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Internship Remote Chat Support Jobs in Frederick, MD

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Internship Remote Chat Support information

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$8

$16

$22

How much do internship remote chat support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for internship remote chat support in Frederick, MD is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.41 per hour, depending on experience, location, and employer.

What is an internship remote chat support?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are the key skills and qualifications needed to thrive as an internship remote chat support?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are popular job titles related to Internship Remote Chat Support jobs in Frederick, MD?

For Internship Remote Chat Support jobs in Frederick, MD, the most frequently searched job titles are:

What job categories do people searching Internship Remote Chat Support jobs in Frederick, MD look for?

The top searched job categories for Internship Remote Chat Support jobs in Frederick, MD are:

What cities near Frederick, MD are hiring for Internship Remote Chat Support jobs?

Cities near Frederick, MD with the most Internship Remote Chat Support job openings:

Internship Remote Chat Support jobs near you
Infographic showing various Internship Remote Chat Support job openings in Frederick, MD as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $34,663 per year, or $16.7 per hour.

Business Development & Capture Intern (Remote Opportunity)

VetsEZ

Rockville, MD • On-site, Remote

$40/hr

Full-time

Re-posted 21 days ago

Job description

VetsEZ is currently looking for a Business Development & Capture Intern for a 100% remote position supporting our federal healthcare technology business. This internship is ideal for students currently pursuing an MBA, Master's in Business, Master's in Computer Science, or a related graduate degree who are interested in business strategy, technology consulting, market research, capture management, and proposal development.

Working alongside experienced business development leaders, solution architects, and proposal professionals, you will gain hands-on experience supporting strategic growth initiatives, competitive intelligence, opportunity qualification, and capture planning. This internship provides exposure to the full business development lifecycle while helping build the skills needed for a successful career in consulting, technology, or corporate strategy.

The candidate must reside within the continental United States.

Responsibilities

  • Conduct market, customer, and competitive research to identify new business opportunities.
  • Assist with opportunity qualification, pipeline management, and capture planning activities.
  • Support proposal development by coordinating with technical, pricing, and business teams.
  • Prepare presentations, competitive analyses, executive briefings, and other business development materials.
  • Track business opportunities and maintain accurate information within CRM systems.
  • Analyze industry trends, emerging technologies, and customer priorities to support growth initiatives.
  • Participate in cross-functional meetings with business development, engineering, and executive leadership teams.
  • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

Requirements

  • Currently pursuing an MBA, Master's in Business Administration, Master's in Computer Science, Master's in Information Systems, Master's in Data Analytics, or a related graduate degree from an accredited university.
  • Expected graduation within the next 6-12 months.
  • Strong analytical, research, and problem-solving skills.
  • Excellent written, verbal, and presentation skills.
  • Strong organizational skills with the ability to manage multiple priorities.
  • Comfortable learning new technologies and working in a collaborative team environment.
  • Proficiency with Microsoft Office, including Excel, PowerPoint, and Word.

Additional Qualifications

  • Previous internship, research, consulting project, or leadership experience is preferred.
  • Experience using Microsoft Copilot, ChatGPT, or other AI productivity tools is a plus.
  • Familiarity with CRM platforms such as Salesforce is a plus.
  • Interest in technology consulting, healthcare IT, cloud computing, AI, data analytics, or digital transformation.

What You'll Gain

  • Direct mentorship from experienced Business Development and Capture leaders.
  • Exposure to strategic growth initiatives within the federal technology consulting industry.
  • Experience supporting opportunity strategy, competitive intelligence, and proposal development.
  • Opportunities to collaborate with executive leadership and technical subject matter experts.
  • Valuable experience that prepares you for full-time careers in consulting, business development, product strategy, technology sales, or corporate strategy.

Security Clearance Requirements

  • U.S. Citizenship is required.
  • Must be eligible to obtain and maintain a Government clearance.

Benefits

  • Competitive Pay: $40.00 per hour
  • 30 hours per week, Monday through Friday
  • 100% Remote Work Environment
  • Flexible work schedule within standard business hours
  • Mentorship from experienced Business Development, Capture, and Proposal professionals
  • Professional development and hands-on training in federal business development and capture management
  • Networking opportunities with senior leaders and executive leadership
  • Exposure to strategic growth initiatives, proposal development, and market research
  • Potential opportunity for full-time employment upon successful completion of the internship, based on performance and business needs

VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Sorry, we are unable to offer sponsorship at this time.

Employment Type: FULL_TIME

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