ZipRecruiter

Log In

1

Patient Scheduling Coordinator Jobs in Raleigh, NC

next page

Showing results 1-20

All JobsPatient Scheduling JobsPatient Scheduling Coordinator JobsPatient Scheduling Coordinator Jobs in Raleigh, NC

Patient Scheduling Coordinator information

See Raleigh, NC salary details

$11

$19

$23

How much do patient scheduling coordinator jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for patient scheduling coordinator in Raleigh, NC is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.97 per hour, depending on experience, location, and employer.

What does a patient scheduling coordinator do?

A Patient Scheduling Coordinator is responsible for managing and organizing patient appointments in a healthcare facility. They act as the main point of contact between patients and medical staff, ensuring that appointments are scheduled efficiently and accurately. Their duties often include confirming appointments, updating patient records, handling rescheduling or cancellations, and answering patient inquiries. They help maintain the smooth flow of operations and contribute to a positive patient experience.

What are the key skills and qualifications needed to thrive as a patient scheduling coordinator?

To thrive as a Patient Scheduling Coordinator, you need strong organizational skills, attention to detail, and experience with healthcare scheduling, often supported by a high school diploma or equivalent. Familiarity with electronic scheduling systems, medical records software, and sometimes insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a customer service mindset help you interact effectively with patients and clinical staff. These skills ensure efficient appointment management, minimize errors, and provide a positive patient experience in busy healthcare environments.

How does a patient scheduling coordinator typically collaborate with medical staff to ensure efficient appointment management?

Patient Scheduling Coordinators work closely with physicians, nurses, and other administrative staff to optimize appointment scheduling and minimize conflicts. They communicate regularly with clinical teams to understand provider availability, accommodate urgent patient needs, and adjust schedules for last-minute changes. Effective collaboration often involves using electronic health record (EHR) systems and participating in team meetings to stay updated on changes in provider schedules or clinic workflows. This teamwork helps ensure patients receive timely care while maximizing the efficiency of the healthcare facility.

What is the difference between Patient Scheduling Coordinator vs Medical Office Assistant?

AspectPatient Scheduling CoordinatorMedical Office Assistant
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentMedical offices, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesScheduling patient appointments, managing calendarsAdministrative tasks, patient check-in, data entry
Industry UsageHealthcare, clinics, hospitalsHealthcare, clinics, hospitals

The main difference is that a Patient Scheduling Coordinator focuses primarily on managing appointment schedules and patient flow, while a Medical Office Assistant handles broader administrative duties. Both roles are essential in healthcare settings and often work closely together to ensure smooth patient operations.

How much do patient scheduling coordinators make in the US?

The average salary for a patient scheduling coordinator in the US is around $35,000 to $45,000 per year, depending on experience, location, and healthcare setting. Salaries can vary based on certifications, skills in scheduling software, and the complexity of the healthcare environment.

What degree do you need for a patient scheduling coordinator?

A patient scheduling coordinator typically does not need a specific degree but often benefits from a high school diploma or equivalent. Some employers prefer candidates with postsecondary education such as an associate's degree or coursework in healthcare administration or office management. Strong organizational skills and familiarity with scheduling software are also important for the role.

What do I need to be a patient scheduling coordinator?

To become a patient scheduling coordinator, you typically need strong organizational and communication skills, proficiency with scheduling software or electronic health records, and a high school diploma or equivalent. Some positions may prefer or require previous experience in healthcare or customer service roles.

What are the most commonly searched types of Patient Scheduling jobs in Raleigh, NC?

The most popular types of Patient Scheduling jobs in Raleigh, NC are:

What are popular job titles related to Patient Scheduling Coordinator jobs in Raleigh, NC?

For Patient Scheduling Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Patient Scheduling Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Patient Scheduling Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Patient Scheduling Coordinator jobs?

Cities near Raleigh, NC with the most Patient Scheduling Coordinator job openings:

Patient Scheduling Coordinator jobs near you
Infographic showing various Patient Scheduling Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, 2% Temporary, and 3% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $40,645 per year, or $19.5 per hour.

Patient Scheduling Coordinator, Ophthalmology

Wake Forest, NC • On-site

Advocate Aurora Health
Hospitals • 10K+ employees

7.6

Company rating: 7.6 out of 10

Based on 781 frontline employees who took The Breakroom Quiz

189th of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about Advocate Aurora Healthexternal

$20.80 - $31.20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Department:
38756 Wake Forest Baptist Medical Center - Ophthalmology
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday through Friday 8:00am-5:00pm
Pay Range:
$20.80 - $31.20
Patient Scheduling Coordinator (Advanced)
Position Summary:
The Patient Scheduling Coordinator is responsible for coordinating patient care activities, including scheduling appointments, managing diagnostic testing, and facilitating communication between patients, providers, and clinical teams. This role requires independent judgment, strong organizational skills, and a high level of customer service in a fast-paced clinical environment.
Minimum Qualifications:
  • High school diploma or GED required
  • Minimum of three (3) years of clerical experience, including at least six (6) months at a Patient Scheduling Coordinator level or equivalent
Licensure/Certification:
  • Basic Life Support (BCLS) certification required within 30 days of hire
  • Must successfully complete and maintain required internal certification program and accuracy standards
Key Responsibilities:
  • Schedule clinical appointments for new and returning patients, prioritizing based on clinical urgency using IDX and other scheduling systems
  • Coordinate laboratory work and diagnostic testing utilizing systems such as LastWord, NotesLink, and Logician
  • Assess patient needs via phone and determine appropriate scheduling timeframes
  • Facilitate coordination among providers, patients, nursing staff, and external partners to ensure completion of required testing and documentation
  • Coordinate inpatient and outpatient testing, including logistics such as transportation and timing
  • Prepare patient charts and ensure all required documentation is complete prior to visits
  • Address patient inquiries regarding clinic policies and assist in resolving concerns or complaints
  • Support patient needs, including accommodations such as interpreter services
  • Assist in training and onboarding of new staff
  • Process required system transactions and assist with medical coding and billing accuracy
  • Coordinate surgical procedures, including scheduling, pre-certifications, and resource planning
  • Perform financial-related tasks such as insurance authorization and billing inquiries
  • Participate in required training and departmental meetings; maintain compliance with all policies
  • Perform other duties as assigned
Required Skills & Qualifications:
  • Knowledge of third-party payors and basic understanding of ICD and CPT coding (or willingness to obtain)
  • Strong data entry skills (minimum 5,000 keystrokes per hour with ≤3% error rate)
  • Ability to work independently in a high-volume clinical environment
  • Strong multitasking and organizational abilities
  • Experience with IDX, Medipac, LastWord, or similar systems preferred
  • Familiarity with managed care or health insurance processes
  • Excellent customer service and communication skills
Work Environment:
  • Medical office setting
  • Well-lit, climate-controlled workspace
Physical Requirements:
  • Frequent sitting, typing, and phone communication
  • Occasional standing, walking, bending, and reaching
  • Ability to lift up to 20-50 lbs. as needed
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Advocate Health logo

About Advocate Health

Sourced by ZipRecruiter

Advocate Healthcare, based in Oak Lawn, Illinois, United States, is a leading figure in the health care industry. Accessible via their official website, 'advocatehealth.com', this organization provides a wide variety of medical services and treatment options. Founded in 1995 through a merger of Evangelical Health Systems Corporation and Lutheran General HealthSystem, Advocate Healthcare has grown exponentially over the years. Now, it operates more than 400 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, five Level I trauma centers, and three Level II trauma centers. Upholding their values of equality, compassion, excellence, partnership and stewardship, Advocate Healthcare's mission is centered on building lifelong relationships with patients by delivering the best health outcomes and highest level of service through an integrated approach to care and wellness.

Industry

Hospitals and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

View All Advocate Health Jobs

What Advocate Aurora Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply