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How much do mychart jobs pay per year?

As of Jul 18, 2026, the average yearly pay for mychart in Raleigh, NC is $61,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $77,300.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a MyChart Support Specialist?

A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.

What are the key skills and qualifications needed to thrive in the Mychart position, and why are they important?

To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.

What is a MyChart job?

A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

What are popular job titles related to Mychart jobs in Raleigh, NC? For Mychart jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Mychart jobs in Raleigh, NC look for? The top searched job categories for Mychart jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Mychart jobs? Cities near Raleigh, NC with the most Mychart job openings:
Mychart jobs near you
Nurse Practitioner/Physician Assistant: Neurosurgery of Raleigh - Outpatient APP

Nurse Practitioner/Physician Assistant: Neurosurgery of Raleigh - Outpatient APP

Duke Health

Durham, NC • On-site

$105K - $136K/yr

Full-time

Re-posted 9 hours ago

Duke Health rating

7.3

Company rating: 7.3 out of 10

Based on 249 frontline employees who took The Breakroom Quiz

302nd of 886 rated healthcare providers

Job description

As a part of Duke Health's outpatient clinic network, you will enjoy competitive compensation, comprehensive benefits plans, convenient work hours, and many opportunities for career advancement. Become a part of a team that values and invests in you.
Duke Advanced Practice Highlights:
  • The nation's first Physician Assistant Program was created at Duke in 1965 and is consistently ranked No. 1 in the country.
  • The Duke School of Nursing is consistently ranked as one of the top nursing schools and their MSN and DNP programs offers eight advanced practice registered nurse majors and specialty certifications, as well as post master's certificates and certification alignment programs.
  • Commitment to ongoing learning for APPs through annual CME funding and access to high-quality Duke CME offerings including APP Grand Rounds and a professional advancement program.APPs are leaders in multiple arenas within Duke.
  • Duke offers APPs opportunities to practice within team based integrative care in a tremendous variety of specialties.APPs are expected to work to top of scope in order to contribute to Duke's missions which include clinical practice, education, and research.
  • Practice locations can include Duke Health's three hospitals or over 140 primary care and specialty care clinics throughout North Carolina.
  • Flexibility to float to various locations within and around Wake County, including but not limited to Morrisville, Cary, North Raleigh, Apex, and Garner, as needed to support operational demands and ensure seamless patient care.

Job Location
Duke Raleigh Hospital - 3400 Wake Forest Road - Raleigh, NC & Locations in Wake County
Job Summary
We are seeking an Advanced Practice Provider (APP) for our Department of Neurosurgery - Spine Team of Duke Raleigh. The APP will provide direct patient care services in collaboration with the supervising physicians to patients being evaluated for, as well as recovering from spine surgeryThis position will involve outpatient services and minimal inpatient services.
Primary hours will be Monday through Friday 8:00- 5:00 PM with hours flexible to meet the needs of the patients. Weekends and holidays are not required unless needed to meet the needs of the patients.
Job Duties & Responsibilities
  • Take patient histories, conduct physical examinations, and record the date in the patient's record; write progress notes; prepare patient workups and summaries noting pertinent positive and negative findings; obtain psychosocial history relevant to patient care, and assume responsibility for developing therapeutic relationships with patients. Make recommendations on which Neurosurgeon to refer patient to for additional care and possible surgery.
  • Respond to patient inquiries and concerns via telephone or MyChart. Accessible during work hours and consult with supervising physician as needed.
  • Order and schedule laboratory studies and diagnostic procedures; explain necessity, preparation, nature and anticipated effects of scheduled diagnostic and therapeutic procedures to the patient. Arrange inpatient admission for patients if needed.
  • Carry out therapeutic procedures such as wound suturing and dressing changes; monitor progress of patients, report progress to supervising physician, and maintain record of each patient's progress, consulting with supervising physician when patient's progress does not meet anticipated and/or predetermined criteria.
  • Provide coverage for fellow Advanced Practice Providers (APPs) during their

absences, including but not limited to the Family and Medical Leave Act (FMLA) leave, ensuring continuity of care and maintaining high standards of patient service.
  • If interested, participate in basic science and clinical research projects conducted by supervising physician; prepare statistical reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions. Review the work of lower rated employees; train new personnel. Participate in teaching students and residents in techniques and procedures which are unique to specific clinical setting.

Job Eligibility Requirements
Education
  • Nurse Practitioners:Work requires completion of an accredited Nurse Practitioner program, with a Master's degree in Nursing.
  • Physician Assistants:Completion of an accredited Physician Assistant program. A Bachelor's degree required; Master's degree strongly preferred.

Certification
  • BLS required.

License
  • Nurse Practitioners:Must have current or compact RN licensure in the state of North Carolina. National certification as a NP required prior to or within 6 months of employment.
  • Physician Assistants:Must be licensed in the state of NC, and be certified as a Physician Assistant by the National Commission on Certification of Physician Assistants.

Experience
  • 2+ years of Nurse Practitioner or Physician Assistant work experience - neurosurgery, neurology or orthopedic spine preferred. Research experience is preferred but not required.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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