Remote Bank Deposit Operations Jobs (NOW HIRING)

Now Hiring: Deposit Operations Advanced Specialist

We're looking for a Deposit Operations Advanced Specialist who will keep the engine of our deposit operations running smoothly. In this hands-on role, you will support daily transaction processing-including ACH, wires, RDC, card activity, and NSF/non-post items-while contributing to an exciting system conversion. You will collaborate with a seasoned operations team, bring structure and accuracy to fast-moving workflows, and play a critical role in delivering reliable, customer-centered banking experiences.

What You'll Contribute:

Deposit Operations Execution

• Process ACH, RDC, wires, card transactions, corrections, NSF and non-post items accurately and on time.
• Review, investigate, and resolve exceptions while ensuring timely and accurate transaction posting.
• Maintain compliance with bank policies, procedures, and applicable regulatory requirements.
• Provide backup support for Treasury Management setup, customer training, and customer support, including ACH, Positive Pay, Wire, RDC, and Lockbox.

Operational Excellence & Collaboration

• Maintain thorough documentation and audit readiness across assigned operational workflows.
• Collaborate with teammates and internal partners to support consistent, customer-centered service quality.
• Bring structure, accuracy, and follow-through to fast-moving operational priorities.

Systems & Conversion Support

• Operate on Jack Henry SilverLake core and support post-conversion stabilization.
• Learn and adopt new Jack Henry product modules swiftly.
• Help identify, communicate, and resolve conversion-related issues.

Champion Our Mission, Protect What Matters

• Adopt a commitment to environmental, social, economic, and racial justice.
• Stay informed of applicable regulatory requirements and complete all mandatory compliance and IT training.
• Pursue and demonstrate an understanding of established Bank policies, procedures, and regulations.
• Question suspicious activity and collaborate closely with the respective department(s) to help prevent fraudulent activity.

What Makes a Stand-Out Candidate:

Experience & Education

• Prior deposit operations experience; banking deposit operations background is a plus.
• Phoenix core or Jack Henry SilverLake experience preferred.
• High attention to detail with strong multitasking abilities.
• Adaptability during core system conversions and fast-changing operational priorities.

Entrepreneurial Self-Starter - You take charge of your work product and take pride in delivering consistently great and measurable results. You solve problems efficiently, seek operational efficiencies, and are an analytical thinker with a strong focus on data-driven decision making. A high-pace and high-performance environment excites you and you thrive on defined expectations.

Organization & Efficiency- You manage your time like a pro and stay focused under pressure. You love a good system but also adapt to changing routines. You're a master note-taker and checklist fanatic and stay on top of things with ease and consistency.

Master Communicator- You communicate with confidence, precision, and professionalism. You listen deeply and respond thoughtfully and engage stakeholders at all levels efficiently and tactfully.

Banking & Fintech Acumen - You are highly educated in financial products and services, applicable regulations and laws. You understand the importance of compliant, accurate deposit operations and are comfortable learning new banking systems and product modules.

Tech-Forward and Analytical Thinking - You learn new tools quickly, are excited by innovation and leverage technology to create efficiencies, especially in transaction processing, documentation, exception tracking, and core system workflows.

Commitment to Being a Team Player - You lift others up, share ideas, and bring positive energy to everything you do. You know how to operate as a part of a larger team and love contributing to the big picture. You're dependable and always happy to lend a hand where needed.

The Work Environment:

• Remote role within the United States; Eastern Standard Hours.
• Occasional U.S. travel for company events or leadership sessions.
• Tobacco-Free employer. All employees must affirm to be non-smokers or affirm commitment to cessation within 90-days of offer acceptance.
• Sustained standing and sitting, frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor, occasional lifting up to 20 lbs.

The Hiring Process:

Applications must be submitted through the official application link. Resumes sent via other channels may be delayed or bypassed. Processing times may vary. Candidates selected to move forward will be contacted by the hiring team.

Our process follows the Topgrading Methodology - we hire A-Players through a structured, transparent process that includes:

• Cognitive and personality assessments
• An application form spanning your full education and work history
• 3 conversation stages with key team members- get to know us!
• Credit and background checks conducted before the final interview
• Final Step: Connect us with former mentors and managers of our choice for reference chats.

We do not offer visa sponsorship and will not pursue candidates without valid work authorization.