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Internship Remote Chat Support Jobs in Frederick, MD

Move United

MEMBER SERVICES INTERN

Rockville, MD · On-site +1

This role also supports the Warfighters program, giving the intern exposure to grant compliance ... This internship is remote. A hybrid work environment is available for individuals who can work from ...

Leidos

Senior AWS Amazon Connect Engineer

Gaithersburg, MD · Remote

$107K - $195K/yr

Implement Amazon Connect Chat and web chat widget integration for omnichannel customer support ... Please Note: This is 100% telework/remote opportunity. However, candidate must be/reside in the ...

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All JobsChat Support JobsInternship Remote Chat Support JobsInternship Remote Chat Support Jobs in Frederick, MD

Internship Remote Chat Support information

See Frederick, MD salary details

$8

$16

$22

How much do internship remote chat support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for internship remote chat support in Frederick, MD is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.41 per hour, depending on experience, location, and employer.

What is an internship remote chat support?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are the key skills and qualifications needed to thrive as an internship remote chat support?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are popular job titles related to Internship Remote Chat Support jobs in Frederick, MD?

For Internship Remote Chat Support jobs in Frederick, MD, the most frequently searched job titles are:

What job categories do people searching Internship Remote Chat Support jobs in Frederick, MD look for?

The top searched job categories for Internship Remote Chat Support jobs in Frederick, MD are:

What cities near Frederick, MD are hiring for Internship Remote Chat Support jobs?

Cities near Frederick, MD with the most Internship Remote Chat Support job openings:

Internship Remote Chat Support jobs near you
Infographic showing various Internship Remote Chat Support job openings in Frederick, MD as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $34,663 per year, or $16.7 per hour.

MEMBER SERVICES INTERN

Move United

Rockville, MD • On-site, Remote

Internship

Posted 8 days ago

Job description

Position Overview 

An internship with Move United provides the opportunity to gain knowledge and professional experience in nonprofit management, membership operations, and adaptive sports programming while helping Move United lead a movement so that no one is left on the sidelines, and everyone gets in the game. 

The Member Services Intern will support the day-to-day operations of the Member Services department, gaining hands-on experience in member engagement, onboarding, communications, and program coordination. This role also supports the Warfighters program, giving the intern exposure to grant compliance, Veteran-focused programming, and event coordination for Warfighters across the country. 

Job Duties/Responsibilities 

Member Services 

Manage and respond to membership-related inquiries, providing support by email and phone to individuals and organizations  

Support the onboarding process for new individual and group members 

Assist with engagement strategies, including resource building, Member Huddles (virtual communities), online forums, and webinars 

Update member organization listings on the Move United website 

Help maintain accurate member records across Salesforce, including data input and analysis 

Veteran Programs (Warfighters) 

Support the onboarding of Warfighters by processing Warfighter applications 

Assist with tracking grant deliverables and maintaining records to support program delivery and compliance 

Develop and distribute the monthly Warfighters newsletter and calendar of events 

Manage and respond to Warfighters-related inquiries, providing support by email and phone 

Support planning for the Winter Warfighters Calendar 

Help facilitate the PING golf program for Veterans 

Help support The Hartford Ski Spectacular Warfighter Learn to Ski/Snowboard Program 

Internship Period 

September - December, (dates to be confirmed by Member Services) 

Other periods may be available upon request (please inquire). 

Hours 

30-40 hours/week during the following time block: Monday-Friday 9:00 am – 5:00 pm EST. Flexible hours to accommodate differing time zones are available. 

This internship is remote. A hybrid work environment is available for individuals who can work from the Rockville, MD HQ office. 

Compensation 

$50 stipend per day 

Adaptive sports training and education 

Continuing Education Unit (CEU) credits available upon request 

Intern Qualities 

Self-motivated 

Takes initiative 

Flexible and adaptable to change 

Organized with strong multi-tasking abilities 

Comfortable communicating with members, and Veterans by phone and email 

Ability to work well in a remote team environment 

Minimum Qualifications 

Background in the field, including formal education or equivalent experience (Preferred) 

Technologically proficient with experience using Microsoft 365 (Word, Excel, PowerPoint) and email/CRM platforms 

Effective communicator, comfortable using a range of communication tools 

Authorized to work in the U.S. and able to pass a background screening 

Accepted Interns Will Be Required To 

Complete any training required for the internship 

Maintain weekly meetings with the supervisor 

Participate in a mid- and end-of-internship review 

Be responsible for completing the necessary paperwork, if seeking college credit