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Mychart Jobs in Raleigh, NC (NOW HIRING)

Provide expertise in Epic tools , including Clinical Case Management, Rover, MyChart Bedside, Behavioral Health, and Epic Monitor . * Ensure compliance with healthcare regulations and billing ...

Athletic Trainer- Orthopaedics

Wake Forest, NC ยท On-site

$19.25 - $26.25/hr

... MyChart messages, forms, work notes, and other clinical support tasks as directed by providers and clinic leadership. * Maintain professional licensure, certification, continuing education ...

Athletic Trainer- Orthopaedics

Wake Forest, NC ยท On-site

$19.25 - $26.25/hr

... MyChart messages, forms, work notes, and other clinical support tasks as directed by providers and clinic leadership. * Maintain professional licensure, certification, continuing education ...

Athletic Trainer- Orthopaedics

Wake Forest, NC ยท On-site

$19.25 - $26.25/hr

... MyChart messages, forms, work notes, and other clinical support tasks as directed by providers and clinic leadership. * Maintain professional licensure, certification, continuing education ...

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Showing results 1-20

Mychart information

See Raleigh, NC salary details

$18.5K

$61.1K

$122.5K

How much do mychart jobs pay per year?

As of Jun 21, 2026, the average yearly pay for mychart in Raleigh, NC is $61,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $77,300.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a MyChart Support Specialist?

A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.

What are the key skills and qualifications needed to thrive in the Mychart position, and why are they important?

To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.

What is a MyChart job?

A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

What job categories do people searching Mychart jobs in Raleigh, NC look for? The top searched job categories for Mychart jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Mychart jobs? Cities near Raleigh, NC with the most Mychart job openings:
Infographic showing various Mychart job openings in Raleigh, NC as of June 2026, with employment types broken down into 3% As Needed, 83% Full Time, 13% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,085 per year, or $29.4 per hour.
EHR Epic Analyst

EHR Epic Analyst

ClinDCast LLC

Cary, NC โ€ข Remote

Full-time

Posted 2 days ago


Job description

Job Title: EHR Epic Analyst
Duration: 5+ Months
Start Date: ASAP
Location: Remote (Based in Raleigh, NC)
Position Type: Contract
Job Description:

We are seeking an experienced EHR Epic Analyst to support the implementation, optimization, and maintenance of Epic applications. The ideal candidate will have a strong background in EpicCare Inpatient Clinical Documentation, Secure Chat, Rover, Clinical Case Management, and Behavioral Health apps. This role involves working closely with healthcare providers, IT teams, and stakeholders to enhance system functionality and ensure compliance with clinical and regulatory requirements.
Key Responsibilities:

  • Support Epic implementation, configuration, and maintenance for clinical applications.
  • Collaborate with stakeholders to analyze clinical workflows and optimize system functionality.
  • Provide expertise in Epic tools, including Clinical Case Management, Rover, MyChart Bedside, Behavioral Health, and Epic Monitor.
  • Ensure compliance with healthcare regulations and billing workflows.
  • Conduct system troubleshooting, integration, and security assessments.
  • Develop and execute test plans, scenarios, and quality assurance processes.
  • Manage project timelines, financial resources, and stakeholder expectations.
  • Provide technical training and documentation to end-users.
Required Skills & Experience:

  • Epic Certification in EpicCare Inpatient Clinical Documentation (Secure Chat, Rover, Case Management, Behavioral Health).
  • 8+ years of experience in Epic implementation, Health IT, and application development.
  • Strong knowledge of clinical workflows, regulatory requirements, and security protocols.
  • Expertise in system integration, troubleshooting, and enterprise-level IT solutions.
  • Ability to assess user needs, develop specifications, and provide technical guidance.
  • Strong experience in software quality assurance, testing, and project management.

This is a remote position.


ClinDCast logo

About ClinDCast

Sourced by ZipRecruiter

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Wesley Chapel, FL, US

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