Regularly monitor and respond to patient and provider mychart messages, including cross coverage when necessary of the Esophageal Center at Duke Pool * Attendance at Surgery Grand Rounds and ...
Regularly monitor and respond to patient and provider mychart messages, including cross coverage when necessary of the Esophageal Center at Duke Pool * Attendance at Surgery Grand Rounds and ...
Epic Project Coordinator
Lillington, NC · On-site
Support for other Epic modules (such as MyChart, Welcome, Care Everywhere) are included as staffing and responsibilities change and as new modules are implemented. As assigned by supervisor.
Epic Project Coordinator
Lillington, NC · On-site
Support for other Epic modules (such as MyChart, Welcome, Care Everywhere) are included as staffing and responsibilities change and as new modules are implemented. As assigned by supervisor.
Sends normal lab results to patients via mychart, routes abnormal lab results to providers. * First line of defense for assignment rearranging during double booked appointments or call outs.
Sends normal lab results to patients via mychart, routes abnormal lab results to providers. * First line of defense for assignment rearranging during double booked appointments or call outs.
Nurse Practitioner/Physician Assistant: Spine Independent Clinic - Wake County
Durham, NC · On-site
$105K - $136K/yr
Respond to patient inquiries and concerns via telephone or MyChart. Accessible during work hours and consult with supervising physician as needed. * Order and schedule laboratory studies and ...
Nurse Practitioner/Physician Assistant: Spine Independent Clinic - Wake County
Durham, NC · On-site
$105K - $136K/yr
Respond to patient inquiries and concerns via telephone or MyChart. Accessible during work hours and consult with supervising physician as needed. * Order and schedule laboratory studies and ...
Nurse Practitioner/Physician Assistant: Neurosurgery of Raleigh - Outpatient APP
Durham, NC · On-site
$105K - $136K/yr
Respond to patient inquiries and concerns via telephone or MyChart. Accessible during work hours and consult with supervising physician as needed. * Order and schedule laboratory studies and ...
Nurse Practitioner/Physician Assistant: Neurosurgery of Raleigh - Outpatient APP
Durham, NC · On-site
$105K - $136K/yr
Respond to patient inquiries and concerns via telephone or MyChart. Accessible during work hours and consult with supervising physician as needed. * Order and schedule laboratory studies and ...
Regularly monitor and respond to patient and provider mychart messages, including cross coverage when necessary of the Esophageal Center at Duke Pool * Attendance at Surgery Grand Rounds and ...
Regularly monitor and respond to patient and provider mychart messages, including cross coverage when necessary of the Esophageal Center at Duke Pool * Attendance at Surgery Grand Rounds and ...
Nurse Practitioner/Physician Assistant - Duke Orthopedics Spine
Durham, NC · On-site
$105K - $136K/yr
Respond to patient inquiries and concerns via telephone or EPIC MyChart messages and be accessible to consult with supervising physician as needed. * Analyze clinical practice patterns to provide the ...
Nurse Practitioner/Physician Assistant - Duke Orthopedics Spine
Durham, NC · On-site
$105K - $136K/yr
Respond to patient inquiries and concerns via telephone or EPIC MyChart messages and be accessible to consult with supervising physician as needed. * Analyze clinical practice patterns to provide the ...
Respond to patient inquiries and concerns via telephone or EPIC MyChart messages and be accessible to consult with supervising physician as needed. * Analyze clinical practice patterns to provide the ...
Respond to patient inquiries and concerns via telephone or EPIC MyChart messages and be accessible to consult with supervising physician as needed. * Analyze clinical practice patterns to provide the ...
Respond to patient inquiries and concerns via telephone or EPIC MyChart messages and be accessible to consult with supervising physician as needed. * Analyze clinical practice patterns to provide the ...
Respond to patient inquiries and concerns via telephone or EPIC MyChart messages and be accessible to consult with supervising physician as needed. * Analyze clinical practice patterns to provide the ...
Respond to patient inquiries and concerns via telephone or MyChart. Accessible during work hours and consult with supervising physician as needed. * Order and schedule laboratory studies and ...
Respond to patient inquiries and concerns via telephone or MyChart. Accessible during work hours and consult with supervising physician as needed. * Order and schedule laboratory studies and ...
Monitor and address all triage related in basket tasks including Mychart patient advice, cardiac clearance forms and collaborate with other internal and external patient's care team members.
Monitor and address all triage related in basket tasks including Mychart patient advice, cardiac clearance forms and collaborate with other internal and external patient's care team members.
Regularly monitor and respond to patient and provider mychart messages, including cross coverage when necessary of the Esophageal Center at Duke Pool * Attendance at Surgery Grand Rounds and ...
Regularly monitor and respond to patient and provider mychart messages, including cross coverage when necessary of the Esophageal Center at Duke Pool * Attendance at Surgery Grand Rounds and ...
Nurse Practitioner/Physician Assistant: Duke Orthopedics Spine-Bone Health/Fracture Liaison Service
$90K - $122K/yr
Respond to patient inquiries and concerns via telephone or EPIC MyChart messages and be accessible to consult with supervising physician as needed. Analyze clinical practice patterns to provide the ...
Nurse Practitioner/Physician Assistant: Duke Orthopedics Spine-Bone Health/Fracture Liaison Service
$90K - $122K/yr
Respond to patient inquiries and concerns via telephone or EPIC MyChart messages and be accessible to consult with supervising physician as needed. Analyze clinical practice patterns to provide the ...
Data Coordinator, Pulmonology
Wake Forest, NC · On-site
$21.85 - $32.80/hr
This includes data entry, verification of details in electronic medical records (EMR), management of communication to patients with letters or MyChart and communication to providers via EMR or fax ...
Data Coordinator, Pulmonology
Wake Forest, NC · On-site
$21.85 - $32.80/hr
This includes data entry, verification of details in electronic medical records (EMR), management of communication to patients with letters or MyChart and communication to providers via EMR or fax ...
Sends normal lab results to patients via mychart, routes abnormal lab results to providers. * First line of defense for assignment rearranging during double booked appointments or call outs.
Sends normal lab results to patients via mychart, routes abnormal lab results to providers. * First line of defense for assignment rearranging during double booked appointments or call outs.
Sends normal lab results to patients via mychart, routes abnormal lab results to providers. * First line of defense for assignment rearranging during double booked appointments or call outs.
Sends normal lab results to patients via mychart, routes abnormal lab results to providers. * First line of defense for assignment rearranging during double booked appointments or call outs.
... • MyChart • Healthy Planet • Bugsy - Setting clear expectations for team members, including defining what they should do at each phase of the project. Working closely with the EHR Program ...
... • MyChart • Healthy Planet • Bugsy - Setting clear expectations for team members, including defining what they should do at each phase of the project. Working closely with the EHR Program ...
Sends normal lab results to patients via mychart, routes abnormal lab results to providers. * First line of defense for assignment rearranging during double booked appointments or call outs.
Sends normal lab results to patients via mychart, routes abnormal lab results to providers. * First line of defense for assignment rearranging during double booked appointments or call outs.
Mychart information
See Raleigh, NC salary details
$18.5K - $27.9K
8% of jobs
$27.9K - $37.4K
11% of jobs
$40.1K is the 25th percentile. Wages below this are outliers.
$37.4K - $46.8K
24% of jobs
The median wage is $51K / yr.
$46.8K - $56.3K
18% of jobs
$56.3K - $65.7K
10% of jobs
$73.2K is the 75th percentile. Wages above this are outliers.
$65.7K - $75.2K
6% of jobs
$75.2K - $84.7K
12% of jobs
$84.7K - $94.1K
9% of jobs
$94.1K - $103.6K
3% of jobs
$103.6K - $113K
0% of jobs
$113K - $122.5K
0% of jobs
$18.5K
$61.1K
$122.5K
How much do mychart jobs pay per year?
What are the typical daily responsibilities of a MyChart Support Specialist?
A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.
What are the key skills and qualifications needed to thrive in the Mychart position, and why are they important?
To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.
What is a MyChart job?
A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

Other
Posted 5 days ago
Duke University rating
6.5
Based on 54 frontline employees who took The Breakroom Quiz
441st of 538 rated colleges and universities
Job description
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Duke Health Integrated Practice
Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.
Job Location
(Duke Medical Pavillion, Duke North OR, and South Clinic Durham, NC)
Job Summary
We are seeking a Physician Assistant to join Duke's Cardiothoracic Surgery team as part of a premier robotic thoracic surgery group. The role would serve as a primary robotic first assistant on general thoracic surgery cases; including anterior mediastinum, foregut, and lung resections. The role will also include responsibilities such as managing robotic APP coverage, clinical instruction, and research.
One day per week will include providing APP coverage in the multidisciplinary benign esophageal outpatient clinic.
Desired Experience:
- Minimally invasive surgery experience
- Robotic PA experience
- Prefer thoracic surgery experience
- General surgery experience
Job Hours
Monday-Friday, day shift, with flexibility to meet clinic and OR coverage needs. There are no on-call requirements for this role.
Job Duties & Responsibilities
- Surgical First Assisting / Robotic First Assisting and general thoracic surgery cases
- Coordination of the robotic surgery schedule for first assist (bedside) first assisting coverage.
- Perform diagnostic and therapeutic procedures to assist physician in diagnosing medical and surgical problems and prescribing necessary treatment and services for quality patient care; record the normal and abnormal data for review by the physician.
- Take patient histories, conduct physical examinations, and record in the patient's record; write progress notes; prepare patient workups and summaries noting pertinent positive and negative findings; obtain psychosocial history relevant to patient care, and assume responsibility for developing therapeutic relationships with patients.
- Order and schedule laboratory studies and diagnostic procedures; explain necessity, preparation, nature and anticipated effects of scheduled diagnostic and therapeutic procedures to the patient.
- Triage outpatient phone calls and coordinate all necessary efforts in support of direct patient care. Communicate with family members regarding patient care and concerns; provide patient care support and follow up to ensure patient care is coordinated/communicated effectively; provide clinical instruction and oversight to nursing staff. Ensure appropriate communication with all referring physicians. Work with the hospital nursing team, residents, fellows, inpatient APPs, etc., upon transition of care to outpatient coverage.
- Initiate referrals to other healthcare providers, and/or consults with the attending physician(s) or the collaborating physician.
- Provide timely documentation in the electronic medical record of all relevant data including results of diagnostic tests; laboratory results; patients' condition and response to therapies/interventions; communications with physician colleagues and other healthcare providers.
- Review outside records including clinic notes, hospital records, imaging, lab, and other test results
- Analyze clinical practice patterns to provide the best medical care and to increase effectiveness and efficiency.
- Participate in basic science and clinical research projects conducted by supervising physician. Participate in teaching students and residents when requested in clinic.
- Attend the monthly multidisciplinary conference and participate in patient follow-up from that.
- Regularly monitor and respond to patient and provider mychart messages, including cross coverage when necessary of the Esophageal Center at Duke Pool
- Attendance at Surgery Grand Rounds and participation in other divisional educational events is encouraged.
Minimum Job Eligibility Requirements
Education
- Completion of an accredited Physician Assistant program. A Bachelor's degree required; Master's degree strongly preferred.
Certification
- BLS required.
License
- Must be licensed in the state of NC, and be certified as a Physician Assistant by the National Commission on Certification of Physician Assistants.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
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About Duke University
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Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Industry
Colleges, universities, and professional schools and hospitals
Company size
10,000+ Employees
Headquarters location
Durham, NC, US