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Remote Chat Support Intern Jobs in Silver Spring, MD

Job Summary The Digital Marketing Intern supports the Communications and Marketing team in executing day-to-day digital marketing activities across social media publishing, paid digital advertising ...

... and supported, we invite you to explore this exciting opportunity with us. Position Summary The ... Remote and hybrid opportunities * Inclusive workplace, providing strong professional growth and ...

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Remote Chat Support Intern information

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How much do remote chat support intern jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote chat support intern in Silver Spring, MD is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.90 per hour, depending on experience, location, and employer.

What is a remote chat support intern?

A Remote Chat Support Intern is an entry-level position where individuals provide customer service and assistance through online chat platforms. Interns typically respond to customer inquiries, help resolve issues, and provide information about products or services—all from a remote location. This role helps interns develop communication, problem-solving, and technical skills while gaining experience in a customer support environment. It’s often a paid or unpaid internship that serves as a stepping stone to more advanced roles in customer service or related fields.

What are the key skills and qualifications needed to thrive as a remote chat support intern?

To thrive as a Remote Chat Support Intern, you need excellent written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and helpdesk software is often required. Strong problem-solving abilities, patience, and a customer-focused attitude are essential soft skills for this role. These skills ensure efficient, accurate, and positive customer interactions, which are critical for maintaining client satisfaction and company reputation.

What are some common challenges faced by remote chat support interns and how can they be managed?

Remote Chat Support Interns often encounter challenges such as managing multiple chat conversations simultaneously, maintaining clear communication without visual cues, and handling difficult customer interactions. To overcome these, it's crucial to develop strong multitasking skills, use canned responses effectively for efficiency, and practice empathy and patience in all communications. Regular feedback from supervisors and collaborating with experienced team members can also help interns quickly adapt and grow in the role.

What are the most commonly searched types of Remote Chat Support jobs in Silver Spring, MD?

The most popular types of Remote Chat Support jobs in Silver Spring, MD are:

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For Remote Chat Support Intern jobs in Silver Spring, MD, the most frequently searched job titles are:

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Cities near Silver Spring, MD with the most Remote Chat Support Intern job openings:

Investigations & Law Enforcement Development Intern - Spring 2027

International Justice Mission

Washington, DC • On-site, Remote

$17 - $22.75/hr

Full-time

Posted 15 days ago


Key responsibilities

  • Support ongoing project activities and law enforcement trainings related to combating online sexual exploitation of children.

  • Assist with internal communication and partnership management for the END OSEC Center initiatives.

  • Monitor and implement key Investigations & Law Enforcement Development (ILED) projects.


Job description

Who We Are

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.

The Need

For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM's Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking an Investigations & Law Enforcement Development (ILED) Intern to join the 2027 Spring Internship class.

The ILED Intern will support various initiatives executed by the END OSEC Center, working to combat the online sexual exploitation of children. Tasks may include:

  • Providing support to ongoing project activities and law enforcement trainings;
  • Assisting with internal communication and partnership management;
  • Monitoring and implementing key ILED projects; and
  • Participating in departmental and general IJM administrative support.

This position can be fully in-person or hybrid (onsite Tuesdays & Thursdays) in the Washington, DC area or remote for non-local candidates. It reports to the Director, END OSEC Center The position requires 20-40 hours per week, primarily during the hours of 8:30am-5:30pm EST. As volunteers, interns and fellows receive a monthly stipend to help defray their expenses related toparticipatingin the internship program. This volunteer stipend is not an hourly wage, nor wages paid for services provided by the intern or fellow.

Spring internship program dates are January 11 - April 9, 2027.

Application Deadline: September 25, 2026.

General Qualifications and Required Skills

  • Prospective interns need to have completed at least two years of undergraduate study by the start of their internship.
  • At least one prior professional internship experience or significant leadership experience in extracurricular, campus, volunteer, or community-based organizations.
  • Ability to commit to a schedule consistent with the required time commitment listed above (20, 30, or 40 hours per week during standard business hours).
  • Experience or interest in law or law enforcement.
  • Experience with Microsoft Office Suite.
  • Cross-cultural experience and communication skills.

Critical Qualities

  • Mature orthodox Christian faith;
  • Humble and resilient;
  • Pursues excellence;
  • Culturally aware and appreciative of difference;
  • Strong service ethic;
  • Innovative problem solver;
  • Ability to build trust and strong partnerships with others;
  • Courageous in pursuing opportunities and challenges;
  • Tenacious in achievinggoals; and
  • Professional.

Application Process:

Upload Resume, Cover Letter & Statement of Faith* in one PDF document.

*What is a statement of faith?
A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.

IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidate's value congruence and thorough background, police clearance, and reference check processes.

At IJM, we're committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God's work, not our own, and practice spiritual disciplines together daily. That's why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles' Creed.

IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract.

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