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Associate Epic Mychart Analyst Jobs in Raleigh, NC

Duke University

POSTDOCTORAL ASSOCIATE

Durham, NC

Screening ICU patients for study eligibility using the EPIC electronic medical record and ... Contributing to data summaries, basic statistical analyses, abstracts, presentations at local ...

Duke University

POSTDOCTORAL ASSOCIATE

Durham, NC · On-site

The role also offers opportunities to contribute to data analysis, manuscripts, presentations at ... EPIC electronic medical record and communication with clinical teams. • Approaching patients and ...

Duke University

Dock Associate-2nd shift

Durham, NC · On-site

$16 - $18.50/hr

Pull EPIC and Pyxis reports, analyze data, and provide appropriate recommendations. * Coordinate ... Act as a mentor and preceptor to Level 1 Supply Chain Associates and serve as a back-up Team Lead ...

New

Dukehealth.org

Dock Associate-2nd shift

Durham, NC · On-site

$15 - $17.50/hr

Pull EPIC and Pyxis reports, analyze data, and provide appropriate recommendations. * Coordinate ... Act as a mentor and preceptor to Level 1 Supply Chain Associates and serve as a back-up Team Lead ...

New

Duke Health

Dock Associate-2nd shift

Durham, NC · On-site

$16 - $18.50/hr

Pull EPIC and Pyxis reports, analyze data, and provide appropriate recommendations. * Coordinate ... Act as a mentor and preceptor to Level 1 Supply Chain Associates and serve as a back-up Team Lead ...

New

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All JobsAssociate Epic Mychart Analyst JobsAssociate Epic Mychart Analyst Jobs in Raleigh, NC

Associate Epic Mychart Analyst information

See Raleigh, NC salary details

$56.9K

$105.3K

$166.7K

How much do associate epic mychart analyst jobs pay per year?

As of Jul 18, 2026, the average yearly pay for associate epic mychart analyst in Raleigh, NC is $105,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,700.00 and $139,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Epic MyChart Analyst, and why are they important?

To thrive as an Associate Epic MyChart Analyst, you need a solid understanding of healthcare workflows, data analysis, and at least a bachelor's degree in information technology, healthcare, or a related field, often accompanied by Epic MyChart certification. Familiarity with Epic Systems, EHR platforms, report-building tools, and ticketing systems is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help you collaborate with clinical staff and troubleshoot user issues. These competencies are crucial for ensuring seamless patient portal functionality and supporting high-quality patient engagement in healthcare organizations.

What is the difference between Associate Epic Mychart Analyst vs Epic Mychart Analyst?

AspectAssociate Epic Mychart AnalystEpic Mychart Analyst
CredentialsTypically requires an associate degree or relevant certificationUsually requires a bachelor's degree or equivalent experience
Work EnvironmentEntry-level, supporting implementation and troubleshootingMore experienced, involved in ongoing support and optimization
Employer & Industry UsageCommon in healthcare IT departments, hospitals, clinicsUsed across healthcare organizations for Epic system management
Search & Comparison IntentOften searched by those starting in Epic support rolesCompared by those seeking advanced Epic system positions

The main difference between an Associate Epic Mychart Analyst and an Epic Mychart Analyst lies in experience, responsibilities, and required credentials. The associate role is typically entry-level, focusing on support and troubleshooting, while the analyst position involves more advanced system management and optimization. Both roles are vital in healthcare IT environments that utilize Epic systems.

What are some common challenges faced by an Associate Epic MyChart Analyst when supporting end-users?

As an Associate Epic MyChart Analyst, one of the most common challenges is troubleshooting diverse user issues that arise from both patients and healthcare staff, often under tight time constraints. You'll be expected to quickly assess problems, ranging from account access difficulties to more complex system errors, while maintaining clear communication with non-technical users. Additionally, keeping up with frequent Epic updates and ensuring seamless rollout of new MyChart features can require close coordination with IT teams and thorough testing. Building rapport with users and collaborating across departments is key to resolving issues effectively and ensuring a smooth patient portal experience.

What is an Associate Epic MyChart Analyst?

An Associate Epic MyChart Analyst is an entry-level IT professional who specializes in supporting and optimizing the Epic MyChart application, which is a patient portal used in healthcare organizations. They assist with configuring, maintaining, and troubleshooting the MyChart system to ensure patients and healthcare providers have reliable access to health information and communication tools. Their duties often include user support, system testing, documentation, and collaborating with clinical and technical teams to implement updates or new features. This role typically requires knowledge of healthcare workflows, basic IT troubleshooting skills, and familiarity with the Epic electronic health record (EHR) system.
What are the most commonly searched types of Epic Mychart Analyst jobs in Raleigh, NC? The most popular types of Epic Mychart Analyst jobs in Raleigh, NC are:
What are popular job titles related to Associate Epic Mychart Analyst jobs in Raleigh, NC? For Associate Epic Mychart Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Associate Epic Mychart Analyst jobs in Raleigh, NC look for? The top searched job categories for Associate Epic Mychart Analyst jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Associate Epic Mychart Analyst jobs? Cities near Raleigh, NC with the most Associate Epic Mychart Analyst job openings:
Associate Epic Mychart Analyst jobs near you
Infographic showing various Associate Epic Mychart Analyst job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 81% Full Time, 11% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $105,253 per year, or $50.6 per hour.
Sr Epic Resolute (Billing & Claims) Certified Analyst

Sr Epic Resolute (Billing & Claims) Certified Analyst

UNC HEALTH

Morrisville, NC • On-site, Remote

$41.45 - $59.58/hr

Full-time

Posted 23 days ago

Job description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.
Summary:
UNC Health is seeking an experienced Epic Resolute Certified Analyst to support our Community Connect program. This role supports external partner clinics using UNC Health's Epic platform, with a focus on professional billing (PB), claims management, and end-to-end revenue cycle workflows, with strong alignment to ambulatory operations.
Location: Morrisville, NC (Hybrid: Remote & Onsite)
Team: Community Connect | UNC Health ISD
Responsibilities:
  • Design, build, and support Epic Resolute (Professional Billing & Claims) functionality
  • Maintain billing rules, including charge routing, claim edits, payer setup, and workqueues
  • Support charge capture, claim submission, payment posting, denials, and A/R workflows
  • Troubleshoot billing and claims issues, including rejections, denials, and workflow gaps
  • Partner with revenue cycle, coding, and operational teams to optimize workflows and reduce revenue leakage
  • Support requirements gathering, testing, go-lives, and system enhancements
  • Provide onsite clinic support, including workflow analysis and optimization
  • Ensure data integrity, compliance, and reporting support for revenue cycle performance

Preferred Qualifications:
  • Epic Resolute Certification (Professional Billing) (active)
  • 3+ years of Epic Resolute experience in a healthcare environment
  • Strong knowledge of billing, claims processing, and revenue cycle operations
  • Experience with claim edits, denials management, and A/R follow-up workflows
  • Ability to travel to clinics for onsite support
  • Experience with Community Connect or multi-site environments
  • Experience with workqueues, claim scrubbing, and payer/plan build
  • Understanding of ambulatory (PB) workflows and integrations with Cadence/Prelude
  • Experience supporting go-lives, testing (UAT), and workflow optimization initiatives

Other Information
Education Requirements:
• Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
Licensure/Certification Requirements:
• No licensure or certification required.
Professional Experience Requirements:
• If a Bachelor's degree: Four (4) years of experience with IT systems and/or related operational experience.
• If an Associate's degree: Six (6) years of IT systems and/or related operational experience.
• If a High School diploma or GED: Eight (8) years of IT systems and/or related operational experience.
Knowledge/Skills/and Abilities Requirements:
  • Epic Resolute Certification (Professional Billing) (active)
  • 3+ years of Epic Resolute experience in a healthcare environment
  • Strong knowledge of billing, claims processing, and revenue cycle operations
  • Experience with claim edits, denials management, and A/R follow-up workflows
  • Ability to travel to clinics for onsite support
  • Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.

Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: ISD Ambulatory Services
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $41.45 - $59.58 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Hybrid
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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