Albuquerque, NM · Remote
$19.90/hr
Position: CSR - Call Center Representative Worksite : Remote (Local to State of New Mexico) Start ... Recognize and alert management of risk and trends. * Quickly transition from one task to another.
Quick apply
Albuquerque, NM · Remote
$19.90/hr
Position: CSR - Call Center Representative Worksite : Remote (Local to State of New Mexico) Start ... Recognize and alert management of risk and trends. * Quickly transition from one task to another.
Remote Call Center Representative (Veterinary Care Specialist) Join Heartstrings Pet Hospice as a Remote Call Center Representative, internally known as a Veterinary Care Specialist (VCS), to make a ...
Remote Call Center Representative (Veterinary Care Specialist) Join Heartstrings Pet Hospice as a Remote Call Center Representative, internally known as a Veterinary Care Specialist (VCS), to make a ...
Manhattan, NY · Remote
$60K - $80K/yr
As the Call Center, Manager this role is pivotal in overseeing day-to-day operations, ensuring high-quality customer service and administrative functions. Responsibilities: Collaborate with ...
Manhattan, NY · Remote
$60K - $80K/yr
As the Call Center, Manager this role is pivotal in overseeing day-to-day operations, ensuring high-quality customer service and administrative functions. Responsibilities: Collaborate with ...
Manhattan, NY · Remote
$60K - $80K/yr
As the Call Center, Manager this role is pivotal in overseeing day-to-day operations, ensuring high-quality customer service and administrative functions. Responsibilities: Collaborate with ...
Manhattan, NY · Remote
$60K - $80K/yr
As the Call Center, Manager this role is pivotal in overseeing day-to-day operations, ensuring high-quality customer service and administrative functions. Responsibilities: Collaborate with ...
$25K - $36K/yr
Remote Call Center Representative (US) Great companies need great teams to propel their operations ... Collaborate with team members, management, and other stakeholders to resolve customer inquiries.
$25K - $36K/yr
Remote Call Center Representative (US) Great companies need great teams to propel their operations ... Collaborate with team members, management, and other stakeholders to resolve customer inquiries.
Remote Call Center Representative (Veterinary Care Specialist) Join Heartstrings Pet Hospice as a Remote Call Center Representative, internally known as a Veterinary Care Specialist (VCS), to make a ...
Remote Call Center Representative (Veterinary Care Specialist) Join Heartstrings Pet Hospice as a Remote Call Center Representative, internally known as a Veterinary Care Specialist (VCS), to make a ...
Remote Call Center Representative (Veterinary Care Specialist) Join Heartstrings Pet Hospice as a Remote Call Center Representative, internally known as a Veterinary Care Specialist (VCS), to make a ...
Remote Call Center Representative (Veterinary Care Specialist) Join Heartstrings Pet Hospice as a Remote Call Center Representative, internally known as a Veterinary Care Specialist (VCS), to make a ...
Remote Call Center Representative (Veterinary Care Specialist) Join Heartstrings Pet Hospice as a Remote Call Center Representative, internally known as a Veterinary Care Specialist (VCS), to make a ...
Remote Call Center Representative (Veterinary Care Specialist) Join Heartstrings Pet Hospice as a Remote Call Center Representative, internally known as a Veterinary Care Specialist (VCS), to make a ...
Grandville, MI · Remote
$14/hr
The Remote Call Center Agent will be making outbound phone calls completing surveys asking various questions. This is a part-time position, most shifts tend to be in the evening and is a great ...
Quick apply
Grandville, MI · Remote
$14/hr
The Remote Call Center Agent will be making outbound phone calls completing surveys asking various questions. This is a part-time position, most shifts tend to be in the evening and is a great ...
Overview TechOp Solutions International is seeking an experienced Remote Operations Manager to lead the day-to-day operations of a high-volume, remote call center. The Operations Manager is ...
Overview TechOp Solutions International is seeking an experienced Remote Operations Manager to lead the day-to-day operations of a high-volume, remote call center. The Operations Manager is ...
Tempe, AZ · On-site +1
$20/hr
About the Role We're hiring a Remote Call Center Representative for a full-time, work-from-home ... Knowledge of facilities maintenance, utilities, city services, and/or water/wastewater management
Tempe, AZ · On-site +1
$20/hr
About the Role We're hiring a Remote Call Center Representative for a full-time, work-from-home ... Knowledge of facilities maintenance, utilities, city services, and/or water/wastewater management
$16.50 - $20.50/hr
About the job Remote Call Center Support Rep Must Have reliable Internet service Bi-lingual Spanish ... management and multitasking ability • Self-discipline and patience
$16.50 - $20.50/hr
About the job Remote Call Center Support Rep Must Have reliable Internet service Bi-lingual Spanish ... management and multitasking ability • Self-discipline and patience
VA · Remote
$18.13/hr
Call Center Associate - Medicaid Location: Remote - Virginia, US Pay Rate: Bilingual $18.13 hr ... Knowledge of Medicaid Management Information System (MMIS) is helpful * Experience in handling ...
New
VA · Remote
$18.13/hr
Call Center Associate - Medicaid Location: Remote - Virginia, US Pay Rate: Bilingual $18.13 hr ... Knowledge of Medicaid Management Information System (MMIS) is helpful * Experience in handling ...
New
KY · Remote
$16/hr
Successfully manage 30-40 systems and 25-40 calls per day. Responsibilities for Remote Call Center Representative: * Manage a steady, high volume of incoming calls from customers. * Computer ...
KY · Remote
$16/hr
Successfully manage 30-40 systems and 25-40 calls per day. Responsibilities for Remote Call Center Representative: * Manage a steady, high volume of incoming calls from customers. * Computer ...
Remote Call Center Representative (Veterinary Care Specialist) Join Heartstrings Pet Hospice as a Remote Call Center Representative, internally known as a Veterinary Care Specialist (VCS), to make a ...
Remote Call Center Representative (Veterinary Care Specialist) Join Heartstrings Pet Hospice as a Remote Call Center Representative, internally known as a Veterinary Care Specialist (VCS), to make a ...
Guaynabo, PR · Remote
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00/hour Employment Type: Full-Time Shift Information: Must be available to work any 8-hour shift, Monday ...
Guaynabo, PR · Remote
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00/hour Employment Type: Full-Time Shift Information: Must be available to work any 8-hour shift, Monday ...
$15/hr
Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet ... One to two years' experience working in a call center environment is preferred. * The candidate has ...
New
$15/hr
Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet ... One to two years' experience working in a call center environment is preferred. * The candidate has ...
New
Rockfield, IN · Remote
$15/hr
Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet ... One to two years' experience working in a call center environment is preferred. * The candidate has ...
New
Rockfield, IN · Remote
$15/hr
Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet ... One to two years' experience working in a call center environment is preferred. * The candidate has ...
New
Las Vegas, NV · Remote
$16.50 - $20.50/hr
TechOp Solutions is seeking Call Center Representatives with exceptional communication skills ... Remote position, but Candidate must reside within Las Vegas, NV or nearby cities. Duties:
Quick apply
Las Vegas, NV · Remote
$16.50 - $20.50/hr
TechOp Solutions is seeking Call Center Representatives with exceptional communication skills ... Remote position, but Candidate must reside within Las Vegas, NV or nearby cities. Duties:
Virginia Beach, VA · On-site +1
$12.77 - $14/hr
We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If ... Provide feedback to management on customer trends and market conditions. CANDIDATE QUALIFICATIONS ...
Virginia Beach, VA · On-site +1
$12.77 - $14/hr
We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If ... Provide feedback to management on customer trends and market conditions. CANDIDATE QUALIFICATIONS ...
$29.5K - $36.8K
5% of jobs
$36.8K - $44K
13% of jobs
$47.1K is the 25th percentile. Wages below this are outliers.
$44K - $51.3K
16% of jobs
The median wage is $58.3K / yr.
$51.3K - $58.6K
16% of jobs
$58.6K - $65.9K
15% of jobs
$70.8K is the 75th percentile. Wages above this are outliers.
$65.9K - $73.1K
14% of jobs
$73.1K - $80.4K
8% of jobs
$80.4K - $87.7K
6% of jobs
$87.7K - $95K
3% of jobs
$95K - $102.2K
2% of jobs
$102.2K - $109.5K
1% of jobs
$29.5K
$63.8K
$109.5K
A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.
A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.
Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.
Cities with the most Remote Call Center Manager job openings:
The most popular types of Remote Call Center jobs are:
States with the most job openings for Remote Call Center Manager jobs include:
The top searched job categories for Remote Call Center Manager jobs are:
Albuquerque, NM • Remote
$19.90/hr
Contractor
Medical, Dental, Vision
Posted 5 days ago
Position: CSR – Call Center Representative
Worksite: Remote (Local to State of New Mexico)
Start Date: Oct 19th , 2026 - The client is expecting 100% attendance for the first 90 days.
Duration: 12+ Months
Project Operation Hours: M-F, 8-hour shifts between 7:00 AM – 7:00 PM MST
Training schedule: 8AM – 4:30 PM MST for 13 days
Pay rate: $19.90/hour on W2
Job Description:
Qualifications and Requirements:
Basic Qualifications (Required Credentials)
Sourced by ZipRecruiter
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
It services
5,001 - 10,000 Employees
Indianapolis, IN, US
1998
