EHR Epic Analyst
Cary, NC ยท Remote
Provide expertise in Epic tools , including Clinical Case Management, Rover, MyChart Bedside, Behavioral Health, and Epic Monitor . * Ensure compliance with healthcare regulations and billing ...
Quick apply
Cary, NC ยท Remote
Provide expertise in Epic tools , including Clinical Case Management, Rover, MyChart Bedside, Behavioral Health, and Epic Monitor . * Ensure compliance with healthcare regulations and billing ...
Quick apply
Cary, NC ยท Remote
Provide expertise in Epic tools , including Clinical Case Management, Rover, MyChart Bedside, Behavioral Health, and Epic Monitor . * Ensure compliance with healthcare regulations and billing ...
EpicCare Link, Wisdom, MyChart, Healthy Planet, Bugsy Required Skills & Experience: * Certified by Epic in at least one Inpatient or Ambulatory Clinical application * 5+ years of experience with EHR ...
Quick apply
EpicCare Link, Wisdom, MyChart, Healthy Planet, Bugsy Required Skills & Experience: * Certified by Epic in at least one Inpatient or Ambulatory Clinical application * 5+ years of experience with EHR ...
Raleigh, NC ยท On-site
IP ClinDoc, with Secure Chat & Rover IP Clinical Case Management Orders Behavioral Health Long-Term Care Willow IP and Amb, plus Inventory Ambulatory and EpicCare Link Wisdom MyChart Healthy Planet ...
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Raleigh, NC ยท On-site
IP ClinDoc, with Secure Chat & Rover IP Clinical Case Management Orders Behavioral Health Long-Term Care Willow IP and Amb, plus Inventory Ambulatory and EpicCare Link Wisdom MyChart Healthy Planet ...
Morrisville, NC ยท On-site +1
$33.37 - $47.97/hr
Epic certifications such as Haiku/Canto, Rover, MyChart, Care Everywhere, or ClinDoc preferred. * Experience with telehealth implementation and provider communication platforms. * Knowledge of health ...
Morrisville, NC ยท On-site +1
$33.37 - $47.97/hr
Epic certifications such as Haiku/Canto, Rover, MyChart, Care Everywhere, or ClinDoc preferred. * Experience with telehealth implementation and provider communication platforms. * Knowledge of health ...
$19.25 - $26.25/hr
... MyChart messages, forms, work notes, and other clinical support tasks as directed by providers and clinic leadership. * Maintain professional licensure, certification, continuing education ...
$19.25 - $26.25/hr
... MyChart messages, forms, work notes, and other clinical support tasks as directed by providers and clinic leadership. * Maintain professional licensure, certification, continuing education ...
Wake Forest, NC ยท On-site
$19.25 - $26.25/hr
... MyChart messages, forms, work notes, and other clinical support tasks as directed by providers and clinic leadership. * Maintain professional licensure, certification, continuing education ...
Wake Forest, NC ยท On-site
$19.25 - $26.25/hr
... MyChart messages, forms, work notes, and other clinical support tasks as directed by providers and clinic leadership. * Maintain professional licensure, certification, continuing education ...
Wake Forest, NC ยท On-site
$19.25 - $26.25/hr
... MyChart messages, forms, work notes, and other clinical support tasks as directed by providers and clinic leadership. * Maintain professional licensure, certification, continuing education ...
Wake Forest, NC ยท On-site
$19.25 - $26.25/hr
... MyChart messages, forms, work notes, and other clinical support tasks as directed by providers and clinic leadership. * Maintain professional licensure, certification, continuing education ...
Wake Forest, NC ยท On-site
$19.25 - $26.25/hr
... MyChart messages, forms, work notes, and other clinical support tasks as directed by providers and clinic leadership. * Maintain professional licensure, certification, continuing education ...
Wake Forest, NC ยท On-site
$19.25 - $26.25/hr
... MyChart messages, forms, work notes, and other clinical support tasks as directed by providers and clinic leadership. * Maintain professional licensure, certification, continuing education ...
Monitor and address all triage related in basket tasks including Mychart patient advice, cardiac clearance forms and collaborate with other internal and external patient's care team members.
Monitor and address all triage related in basket tasks including Mychart patient advice, cardiac clearance forms and collaborate with other internal and external patient's care team members.
Durham, NC ยท On-site
$105K - $136K/yr
Respond to patient inquiries and concerns via telephone or MyChart. Accessible during work hours and consult with supervising physician as needed. * Order and schedule laboratory studies and ...
Durham, NC ยท On-site
$105K - $136K/yr
Respond to patient inquiries and concerns via telephone or MyChart. Accessible during work hours and consult with supervising physician as needed. * Order and schedule laboratory studies and ...
$90K - $122K/yr
Respond to patient inquiries and concerns via telephone or EPIC MyChart messages and be accessible to consult with supervising physician as needed. * Analyze clinical practice patterns to provide the ...
$90K - $122K/yr
Respond to patient inquiries and concerns via telephone or EPIC MyChart messages and be accessible to consult with supervising physician as needed. * Analyze clinical practice patterns to provide the ...
Durham, NC ยท On-site
$105K - $136K/yr
Respond to patient inquiries and concerns via telephone or MyChart accessible during work hours and consult with supervising physician as needed. * Order and schedule laboratory studies and ...
Durham, NC ยท On-site
$105K - $136K/yr
Respond to patient inquiries and concerns via telephone or MyChart accessible during work hours and consult with supervising physician as needed. * Order and schedule laboratory studies and ...
Use all available resources to contact the patient, including phone numbers, MyChart account, and email while following compliance guidelines. Provide detailed information about the reason for the ...
Use all available resources to contact the patient, including phone numbers, MyChart account, and email while following compliance guidelines. Provide detailed information about the reason for the ...
Respond to patient inquiries and concerns via telephone or MyChart. Accessible during work hours and consult with supervising physician as needed. * Order and schedule laboratory studies and ...
Respond to patient inquiries and concerns via telephone or MyChart. Accessible during work hours and consult with supervising physician as needed. * Order and schedule laboratory studies and ...
Durham, NC ยท On-site
$96K - $130K/yr
Respond to patient inquiries and concerns via telephone or EPIC MyChart messages and be accessible to consult with supervising physician as needed. * Analyze clinical practice patterns to provide the ...
Durham, NC ยท On-site
$96K - $130K/yr
Respond to patient inquiries and concerns via telephone or EPIC MyChart messages and be accessible to consult with supervising physician as needed. * Analyze clinical practice patterns to provide the ...
$90K - $122K/yr
Respond to patient inquiries and concerns via telephone or EPIC MyChart messages and be accessible to consult with supervising physician as needed. * Analyze clinical practice patterns to provide the ...
$90K - $122K/yr
Respond to patient inquiries and concerns via telephone or EPIC MyChart messages and be accessible to consult with supervising physician as needed. * Analyze clinical practice patterns to provide the ...
Durham, NC ยท On-site
$105K - $136K/yr
Respond to patient inquiries and concerns via telephone or MyChart. Accessible during work hours and consult with supervising physician as needed. * Order and schedule laboratory studies and ...
Durham, NC ยท On-site
$105K - $136K/yr
Respond to patient inquiries and concerns via telephone or MyChart. Accessible during work hours and consult with supervising physician as needed. * Order and schedule laboratory studies and ...
Respond to patient inquiries and concerns via telephone or MyChart. Accessible during work hours and consult with supervising physician as needed. * Order and schedule laboratory studies and ...
Respond to patient inquiries and concerns via telephone or MyChart. Accessible during work hours and consult with supervising physician as needed. * Order and schedule laboratory studies and ...
Durham, NC ยท On-site
$105K - $136K/yr
Respond to patient inquiries and concerns via telephone or MyChart. Accessible during work hours and consult with supervising physician as needed. * Order and schedule laboratory studies and ...
Durham, NC ยท On-site
$105K - $136K/yr
Respond to patient inquiries and concerns via telephone or MyChart. Accessible during work hours and consult with supervising physician as needed. * Order and schedule laboratory studies and ...
Regularly monitor and respond to patient and provider mychart messages, including cross coverage when necessary of the Esophageal Center at Duke Pool * Attendance at Surgery Grand Rounds and ...
Regularly monitor and respond to patient and provider mychart messages, including cross coverage when necessary of the Esophageal Center at Duke Pool * Attendance at Surgery Grand Rounds and ...
$18.5K - $27.9K
8% of jobs
$27.9K - $37.4K
11% of jobs
$40.1K is the 25th percentile. Wages below this are outliers.
$37.4K - $46.8K
24% of jobs
The median wage is $51K / yr.
$46.8K - $56.3K
18% of jobs
$56.3K - $65.7K
10% of jobs
$73.2K is the 75th percentile. Wages above this are outliers.
$65.7K - $75.2K
6% of jobs
$75.2K - $84.7K
12% of jobs
$84.7K - $94.1K
9% of jobs
$94.1K - $103.6K
3% of jobs
$103.6K - $113K
0% of jobs
$113K - $122.5K
0% of jobs
$18.5K
$61.1K
$122.5K
A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.
To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.
A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

This is a remote position.
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ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.
Health care and social assistance
11 - 50 Employees
Wesley Chapel, FL, US