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Remote Bilingual Call Center Representative Jobs in Raleigh, NC

Open Desk

Outbound Call Specialist

Wake Forest, NC · Remote

$84K - $85K/yr

Wake Forest, NC (Remote/Hybrid - Must Reside in North Carolina) Company: Open Desk, Inc. Open Desk ... Professional phone communication skills * 1-2 years of office or call center experience preferred ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

IQVIA

Sr Director, Client Services, Call Center

Durham, NC · Remote

$116K - $324K/yr

This resource sits within IQVIA's Patient Support Services Center of Excellence and is remote with ... call center operations and how to operate when a business continuity event occurs Embraces a ...

IQVIA

Sr Director, Client Services, Call Center

Durham, NC · Remote

$116K - $324K/yr

This resource sits within IQVIA's Patient Support Services Center of Excellence and is remote with ... call center operations and how to operate when a business continuity event occurs Embraces a ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

AMBA

Inside Sales Insurance Specialist

Raleigh, NC · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Cary, NC · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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All JobsBilingual Call Center Representative JobsRemote Bilingual Call Center Representative JobsRemote Bilingual Call Center Representative Jobs in Raleigh, NC

Remote Bilingual Call Center Representative information

See Raleigh, NC salary details

$11

$20

$33

How much do remote bilingual call center representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote bilingual call center representative in Raleigh, NC is $20.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote bilingual call center representative?

To thrive as a Remote Bilingual Call Center Representative, you need fluency in at least two languages, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes certifications like Customer Service Representative (CSR) can be required. Active listening, patience, and problem-solving abilities are crucial soft skills that help in addressing diverse customer needs effectively. These skills ensure clear communication, efficient issue resolution, and a positive customer experience in a virtual environment.

What are some common challenges faced by remote bilingual call center representatives, and how can they be managed?

Remote Bilingual Call Center Representatives often face challenges such as managing high call volumes, navigating cultural differences, and ensuring clear communication across languages. To manage these, representatives benefit from strong organizational skills, reliable technology, and regular training in both language proficiency and customer service protocols. Support from supervisors and collaboration tools can also help address complex customer issues efficiently. Being proactive in seeking feedback and maintaining open communication with team members contributes to personal growth and better service outcomes.

What is the difference between Remote Bilingual Call Center Representative vs Remote Customer Service Agent?

AspectRemote Bilingual Call Center RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; bilingual proficiencyHigh school diploma or equivalent; may require language skills
Work EnvironmentCall centers, remote setups, customer supportCustomer support, call centers, remote work
Industry UsageTelecommunications, retail, tech companiesRetail, e-commerce, service industries
Search & ComparisonOften searched for bilingual roles requiring language skillsMore general customer support roles, less emphasis on language

The Remote Bilingual Call Center Representative typically requires bilingual proficiency and works in call centers or remote customer support environments, often within telecommunications or retail industries. The Remote Customer Service Agent may have similar credentials but may not require bilingual skills and is more broadly focused on general customer support across various industries. Both roles involve remote work and customer interaction, but the bilingual aspect distinguishes the representative position.

What is a remote bilingual call center representative?

Remote Bilingual Call Center Representatives are customer service professionals who work from home, assisting customers in two or more languages. They handle inbound and outbound calls, provide information, resolve issues, and support clients on behalf of a company. Their bilingual skills allow them to communicate effectively with a diverse customer base, making them valuable assets for businesses that serve multilingual communities.
What are popular job titles related to Remote Bilingual Call Center Representative jobs in Raleigh, NC? For Remote Bilingual Call Center Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Bilingual Call Center Representative jobs in Raleigh, NC look for? The top searched job categories for Remote Bilingual Call Center Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Bilingual Call Center Representative jobs? Cities near Raleigh, NC with the most Remote Bilingual Call Center Representative job openings:
Remote Bilingual Call Center Representative jobs near you
Infographic showing various Remote Bilingual Call Center Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 46% In-person, and 54% Remote job distribution, with an average salary of $42,882 per year, or $20.6 per hour.

Outbound Call Specialist

Open Desk

Wake Forest, NC • Remote

$84K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Outbound Call Specialist
Location: Wake Forest, NC (Remote/Hybrid – Must Reside in North Carolina)
Company: Open Desk, Inc.

Open Desk is a growing research firm supporting the insurance, legal, and HR industries. We are seeking a motivated Outbound Call Specialist to join our team. This full-time, entry-level position offers paid training, excellent benefits, growth opportunities, and remote work flexibility for North Carolina residents.

Responsibilities:

  • Make outbound calls to medical facilities across various specialties
  • Research and verify information using web-based tools and internal systems
  • Accurately document findings in standardized report templates
  • Maintain high attention to detail and data integrity
  • Meet deadlines while delivering high-quality customer service

Qualifications:

  • Professional phone communication skills
  • 1–2 years of office or call center experience preferred (not required)
  • Outbound calling experience a plus
  • Strong organization, accuracy, and computer skills
  • Self-motivated with the ability to work independently

Benefits:

  • Health, Dental, and Vision Insurance
  • Matching 401K
  • Disability and Life Insurance
  • Flexible Spending Account
  • PTO and Paid Holidays
  • Annual Anniversary Bonus

Why OD:

We offer a positive, supportive workplace with paid training, opportunities for advancement, employee recognition, and regular social and volunteer events.