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Remote Bilingual Call Center Representative Jobs in Raleigh, NC

AMBA

Inside Sales Insurance Specialist

Cary, NC · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Raleigh, NC · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Raleigh, NC · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Cary, NC · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Pitch Health Solutions LLC

Transfer Agent

Raleigh, NC · On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Pitch Health Solutions

Transfer Agent

Raleigh, NC · Remote

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Raleigh, NC · Remote

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

Orkin

Customer Service Agent_Seasonal

Raleigh, NC · Remote

We have a FAST PACED , fully remote Customer Contact Center with dedicated inbound and outbound ... During peak season you can expect heavy call volume * Manage the customer relationship to ensure ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Durham, NC · On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Raleigh, NC · On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

Liveops

Remote Spanish Bilingual Customer Service

Apex, NC · Remote

$11.75 - $14.75/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Computer skills, including navigating multiple systems and documenting call notes * Ability to sit ...

Liveops

Remote Spanish Bilingual Customer Service

Durham, NC · Remote

$15 - $18.75/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Computer skills, including navigating multiple systems and documenting call notes * Ability to sit ...

Liveops

Remote Spanish Bilingual Customer Service

Cary, NC · Remote

$14.25 - $18/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Computer skills, including navigating multiple systems and documenting call notes * Ability to sit ...

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All JobsBilingual Call Center Representative JobsRemote Bilingual Call Center Representative JobsRemote Bilingual Call Center Representative Jobs in Raleigh, NC

Remote Bilingual Call Center Representative information

See Raleigh, NC salary details

$11

$20

$33

How much do remote bilingual call center representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote bilingual call center representative in Raleigh, NC is $20.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote bilingual call center representative?

To thrive as a Remote Bilingual Call Center Representative, you need fluency in at least two languages, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes certifications like Customer Service Representative (CSR) can be required. Active listening, patience, and problem-solving abilities are crucial soft skills that help in addressing diverse customer needs effectively. These skills ensure clear communication, efficient issue resolution, and a positive customer experience in a virtual environment.

What are some common challenges faced by remote bilingual call center representatives, and how can they be managed?

Remote Bilingual Call Center Representatives often face challenges such as managing high call volumes, navigating cultural differences, and ensuring clear communication across languages. To manage these, representatives benefit from strong organizational skills, reliable technology, and regular training in both language proficiency and customer service protocols. Support from supervisors and collaboration tools can also help address complex customer issues efficiently. Being proactive in seeking feedback and maintaining open communication with team members contributes to personal growth and better service outcomes.

What is the difference between Remote Bilingual Call Center Representative vs Remote Customer Service Agent?

AspectRemote Bilingual Call Center RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; bilingual proficiencyHigh school diploma or equivalent; may require language skills
Work EnvironmentCall centers, remote setups, customer supportCustomer support, call centers, remote work
Industry UsageTelecommunications, retail, tech companiesRetail, e-commerce, service industries
Search & ComparisonOften searched for bilingual roles requiring language skillsMore general customer support roles, less emphasis on language

The Remote Bilingual Call Center Representative typically requires bilingual proficiency and works in call centers or remote customer support environments, often within telecommunications or retail industries. The Remote Customer Service Agent may have similar credentials but may not require bilingual skills and is more broadly focused on general customer support across various industries. Both roles involve remote work and customer interaction, but the bilingual aspect distinguishes the representative position.

What is a remote bilingual call center representative?

Remote Bilingual Call Center Representatives are customer service professionals who work from home, assisting customers in two or more languages. They handle inbound and outbound calls, provide information, resolve issues, and support clients on behalf of a company. Their bilingual skills allow them to communicate effectively with a diverse customer base, making them valuable assets for businesses that serve multilingual communities.
What are popular job titles related to Remote Bilingual Call Center Representative jobs in Raleigh, NC? For Remote Bilingual Call Center Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Bilingual Call Center Representative jobs in Raleigh, NC look for? The top searched job categories for Remote Bilingual Call Center Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Bilingual Call Center Representative jobs? Cities near Raleigh, NC with the most Remote Bilingual Call Center Representative job openings:
Remote Bilingual Call Center Representative jobs near you
Infographic showing various Remote Bilingual Call Center Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 46% In-person, and 54% Remote job distribution, with an average salary of $42,882 per year, or $20.6 per hour.

Inside Sales Insurance Specialist

AMBA

Cary, NC • Remote

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Inside Sales Insurance Specialist (W2, Remote)
Full-Time | Monday through Friday
Compensation: Hourly base plus performance bonuses
License: Life and Health preferred
Important Role Overview
This is ahigh-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of their workday actively dialing, following up, and converting member conversations into enrollments.
While leads are provided, this is not an inbound or appointment-setting role. Consistent outbound activity is the primary driver of success in this position.
About AMBA
AMBA partners with public employee, alumni, and professional occupation associations nationwide to deliver Life and Supplemental Health insurance benefits to their members. We work with some of the most significant retired public employee associations in the country, supporting millions of members across all 50 states.
As an Inside Sales Insurance Specialist, you will engage existing members and policyholders to educate them on benefit options and enroll them in coverage that meets their needs.
What You Will Do
  • Make 150 or more outbound calls per day using company-provided lead lists
  • Spend the majority of your workday actively dialing, speaking with members, and following up
  • Deliver scripted and consultative sales presentations over the phone
  • Educate members on supplemental Life and Health insurance products and complete enrollments
  • Manage inbound calls as volume allows, with outbound calling remaining the primary responsibility
  • Accurately document all activity in Salesforce and manage a personal sales pipeline
  • Meet daily activity expectations and monthly performance goals
  • Provide a professional, compliant, and member-focused experience on every call
Work Environment
This role operates in a structured, metrics-driven call center environment with clear daily expectations for outbound call volume, talk time, conversions, and documentation accuracy. Success requires consistency, resilience, and comfort with repetition.
This Role Is a Strong Fit If You
  • Have experience in a high-volume outbound sales or call center role
  • Are comfortable making frequent outbound calls throughout the day
  • Understand that leads support the work, but dialing drives results
  • Are motivated by structure, accountability, and measurable goals
  • Can handle phone-based rejection while maintaining professionalism
  • Are seeking a stable W2 role with performance-based earning potential
This Role May Not Be a Fit If You
  • Prefer inbound-only or appointment-based sales roles
  • Are uncomfortable with frequent dialing or high daily call expectations
  • Need a highly flexible or unstructured workday
  • Are looking for an account management or relationship-only role
What You Bring
  • Active Life and Health insurance license preferred. Candidates without an active license must be willing and able to obtain licensure within a defined onboarding timeframe.
  • Two or more years of insurance sales or high-volume call center experience preferred
  • Strong communication, listening, and objection-handling skills
  • Comfort working in a fast-paced, goal-driven environment
  • Technical proficiency with CRM tools. Salesforce experience is a plus
  • Reliability, resilience, and a consistent work ethic
Compensation and Benefits
  • Hourly base pay plus monthly performance bonuses
  • Typical first-year earnings range from $50,000 to $60,000
  • Top performers earn $100,000 or more
  • Comprehensive benefits package including medical, dental, vision, life, and long-term disability coverage
  • 401(k) with company match
  • Paid time off and paid holidays
  • Career development, coaching, and internal advancement opportunities
Apply Today
If you are licensed, comfortable with high-volume outbound calling, and ready to build a stable inside sales career with strong earning potential, we invite you to apply today.
AMBA is proud to be an Equal Opportunity Employer.
Employment Type: Full-Time

Apply