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Internship Remote Chat Support Jobs in Silver Spring, MD

Customer Service Rep II (Remote)

VA · On-site +1

$16 - $21.75/hr

... Rep II, to support our CDC INFO (Center for Disease Control) program. CDC INFO is the CDC ... CDC-INFO offers customer service via phone, email, or chat to provide the most up-to-date, reliable ...

New

Remote Sensing Requirements Analyst BELONG. CONNECT. GROW. with KBR. Around here, we define the ... Experience supporting technical projects, research efforts, or government programs (internship or ...

New

Support the programs and projects of the APA Publishing, focusing on books * Assist with tasks for ... Remote work interns may not work from the following states or U.S. territories: Alaska, Arkansas ...

Fall Internship Opportunity: Political Programs Intern (Part-Time) Remote | 20 hours/week | Fall ... Support Inseparable's electoral programming, including: Mental Health Now: ● Support outreach ...

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Internship Remote Chat Support information

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$8

$17

$23

How much do internship remote chat support jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for internship remote chat support in Silver Spring, MD is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.13 per hour, depending on experience, location, and employer.

What is an Internship Remote Chat Support position?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What are the key skills and qualifications needed to thrive as an Internship Remote Chat Support, and why are they important?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are the most commonly searched types of Remote Chat Support jobs in Silver Spring, MD? The most popular types of Remote Chat Support jobs in Silver Spring, MD are:
What are popular job titles related to Internship Remote Chat Support jobs in Silver Spring, MD? For Internship Remote Chat Support jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Internship Remote Chat Support jobs in Silver Spring, MD look for? The top searched job categories for Internship Remote Chat Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Internship Remote Chat Support jobs? Cities near Silver Spring, MD with the most Internship Remote Chat Support job openings:
Design and Visuals Fall 2026 Internship

Design and Visuals Fall 2026 Internship

Foundation for Defense of Democracies (FDD)

Washington, DC • On-site, Remote

$17 - $22.50/hr

Full-time

Posted 11 days ago


Job description

Internship Opportunities
The Foundation for Defense of Democracies (FDD) is a Washington, DC-based nonpartisan 501(c)(3) research institute focusing on national security and foreign policy. FDD conducts in-depth research, produces accurate and timely analyses, identifies illicit activities, and provides policy options – all with the aim of strengthening U.S. national security and reducing or eliminating threats posed by adversaries and enemies of the United States and other free nations. FDD does not accept donations from any foreign governments.

About FDD's Internship Program


The Foundation for Defense of Democracies offers a variety of internship opportunities designed to provide meaningful professional development. Interns participate in a twice-monthly speaker series featuring senior staff members in a small-group setting and are encouraged to strengthen their academic and analytical skills through close collaboration with FDD scholars and experts. The organization offers stipends and can assist students seeking academic credit; however, stipend eligibility requirements must be met. FDD provides both hybrid and remote internship options.


Applications will be considered on a rolling basis. It is recommended that interested candidates submit applications early. Incomplete applications will not be considered.

Design and Visuals Intern

The Design Team is seeking a full-time or part-time Design and Visuals Intern to assist with digital content, graphic design, and data visualization. The selected candidate will support the design of FDD-branded materials across digital and print platforms. This includes creating graphics, developing data visualizations, designing UI/UX elements for digital products, and helping prepare multimedia content for online distribution. Previous knowledge and skills in Adobe Premiere, InDesign, Illustrator, Photoshop, Figma, and Canva are preferred. Experience with data visualization tools and web design principles is highly valued. An interest in international affairs and national security is also a plus.

Eligibility

  • Must have at least a 3.2 GPA (on a 4.0 scale).
  • Should have a relevant course of study and have completed coursework in any of the following fields: Digital Design, Marketing, Branding, International Relations, Security Studies, History, Communications, Journalism, International Economics, Political Science, Computer Science, and/or a relevant STEM field of study.
  • Interns should have knowledge of Microsoft Office programs.
  • Must be able to commit to a minimum of 22 hours per week, remote or in-office.
  • Must be eligible to work in the United States.

Application Materials Required

  • Resume/CV
  • Cover letter (Please review our website and include which FDD projects and issue areas resonate with you and why. Also indicate where you found this internship and your availability for the semester.)
  • Examples of your previous work in graphic design or social media
  • Unofficial transcript copy

Please specify the department(s) for which you would like to be considered (feel free to indicate preferences) in your cover letter. While you may use the same cover letter for multiple positions, please submit a separate application for each position of interest.
Incomplete applications will not be considered.