Remote Business Coaching Jobs (NOW HIRING)

WHY JOIN US

• Use your  coaching, mentoring and business skills to step into a role where your actions directly influences the success of Metal Supermarkets franchisees across North America.
• Be part of  a proven resilient international franchise brand that is experiencing significant growth  with more than 140 locations
• Work at the intersection of business strategy, operations, financial performance, and relationship-building—no two days look exactly the same.
• Be a trusted advisor to franchise owners, helping them turn insight into action and action into stronger business results.
• Enjoy the flexibility of a remote role with manageable field travel that keeps you connected to storeowners, their  teams, and real business opportunities.
• Receive a competitive compensation package that includes benefits, RRSP matching, and bonus potential based on corporate and individual performance.

OUR CULTURE

At Metal Supermarkets, we are a collaborative head office team that takes pride in knowing our franchisees, understanding their businesses, and helping them succeed. We believe strong relationships matter, good ideas can come from anywhere, and meaningful support starts with listening first. You will be joining a team that shares knowledge, solves problems , follows through on commitments, and genuinely cares about the people behind each store. If you enjoy building trust, being practical, and seeing your work make a real difference for franchisees, you will feel at home here.

POSITION MANDATE

Metal Supermarkets is seeking an experienced  Franchise Business Consultant to coach and support franchisees across North America. Reporting to the Vice President, Franchise Support & Operations, this role helps franchisees drive  sales, maximize profitability,  improve operations, deliver outstanding customer service, and ensure operational  compliance through practical coaching, data analysis, store visits, and follow-through. This is a mainly a remote role with up to two weeks of travel per month for store visits, Operational Excellence Reviews, and new store opening support.

PERFORMANCE OUTCOMES

Success in this role means building strong franchisee relationships, identifying performance opportunities, and helping stores execute the Metal Supermarkets business system consistently. The Franchise Business Consultant uses operational insight, financial analysis, coaching, and accountability to help franchisees build stronger, more profitable businesses.

DELIVERABLES

• Build trusted relationships with franchisees and act as a practical business partner.
• Analyze financial and operational results to identify priorities, opportunities, and action plans.
• Conduct store visits and Operational Excellence Reviews with clear recommendations and follow-up.
• Support franchisee onboarding, training, local sales initiatives, system rollouts, and new store openings.
• Share field insights and franchisee feedback with head office to improve tools, training, and support.

METAL SUPERMARKETS HEAD OFFICE STAFF

• Collaborate with head office teams to deliver timely support to franchisees.
• Reinforce World Class Customer Service, safe store operations, and consistent use of Metal Supermarkets systems.
• Contribute to conferences, monthly calls, training sessions, and other network meetings.

REQUIREMENTS & QUALIFICATIONS

• 3+ years of multi-unit management experience, including at least one year in a franchised environment.
• 5+ years of operations experience, ideally in field support, business coaching, or multi-location operations.
• Experience supporting new store openings, training, operational reviews, and local sales growth initiatives.
• Strong understanding of financial statements, KPIs, basic accounting, health and safety standards, and business operations.
• Excellent communication, coaching, relationship management, planning, organization, and follow-through skills.
• Strong analytical, problem-solving, strategic thinking, and business judgment skills.
• Working knowledge of Microsoft Office, ERP, and CRM systems.
• Post-secondary education or equivalent experience, valid passport, and ability to travel throughout North America.

Annual Salary: $80,000-$85,000 USD, based on experience