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Remote Desk Security Jobs in Silver Spring, MD (NOW HIRING)

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

... meet security posture requirements before granting network access * Support Microsoft Intune ... Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can ...

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

... meet security posture requirements before granting network access * Support Microsoft Intune ... Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can ...

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

... meet security posture requirements before granting network access * Support Microsoft Intune ... Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can ...

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

... meet security posture requirements before granting network access * Support Microsoft Intune ... Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can ...

Terrestris LLC

Service Desk Technician I

Washington, DC · On-site +1

This position is remote/hybrid; candidates must be willing to work on-site when required. This ... Ensure systems remain current with approved configurations and security requirements. * Configure ...

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All JobsDesk Security JobsRemote Desk Security JobsRemote Desk Security Jobs in Silver Spring, MD

Remote Desk Security information

See Silver Spring, MD salary details

$11

$24

$37

How much do remote desk security jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote desk security in Silver Spring, MD is $24.70, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $27.84 per hour, depending on experience, location, and employer.

What is the difference between Remote Desk Security vs Remote Help Desk Technician?

AspectRemote Desk SecurityRemote Help Desk Technician
CertificationsCompTIA Security+, CISSP (preferred)CompTIA A+, Network+
Work EnvironmentFocus on cybersecurity, threat monitoring, and security protocolsAssist users with hardware/software issues, troubleshooting
Industry UsageIT security firms, corporate security teamsIT support departments, tech service providers
Primary ResponsibilitiesProtect systems, monitor security threats, respond to incidentsResolve user issues, install software, provide technical support

Remote Desk Security and Remote Help Desk Technician roles both operate remotely but focus on different areas. Remote Desk Security emphasizes cybersecurity and threat management, requiring security certifications. In contrast, Remote Help Desk Technicians primarily assist users with technical issues, focusing on hardware and software support. Both roles are vital in IT support but serve distinct functions within organizations.

What are popular job titles related to Remote Desk Security jobs in Silver Spring, MD?

For Remote Desk Security jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Remote Desk Security jobs in Silver Spring, MD look for?

The top searched job categories for Remote Desk Security jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Remote Desk Security jobs?

Cities near Silver Spring, MD with the most Remote Desk Security job openings:

Remote Desk Security jobs near you
Infographic showing various Remote Desk Security job openings in Silver Spring, MD as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $51,366 per year, or $24.7 per hour.

Service Desk Technician II (Remote)

Terrestris Global Solutions

Washington, DC • Remote

Full-time, Part-time

Medical, Retirement, PTO

Re-posted 15 days ago

Job description

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Service Desk Technician II to provide IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing to work on-site when required. This position is contingent upon contract award.

I've never heard of Terrestris. What do you do?

At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.

So, what will the Service Desk Technician II at Terrestris do?

As the Service Desk Technician II you will be a key person for the IT Technology Services contract, providing advanced Service Desk support by resolving workstation issues, managing accounts, maintaining secure configurations, developing support documentation, collaborating across IT teams, and recommending technology solutions that improve user productivity.

What does a typical day look like for a Service Desk Technician II?

You will:

  • Perform all duties assigned to Level I Technicians, including user workstation support for desktops, laptops, 10Zig zero clients, and mobile thin clients.
  • Manage user accounts and provide Help Desk Administration and User Support through the Service Desk.
  • Troubleshoot workstations, workstation operating systems, hardware, software, and workstation peripherals.
  • Ensure systems remain current with approved configurations and security requirements.
  • Handle requests for assistance received by telephone, the ServiceNow ticketing system, and walk-in inquiries.
  • Assess user issues through conversation or remote access and assign appropriate priorities.
  • Track ticket status and resolution while communicating updates or issues to users and the Service Desk Supervisor.
  • Create Knowledge Base articles, checklists, Service Level Agreements, procedures, and end-user training materials.
  • Collaborate with development staff to recreate issues in the test environment and with operations staff on configuration management through Windows Operating System Deployment.
  • Evaluate user requirements and workflows and recommend appropriate information technology solutions.

What qualifications do you look for?

You might be the professional we're looking for if you have:

  • Authorization to work in the United States permanently without sponsorship.
  • Ability to obtain Public Trust Clearance.
  • A minimum of (4) years of IT Help Desk experience to Include Help Desk Administration and User Support.
  • Certification: CompTIA A+ Certification may be substitute for 1 year of experience.

What kind of benefits does Terrestris Offer?

We offer outstanding benefits including health, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.

DILBERT 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION.

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