Remote Chat Support Intern Jobs in Silver Spring, MD

Location: Remote/Hybrid (Washington, DC Metro Area Preferred)
Compensation: $20/hour (40 hours per week)
Duration: 4 Weeks (with potential for full-time employment)

Who We Are:

Horizon Industries Limited (Horizon) is a dynamic IT and Management Consulting firm based in the Washington, DC area. Founded in 1996, Horizon Industries Limited (Horizon) has evolved into a company of highly qualified professionals that provides full-cycle IT consulting and Management support in both the private and public sectors.

Horizon's culture is based on our core values, and we PRIDE ourselves on a diverse, employee- and family-centric approach.

Launch Your Career in Low-Code Development

Are you passionate about technology and eager to build solutions that make a real impact? Horizon Industries is looking for motivated and ambitious individuals to join our Appian Internship Program—an immersive, paid opportunity designed to prepare you for a career in low-code application development and digital transformation.

As an Appian Developer Intern, you'll develop technical and professional skills, collaborate on real-world projects, and gain exposure to the consulting environment supporting Federal Government clients.

This internship is more than just a learning opportunity. It's a pathway to a full-time career. Successful interns who meet performance expectations and are based on business needs will receive an offer to join Horizon Industries as a full-time Appian Consultant.

What to Expect

Your internship begins with a structured four-week training program designed to accelerate your learning:

• Week 1: Horizon-sponsored, instructor-led virtual Appian training (Monday–Friday, 9:00 AM–5:00 PM)
• Weeks 2–4: Hands-on internal training focused on Appian development, consulting methodologies, Agile practices, and professional skills

Throughout the program, you'll receive mentorship from experienced Appian professionals while building the foundation needed to launch your consulting career.

What You'll Do

As an Appian Intern, you will:

• Learn the fundamentals of Appian low-code application development and business process automation.
• Shadow experienced consultants to gain real-world insight into designing, developing, and implementing Appian solutions.
• Assist in building Appian applications, workflows, interfaces, reports, and business processes under the guidance of senior developers.
• Participate in application testing, quality assurance, and defect resolution activities.
• Support the integration and configuration of Appian applications with enterprise systems.
• Research Appian best practices, emerging technologies, and industry trends, and present findings to the team.
• Create and maintain technical documentation, configuration guides, and user documentation.
• Assist in troubleshooting and resolving application issues.
• Participate in Agile ceremonies, team meetings, knowledge-sharing sessions, and collaborative problem-solving activities.
• Develop training materials and resources to support end-user adoption.
• Continuously expand your technical knowledge while developing consulting, communication, and presentation skills.

What We're Looking For

We're looking for individuals who are curious, motivated, and excited to build a career in technology consulting.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related technical field.
• Strong analytical thinking and problem-solving skills.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to collaborate effectively in a team environment.
• Highly organized with exceptional attention to detail.
• Self-motivated, adaptable, and eager to learn new technologies.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated leadership through academic, extracurricular, or professional experiences.
• Passion for software development, automation, and emerging technologies.

Preferred Qualifications

• Basic knowledge of object-oriented programming concepts.
• Familiarity with Java, Python, JavaScript, SQL, or another programming language.
• Understanding of databases, web technologies, or software development methodologies.
• Experience with Agile or Scrum environments is a plus.
• Resides in the Washington, DC metropolitan area.

Why Horizon Industries?

At Horizon Industries, you'll join a collaborative team dedicated to delivering innovative technology solutions for Federal Government clients. We invest in our people through mentorship, structured training, and continuous learning opportunities. Many of our full-time consultants began their careers through our internship program.

If you're ready to build in-demand technical skills, work alongside industry experts, and launch your consulting career, we'd love to hear from you.

Horizon is an Equal Employment Opportunity employer, and it is our policy to consider all applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

EOE/Vet/Disabled