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Associate Epic Mychart Analyst Jobs in Raleigh, NC

Duke University

POSTDOCTORAL ASSOCIATE

Durham, NC

Screening ICU patients for study eligibility using the EPIC electronic medical record and ... Contributing to data summaries, basic statistical analyses, abstracts, presentations at local ...

Duke University

POSTDOCTORAL ASSOCIATE

Durham, NC · On-site

The role also offers opportunities to contribute to data analysis, manuscripts, presentations at ... EPIC electronic medical record and communication with clinical teams. • Approaching patients and ...

Duke Health

Supply Chain Associate

Raleigh, NC · On-site

Act as a mentor/precept to all Level 1 Supply Chain Associates; act as back-up Team Lead if ... Able to pull EPIC Reports and use as a tool and/or pull reports from Pyxis and analyze data to ...

Duke University

Supply Chain Associate

Durham, NC · On-site

Act as a mentor/precept to all Level 1 Supply Chain Associates; act as back-up Team Lead if ... Able to pull EPIC Reports and use as a tool and/or pull reports from Pyxis and analyze data to ...

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All JobsAssociate Epic Mychart Analyst JobsAssociate Epic Mychart Analyst Jobs in Raleigh, NC

Associate Epic Mychart Analyst information

See Raleigh, NC salary details

$56.9K

$105.3K

$166.7K

How much do associate epic mychart analyst jobs pay per year?

As of Aug 7, 2026, the average yearly pay for associate epic mychart analyst in Raleigh, NC is $105,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,700.00 and $139,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate Epic MyChart analyst?

To thrive as an Associate Epic MyChart Analyst, you need a solid understanding of healthcare workflows, data analysis, and at least a bachelor's degree in information technology, healthcare, or a related field, often accompanied by Epic MyChart certification. Familiarity with Epic Systems, EHR platforms, report-building tools, and ticketing systems is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help you collaborate with clinical staff and troubleshoot user issues. These competencies are crucial for ensuring seamless patient portal functionality and supporting high-quality patient engagement in healthcare organizations.

What is the difference between Associate Epic Mychart Analyst vs Epic Mychart Analyst?

AspectAssociate Epic Mychart AnalystEpic Mychart Analyst
CredentialsTypically requires an associate degree or relevant certificationUsually requires a bachelor's degree or equivalent experience
Work EnvironmentEntry-level, supporting implementation and troubleshootingMore experienced, involved in ongoing support and optimization
Employer & Industry UsageCommon in healthcare IT departments, hospitals, clinicsUsed across healthcare organizations for Epic system management
Search & Comparison IntentOften searched by those starting in Epic support rolesCompared by those seeking advanced Epic system positions

The main difference between an Associate Epic Mychart Analyst and an Epic Mychart Analyst lies in experience, responsibilities, and required credentials. The associate role is typically entry-level, focusing on support and troubleshooting, while the analyst position involves more advanced system management and optimization. Both roles are vital in healthcare IT environments that utilize Epic systems.

What are some common challenges faced by an associate Epic MyChart analyst when supporting end-users?

As an Associate Epic MyChart Analyst, one of the most common challenges is troubleshooting diverse user issues that arise from both patients and healthcare staff, often under tight time constraints. You'll be expected to quickly assess problems, ranging from account access difficulties to more complex system errors, while maintaining clear communication with non-technical users. Additionally, keeping up with frequent Epic updates and ensuring seamless rollout of new MyChart features can require close coordination with IT teams and thorough testing. Building rapport with users and collaborating across departments is key to resolving issues effectively and ensuring a smooth patient portal experience.

What is an associate Epic MyChart analyst?

An Associate Epic MyChart Analyst is an entry-level IT professional who specializes in supporting and optimizing the Epic MyChart application, which is a patient portal used in healthcare organizations. They assist with configuring, maintaining, and troubleshooting the MyChart system to ensure patients and healthcare providers have reliable access to health information and communication tools. Their duties often include user support, system testing, documentation, and collaborating with clinical and technical teams to implement updates or new features. This role typically requires knowledge of healthcare workflows, basic IT troubleshooting skills, and familiarity with the Epic electronic health record (EHR) system.
What are the most commonly searched types of Epic Mychart Analyst jobs in Raleigh, NC? The most popular types of Epic Mychart Analyst jobs in Raleigh, NC are:
What are popular job titles related to Associate Epic Mychart Analyst jobs in Raleigh, NC? For Associate Epic Mychart Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Associate Epic Mychart Analyst jobs in Raleigh, NC look for? The top searched job categories for Associate Epic Mychart Analyst jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Associate Epic Mychart Analyst jobs? Cities near Raleigh, NC with the most Associate Epic Mychart Analyst job openings:
Associate Epic Mychart Analyst jobs near you
Infographic showing various Associate Epic Mychart Analyst job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $105,253 per year, or $50.6 per hour.

CARE Advocate -Durham, NC area

High Point University

Durham, NC • On-site

Full-time

Re-posted 8 days ago

High Point University rating

6.3

Company rating: 6.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

530th of 616 rated colleges and universities

Job description

High Point University Health is looking for an energetic and contagiously-positive CARE Advocate who thrives on positive relationships with patients and other staff. The ideal candidate will be the first point of contact for our patients, providing excellent customer service, hospitality, and ensuring the smooth and efficient operation of the dental practice. The CARE Advocate will handle administrative duties, manage patient care, and support the clinical team as needed.
QUALIFICATIONS:
Education
  • High school diploma or equivalent
  • Associate's degree and bachelor's degrees are a plus, but not required

Experience and Training
  • Experience in a customer service role, preferably multitasking (e.g. scheduling appointments while answering phones)
  • Preferred experience in a dental or medical office
  • Preferred training on an electronic medical record
  • EPIC training is a major plus, but not necessary

Knowledge, Skills, Ability:
  • Exceptional receptiveness and approachability
  • Excellent verbal and written communication skills
  • Time management
  • Punctuality
  • A positive attitude
  • Professionalism as a representative of High Point University Health
  • Receptive to feedback, performance improvement, and continuous coaching
  • Flexibility to cover other offices under High Point University Health

Key Duties and Responsibilities:
Daily Administrative Duties:
  • Check for add-ons, complete registration checklist, and print care slips individually for all patients
  • Responsible for preparing for appointments a minimum of 3-business days in
  • advance. This includes:
    • Complete pre-registration workqueue
    • Review dental eligibility forms in preparation for payment collections
    • Prepare treatment and/or visit estimates for all appointments
    • Sending MyChart activation link
  • Ensure that schedule is reviewed daily and that any deactivated MyChart patients are identified and contacted prior to appointment time.
  • Run Care Slip report and print batch

Complete confirmation worklists:
  • One week confirmation reminder
  • Appointment confirmation calls are made daily until confirmed or appointment is cancelled due to non-confirmation 48 hours prior to appointment time.

Utilize workqueues/worklists/reports to fill schedules:
  • Review continuing treatment report
  • Review appointment requests workqueues
  • Present treatment plans, Review FA's (financial arrangements), Specialty
  • Referral follow-ups, Appointment Requests, Prior Auth Requests - Needs Scheduling.
  • Review Follow-Up worklists: Canceled, No Show, Wait List
  • Review overdue hygiene report

  • Update patient EOD status for no show and left without being seen and required to support providers to close outstanding open encounters.
  • Manage checking patients in/out of appointments and collecting required signatures at the time of check-in.
  • Collect and process patient payments at the time service is being rendered.
  • Responsible for reviewing claim errors, missing attachments, and outstanding/open encounters.
  • Help lead morning huddles by providing metrics, daily production goals, and communicating patient needs.

Office Management:
  • Ensure the front desk area and lobby is clean, organized, and well-stocked with necessary supplies.
  • Enter office supply orders as needed on assigned dates of the month.
  • Responsible for entering invoices via Unimarket and processing through AP (accounts payable)
  • Maintain confidentiality of patient information in compliance with HIPAA regulations.
  • Responsible for entering facility maintenance orders as needed.

Customer Service:
  • Greet patients in a friendly manner.
  • Provide exceptional customer service and hospitality throughout all patient interaction.
  • Ensure that entry, reception area, and patient items are stocked.
  • Assist new patients with completing MyChart activation and medical histories (rooming) as able.
  • Educate patients about office policies, procedures, and services offered.

Roles & Responsibilities:
  • Serve as the Curriculum Connector between the education teams and the practice.
  • Collaborate with the education teams to inform outlines, resources, & activities
  • Advocate on behalf of your practice team, ensuring their perspectives and needs are shared with the education teams
  • Provide communication and updates to practice teams regarding the curriculum (e.g. Attend curriculum townhalls, symposia, etc.)

For more information regarding this position, please contact Stacey Morris Homistek, Director of Clinical Operations at shomiste@highpoint.edu.

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