts to grow our Intern-Alumni Program.

  • Collaborate with the Internship Operations Coordinator and Human Resources on new initiatives

  • Offer fresh insights for enhancing or updating current internship initiatives.

  • Provide support to both the Internship Program Operations Coordinator and the Human Resources department as needed.

Skills & Abilities

  • Excellent verbal and written communication in a team setting

  • Strong time management and organizational skills

  • Experience working with college students or alumni is a plus

  • Exceptional attention to detail

  • Ability to take initiative and work independently or collaboratively

  • Quick learner with adaptability to new systems or processes

  • Open-minded and creative thinker, eager to contribute new ideas

  • Technical experience is a plus

  • Familiarity with Microsoft Office365 (Excel, Word, Outlook, Teams, PowerPoint, etc.)

Position Details

  • Hourly Rate: $15.00

  • Hours: 15 hours per week (flexible Monday–Friday)

  • Location: Remote – Must have a permanent home address in MD or GA

Candidate Requirements

  • Must have a permanent address in a HubZone area and must provide address verification documents 

  • Must commit to 15 hours per week (60 hours per month)

  • Submit weekly reports by Friday at 5:00 PM

  • Submit bi-weekly timesheets by the required deadline

We’d love to have you join the QTG family! Visit our website at www.qtg-hq.com and connect with us on LinkedIn and Twitter
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.