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Associate Epic Mychart Analyst Jobs in Raleigh, NC

EHR Epic Analyst Duration: 5+ Months Start Date: ASAP Location: Remote (Based in Raleigh, NC ... Provide expertise in Epic tools , including Clinical Case Management, Rover, MyChart Bedside ...

Associate degree in Technology, Healthcare, Business , or related field; equivalent combination of ... As a Systems Analyst II, Epic Clinical Applications, you'll play a critical role in enhancing the ...

Supervise associates and senior associates by reviewing work quality, providing coaching, assigning ... Active Epic certification in at least one clinical Epic application isrequired. * 7+ years of hands ...

... to analyze, plan, and implement the clinical components required for an Epic EHR system. This ... MyChart • Healthy Planet • Bugsy - Setting clear expectations for team members, including ...

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Associate Epic Mychart Analyst information

See Raleigh, NC salary details

$56.9K

$105.3K

$166.7K

How much do associate epic mychart analyst jobs pay per year?

As of Jul 18, 2026, the average yearly pay for associate epic mychart analyst in Raleigh, NC is $105,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,700.00 and $139,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Epic MyChart Analyst, and why are they important?

To thrive as an Associate Epic MyChart Analyst, you need a solid understanding of healthcare workflows, data analysis, and at least a bachelor's degree in information technology, healthcare, or a related field, often accompanied by Epic MyChart certification. Familiarity with Epic Systems, EHR platforms, report-building tools, and ticketing systems is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help you collaborate with clinical staff and troubleshoot user issues. These competencies are crucial for ensuring seamless patient portal functionality and supporting high-quality patient engagement in healthcare organizations.

What is the difference between Associate Epic Mychart Analyst vs Epic Mychart Analyst?

AspectAssociate Epic Mychart AnalystEpic Mychart Analyst
CredentialsTypically requires an associate degree or relevant certificationUsually requires a bachelor's degree or equivalent experience
Work EnvironmentEntry-level, supporting implementation and troubleshootingMore experienced, involved in ongoing support and optimization
Employer & Industry UsageCommon in healthcare IT departments, hospitals, clinicsUsed across healthcare organizations for Epic system management
Search & Comparison IntentOften searched by those starting in Epic support rolesCompared by those seeking advanced Epic system positions

The main difference between an Associate Epic Mychart Analyst and an Epic Mychart Analyst lies in experience, responsibilities, and required credentials. The associate role is typically entry-level, focusing on support and troubleshooting, while the analyst position involves more advanced system management and optimization. Both roles are vital in healthcare IT environments that utilize Epic systems.

What are some common challenges faced by an Associate Epic MyChart Analyst when supporting end-users?

As an Associate Epic MyChart Analyst, one of the most common challenges is troubleshooting diverse user issues that arise from both patients and healthcare staff, often under tight time constraints. You'll be expected to quickly assess problems, ranging from account access difficulties to more complex system errors, while maintaining clear communication with non-technical users. Additionally, keeping up with frequent Epic updates and ensuring seamless rollout of new MyChart features can require close coordination with IT teams and thorough testing. Building rapport with users and collaborating across departments is key to resolving issues effectively and ensuring a smooth patient portal experience.

What is an Associate Epic MyChart Analyst?

An Associate Epic MyChart Analyst is an entry-level IT professional who specializes in supporting and optimizing the Epic MyChart application, which is a patient portal used in healthcare organizations. They assist with configuring, maintaining, and troubleshooting the MyChart system to ensure patients and healthcare providers have reliable access to health information and communication tools. Their duties often include user support, system testing, documentation, and collaborating with clinical and technical teams to implement updates or new features. This role typically requires knowledge of healthcare workflows, basic IT troubleshooting skills, and familiarity with the Epic electronic health record (EHR) system.
What are the most commonly searched types of Epic Mychart Analyst jobs in Raleigh, NC? The most popular types of Epic Mychart Analyst jobs in Raleigh, NC are:
What are popular job titles related to Associate Epic Mychart Analyst jobs in Raleigh, NC? For Associate Epic Mychart Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Associate Epic Mychart Analyst jobs in Raleigh, NC look for? The top searched job categories for Associate Epic Mychart Analyst jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Associate Epic Mychart Analyst jobs? Cities near Raleigh, NC with the most Associate Epic Mychart Analyst job openings:
Infographic showing various Associate Epic Mychart Analyst job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 81% Full Time, 11% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $105,253 per year, or $50.6 per hour.
HCS Apps Systems Analyst Sr - Epic MyChart

HCS Apps Systems Analyst Sr - Epic MyChart

UNC HEALTH

Morrisville, NC • On-site, Remote

$41.45 - $59.58/hr

Full-time

Posted 8 days ago


Job description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.
Summary:
Provides expert-level technical support for Epic MyChart, including development, testing, integration, and implementation of patient-facing tools across the health system. Supports enterprise digital health strategy by delivering solutions that enhance patient engagement, streamline workflows, and meet clinical and operational needs. Performs project management, requirements gathering, system design, development, troubleshooting, and vendor coordination with a strong emphasis on Epic MyChart functionality and optimization.
Responsibilities:
  1. Epic MyChart Strategy & Solution Design: Collaborates with IT and operational teams to assess needs and evaluate solutions within Epic MyChart, including features like eCheck-In, Open Scheduling, Bedside, and Video Visits. Ensures solutions align with enterprise standards, digital strategy, and regulatory requirements. Provides guidance to other analysts on MyChart configuration best practices and methodologies.
  2. Documentation & Support: Develops and maintains clear, comprehensive documentation for MyChart configurations, system changes, enhancements, and troubleshooting efforts. Updates support and technical documentation to reflect current system status and capabilities.
  3. Solution Development & Evaluation: Leads or participates in the design and implementation of new MyChart features, integrations, and requests. Assesses feasibility and system impact of enhancements, formulates implementation plans, and drives best practice build for high-impact projects.
  4. Cross-functional Collaboration & Technical Consulting: Serves as a subject matter expert for Epic MyChart across clinical, operational, and IT teams. Partners with stakeholders to improve portal utilization and user experience. Participates in system-wide initiatives such as governance councils or strategic working groups focused on digital engagement.
  5. Project Updates & Communication: Provides timely updates on task and project status to leadership and stakeholders. Communicates issues, progress, and timelines through written and verbal reports. Supports change management and end-user education as needed.

Preferred Qualifications / Areas of Knowledge (Not Required but Preferred):
  • Familiarity with Epic MyChart Bedside and Inpatient workflows (e.g., patient education, device testing, and bedside feature configuration)
  • Experience with scheduling/registration MyChart build, such as Open Scheduling, Direct Scheduling, and eCheck-In workflows.
  • Understanding of Care Companion features and collaboration with Ambulatory teams.
  • Experience with MyChart Questionnaire build, particularly as it applies to Bedside or Inpatient use cases.
  • Knowledge of Communication Concepts, including Ticklers and Hello World setup for patient messaging.
  • Strong troubleshooting skills and ability to analyze, identify, and resolve issues independently or in collaboration with other teams.
  • Capability to lead projects or components of initiatives, coordinating with cross-functional teams when necessary.
Other Information
Education Requirements:
• Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
Licensure/Certification Requirements:
• No licensure or certification required.
Professional Experience Requirements:
• If a Bachelor's degree: Four (4) years of experience with IT systems and/or related operational experience.
• If an Associate's degree: Six (6) years of IT systems and/or related operational experience.
• If a High School diploma or GED: Eight (8) years of IT systems and/or related operational experience.
Knowledge/Skills/and Abilities Requirements:
  • Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.

Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: ISD Business and Revenue Cycle
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $41.45 - $59.58 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Remote
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.