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Remote Chat Support Intern Jobs in Silver Spring, MD

... and supported, we invite you to explore this exciting opportunity with us. Position Summary The ... Remote and hybrid opportunities * Inclusive workplace, providing strong professional growth and ...

Policy Intern

Washington, DC · On-site +1

$15/hr

High-Impact Writing: Support the development of policy briefs, memos, and actionable ... This is a remote position with an expected schedule of approximately 16 hours per week.

Tier 2 APR After Hours Support

Washington, DC · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Deliver high-quality support via phone, email, chat, and remote-access tools. * Communicate technical solutions clearly to non-technical customers. * Provide support to senior-level government ...

Showing results 21-40

Remote Chat Support Intern information

See Silver Spring, MD salary details

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How much do remote chat support intern jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote chat support intern in Silver Spring, MD is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.90 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote chat support interns and how can they be managed?

Remote Chat Support Interns often encounter challenges such as managing multiple chat conversations simultaneously, maintaining clear communication without visual cues, and handling difficult customer interactions. To overcome these, it's crucial to develop strong multitasking skills, use canned responses effectively for efficiency, and practice empathy and patience in all communications. Regular feedback from supervisors and collaborating with experienced team members can also help interns quickly adapt and grow in the role.

What are the key skills and qualifications needed to thrive as a remote chat support intern?

To thrive as a Remote Chat Support Intern, you need excellent written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and helpdesk software is often required. Strong problem-solving abilities, patience, and a customer-focused attitude are essential soft skills for this role. These skills ensure efficient, accurate, and positive customer interactions, which are critical for maintaining client satisfaction and company reputation.

What is a remote chat support intern?

A Remote Chat Support Intern is an entry-level position where individuals provide customer service and assistance through online chat platforms. Interns typically respond to customer inquiries, help resolve issues, and provide information about products or services—all from a remote location. This role helps interns develop communication, problem-solving, and technical skills while gaining experience in a customer support environment. It’s often a paid or unpaid internship that serves as a stepping stone to more advanced roles in customer service or related fields.

What are the most commonly searched types of Remote Chat Support jobs in Silver Spring, MD?

The most popular types of Remote Chat Support jobs in Silver Spring, MD are:

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For Remote Chat Support Intern jobs in Silver Spring, MD, the most frequently searched job titles are:

What cities near Silver Spring, MD are hiring for Remote Chat Support Intern jobs?

Cities near Silver Spring, MD with the most Remote Chat Support Intern job openings:

Public Policy Intern

Novoco

Washington, DC • On-site, Remote

$23/hr

Full-time

Posted 10 days ago


Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Dare to bring your unique perspective?

At Novogradac, we value individuals who bring unique perspectives and bold ideas. If you're eager to contribute to an inclusive, innovative environment where your personal and professional growth is encouraged and supported, we invite you to explore this exciting opportunity with us.

Position Summary

The Public Policy Intern position is responsible for performing research and analysis for the Public Policy Department, in particular, analyzing and tracking legislation, regulations, guidance and other community development related policies. Information and data gathered will be used to generate ideas for the firm's publications, most notably the online blog; eventually, the intern will be responsible for drafting blog posts. Prospective interns are not required to have any prior accounting experience or knowledge. Knowledge of and interest in federal tax policy (including affordable housing, community development, historic preservation and renewable energy tax credits) and experience writing policy briefs are preferred.This position reports to theTax Policy Manager (TPM).

Your Contributions and Responsibilities

  • Synthesize data sources into topics suitable for various firm publications, most notably, the firm's Notes from Novogradac blog posts published online; suggest additional uses for findings

  • Monitor, research, analyze and interpret federal and state legislation, policy proposals and literature; identify trends; inform appropriate parties

  • Identify opportunities to collect data from designated state agencies, relevant federal agencies and other sources relevant to the firm's goals and stakeholders

  • Attend and report on relevant briefings and hearings

  • Participate in policy and advocacy meetings and calls

  • Review and edit documents with special attention to detail

  • Assist with other duties, projects or manager requests as assigned

Your Background and Skills

  • Working toward a bachelor's or advanced degree, preferably in public policy, finance, business or related discipline, and/or appropriate balance of education and work experience

  • A real estate background and anunderstanding of tax legislation, policy and rules a plus

  • GPA of 3.20 or higher

  • Excellent verbal and written communication skills

  • Display strong analytical skills, including the ability to gather information, conduct analyses and present findings

  • Perform work accurately and in a time-efficient manner with strong attention to detail, organization and follow-through

  • Strong computer skills, including solid skill in the Microsoft Office suite (particularly Word & Excel) and report writing tools

Why work with us?

Novogradac is committed to fostering a welcoming workplace where all employees feel valued and empowered to grow. We believe in offering a supportive, balanced work environment that encourages professional growth and work-life integration.

We are proud to offer

  • Competitive salaries with continuous review of market conditions

  • Flexible working hours and work arrangements

  • Remote and hybrid opportunities

  • Inclusive workplace, providing strong professional growth and development opportunities

The benefits of joining our team

  • Strong growth opportunities

  • Strong emphasis on quality work-life integration

  • Dress for your day policy

  • Resources of a national firm

  • Opportunities to engage with our active Employee Resource Groups (ERGs), affinity groups, and advance your career within a supportive, inclusive environment

  • Compensation: $23/hr

Don't meet every single qualification?

After reviewing this job posting, are you hesitating to apply because you don't meet all the listed requirements? At Novogradac, we are dedicated to building a workplace supported by unique perspectives and experiences, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply.

You may still be the right candidate for this or one of our other roles.

Get to know us better!

We're Novogradac, a national certified public accounting and consulting firm headquartered in San Francisco. Founded in 1989,the allied group of Novogradac companies has grown to more than 900 employees and partners with more than 25offices throughout the country.

Novogradac is one of the nation's top 40 certified public accounting and consulting firms and is a recognized leader in real estate and community development. Novogradac provides publicly and privately held national enterprises with a full spectrum of audit, tax, valuation, expert witness and litigation support, property compliance and general consulting services and works extensively in the affordable housing, community development, historic preservation and renewable energy fields.

Ready to learn more?

This is a paid internship. To be considered for this position, interested candidates MUST apply via our company website:https://www.novoco.com/careers.

Commitment to Inclusion

Novogradac is committed to ensuring a fair and inclusive recruitment process, making reasonable accommodations to individuals with disabilities or special needs throughout the application process. We encourage applicants from all backgrounds, identities, and experiences to apply, as we believe that unique perspectives strengthen our ability to achieve excellence.

At Novogradac, we offer a variety of Employee Resource Groups and Affinity Groups to provide all employees with opportunities to connect, collaborate, and support one another in the workplace.

Novogradac and Company LLP is an equal opportunity employer. Novogradac's culture is centered on education, acceptance, innovation and opportunity. We value diversity and respect the different perspectives that each of our employees bring to Novogradac no matter their age, race, religion, gender identity or sexual orientation. We are committed to creating an equitable and inclusive workplace for our entire workforce.

By submitting an application with us, you are providing Novogradac with personal information. More information on how we use your personal information may be found in ourPrivacy Notice at Collection.