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Mychart Jobs in Raleigh, NC (NOW HIRING)

Integration with patient and provider outreach tools, and MyChart * Familiarity with case or care management workflows and wellness programs * Thorough knowledge of assigned data and the use of its ...

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Mychart information

See Raleigh, NC salary details

$18.5K

$61.1K

$122.5K

How much do mychart jobs pay per year?

As of Jun 21, 2026, the average yearly pay for mychart in Raleigh, NC is $61,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $77,300.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a MyChart Support Specialist?

A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.

What are the key skills and qualifications needed to thrive in the Mychart position, and why are they important?

To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.

What is a MyChart job?

A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

What job categories do people searching Mychart jobs in Raleigh, NC look for? The top searched job categories for Mychart jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Mychart jobs? Cities near Raleigh, NC with the most Mychart job openings:
Infographic showing various Mychart job openings in Raleigh, NC as of June 2026, with employment types broken down into 3% As Needed, 83% Full Time, 13% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,085 per year, or $29.4 per hour.
Nurse Practitioner/Physician Assistant: Duke Orthopedics Spine-Bone Health/Fracture Liaison Service

Nurse Practitioner/Physician Assistant: Duke Orthopedics Spine-Bone Health/Fracture Liaison Service

Duke Health

Durham, NC • On-site

$96K - $130K/yr

Full-time

Posted 10 days ago


Duke Health rating

7.2

Company rating: 7.2 out of 10

Based on 247 frontline employees who took The Breakroom Quiz

329th of 874 rated healthcare providers


Job description

As a part of Duke Health's outpatient clinic network, you will enjoy competitive compensation, comprehensive benefits plans, convenient work hours, and many opportunities for career advancement. Become a part of a team that values and invests in you.
Duke Advanced Practice Highlights:
  • The nation's first Physician Assistant Program was created at Duke in 1965 and is consistently ranked No. 1 in the country.
  • The Duke School of Nursing is consistently ranked as one of the top nursing schools and their MSN and DNP programs offers eight advanced practice registered nurse majors and specialty certifications, as well as post master's certificates and certification alignment programs.
  • Commitment to ongoing learning for APPs through annual CME funding and access to high-quality Duke CME offerings including APP Grand Rounds and a professional advancement program.APPs are leaders in multiple arenas within Duke.
  • Duke offers APPs opportunities to practice within team based integrative care in a tremendous variety of specialties.APPs are expected to work to top of scope in order to contribute to Duke's missions which include clinical practice, education, and research.
  • Practice locations can include Duke Health's three hospitals or over 140 primary care and specialty care clinics throughout North Carolina.

Job location
Duke Spine Center - 40 Duke Medicine Circle - Durham, NC
Job Summary
We are seeking an Advanced Practice Provider (APP)for the Duke Orthopedics Fracture Liaison Service located in Durham, NC. The APP will provide services to patients needing Orthopedic Spine care in collaboration with the attending physician.
Job Hours
Primary hours will be Monday through Friday with hours flexible to meet the needs of the patients.
Experience
Prefer 1+ years of work experience as a Nurse Practitioner or Physician Assistant caring for Bone Health, Orthopedics Spine, Endocrinology or Trauma patients. If a recent NP or PA graduate, clinical rotations in Orthopedics and/or Endocrinology is preferred.
Job Duties and Responsibilities
  • Provide care for patients requiring treatment for fragility fractures and osteoporosis, as well as optimize prep-op and post-op care for elective surgeries.
  • Refer orthopedic patients to other services as needed to meet the needs of the patients.
  • Coordinate patient care including triage, physical exams, collecting and documenting data, conducting diagnostic and therapeutic procedures, ordering and scheduling laboratory studies, assisting with peri-operative workflow including scheduling, pre-ops, and post-op follow-up, diagnostic procedures and professional consultations, and prescribing appropriate interventions and medications.
  • Communicate verbally and in writing all pertinent patient information to supervising physician, nursing staff, patient resource manager, home health agency, and other relevant healthcare providers.
  • Provide timely documentation in the electronic medical record of all relevant data including results of diagnostic tests; laboratory results; patients' condition and response to therapies/interventions; communications with physician colleagues.
  • Respond to patient inquiries and concerns via telephone or EPIC MyChart messages and be accessible to consult with supervising physician as needed.
  • Analyze clinical practice patterns to provide the best medical care and to increase effectiveness and efficiency.
  • Opportunity to participate in clinical research projects conducted by supervising physician.

Job Eligibility Requirements
Education
  • Nurse Practitioners: Work requires completion of an accredited Nurse Practitioner program, with a Master's degree in Nursing.
  • Physician Assistants: Completion of an accredited Physician Assistant program. A Bachelor's degree required; Master's degree strongly preferred.

Certification
  • BLS required.

License
  • Nurse Practitioners: Must have current or compact RN licensure in the state of North Carolina. National certification as a NP required.
  • Physician Assistants: Must be licensed in the state of NC and be certified as a Physician Assistant by the National Commission on Certification of Physician Assistants.
  • Both: DEA licensure with full prescriptive authority required.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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