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Remote Automotive Technical Support Jobs in California

Securiti.ai

Technical Support Lead - USA

San Jose, CA · Remote

Technical Support Lead - USA (Remote) Securiti has been widely recognized as an industry innovator, being named "Most Innovative Startup" at RSA Conference 2020, Leader in the Forrester Wave Privacy ...

Revelyst

Technical Product Support Agent

San Diego, CA · On-site +1

$21 - $22.50/hr

We are seeking an experienced Technical Product Support Agent to join the Revelyst Golf ... remote desktop control tool. * Work with end users to understand, diagnose, and resolve Golf Data ...

ZEISS

Global Technical Escalation Engineer

Dublin, CA · On-site +1

Serve as a key technical resource for Field Service Engineers, Affiliates, and Distributors by ... Provide support through ticketing systems, telephone, email, and remote login tools. * Address ...

ZEISS

Global Technical Escalation Engineer

Dublin, CA · On-site +1

Serve as a key technical resource for Field Service Engineers, Affiliates, and Distributors by ... Provide support through ticketing systems, telephone, email, and remote login tools. * Address ...

Zoo

Technical Customer Support Specialist

Los Angeles, CA · On-site +1

$60K - $80K/yr

We are headquartered in Los Angeles, CA with both a local and remote team. We were founded and ... Technical Customer Support Specialist to help our users succeed with Zoo Design Studio and ...

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All JobsAutomotive Technical Support JobsRemote Automotive Technical Support JobsRemote Automotive Technical Support Jobs in California

Remote Automotive Technical Support information

What are the typical daily tasks and responsibilities for remote automotive technical support?

In a Remote Automotive Technical Support role, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, troubleshooting technical issues, and guiding clients through diagnostics and repairs. You may also interpret error codes, recommend parts or service steps, and document support cases using internal systems. Collaboration with teams such as engineering or product support is common, especially for complex cases that require escalation. This role often involves balancing multiple cases at once while maintaining detailed and clear communication with both customers and internal stakeholders.

What is remote automotive technical support?

A Remote Automotive Technical Support job involves assisting customers, mechanics, or dealerships with diagnosing and troubleshooting vehicle issues over the phone, chat, or email. Technicians use their automotive knowledge to interpret error codes, provide repair guidance, and recommend solutions without physically inspecting the vehicle. This role requires strong communication skills, technical expertise, and the ability to guide users through complex problems. Many positions require ASE certification or equivalent experience in automotive repair.

What are the key skills and qualifications needed to thrive in remote automotive technical support?

To thrive as a Remote Automotive Technical Support professional, you need in-depth automotive technical knowledge, diagnostic abilities, and strong problem-solving skills, typically backed by relevant certifications or industry experience. Familiarity with automotive diagnostic software, OEM service platforms, and ticketing or CRM systems is highly beneficial. Exceptional verbal communication, patience, and customer service orientation are vital soft skills for effectively assisting clients remotely. These competencies enable you to efficiently diagnose and resolve technical issues, ensuring high customer satisfaction in a remote work environment.

What are popular job titles related to Remote Automotive Technical Support jobs in California?

For Remote Automotive Technical Support jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Automotive Technical Support jobs in California look for?

The top searched job categories for Remote Automotive Technical Support jobs in California are:

What cities in California are hiring for Remote Automotive Technical Support jobs?

Cities in California with the most Remote Automotive Technical Support job openings:

Remote Automotive Technical Support jobs near you
Infographic showing various Remote Automotive Technical Support job openings in California as of August 2026, with employment types broken down into 83% Full Time, 7% Part Time, 3% Temporary, and 7% Contract. Highlights an 10% In-person, and 90% Remote job distribution.

Senior Technical Support Engineer

Centric Software

San Francisco, CA • On-site, Remote

Full-time

Posted 17 days ago

Job description

About Centric Software:
Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.
Our story is one of rapid growth, bold ideas and extraordinary opportunities. We're here to challenge the status quo-and we're looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.
Job Title: Senior Technical Support Engineer
Location: Remote
About Centric Software:
Centric Software stands at the forefront of innovation, delivering cutting-edge PLM solutions tailored specifically for the retail, fashion, footwear, luxury, and consumer goods industries. Our enterprise software applications are designed to meet the unique challenges of the fast-moving consumer goods market, empowering businesses to manage, optimize, and execute their critical processes with ease.
From concept to production, our software solutions streamline the journey of bringing products to life. We support our customers in effectively managing materials, sourcing, quality, and pricing, ensuring every step leads to a successful final catalog. With Centric Software, businesses can navigate the complexities of product development with confidence and agility.
Job Summary:
We are seeking a Technical Support Consultant to join our growing team. You will play a pivotal role, in delivering exceptional customer support and technical guidance. With a primary focus on our North America customers, you'll address their inquiries and provide efficient solutions. Given Centric Software's specialization in fashion and consumer goods technology, you'll play a critical role in empowering businesses to bring their products to market.
To apply for this position please log into our website at www.centricsoftware.com.
Key Responsibilities:
  • Resolve customer queries and issues promptly, adhering to SLAs.

  • Collaborate with R&D, Services, Cloud Operations, and Pre-sales teams to address bugs and ensure project timelines.

  • Manage complex customer accounts and understand their hardware and software setups.

  • React quickly to major customer issues.

  • Ensure system availability and functionality for customers.

  • Analyze complex problems and propose solutions.

  • Establish credibility with internal and external customers.

  • Achieve proficiency in Centric 8 software installation and functionality.

Qualifications:
  • Demonstrated expertise in customer-facing roles, coupled with strong software troubleshooting skills

  • Experience in software installation, database management (SQL Server, Oracle), and cloud infrastructure (AWS, Azure, Google Cloud)

  • Bachelor's or Master's degree in computer engineering, IT, Fashion Design, or a related field.

  • Minimum of 5 years' experience in a similar role, preferably within the technology or fashion industry.

  • Familiarity with PLM/PDM solutions and cloud infrastructure is highly desirable.

What we offer:
  • Competitive salary and comprehensive benefits package.

  • A dynamic and collaborative work environment within an international team.

  • Opportunities for professional growth and skill development in a rapidly evolving industry

This role is ideal for individuals eager to drive innovation and leverage cutting-edge AI technologies to enhance our product offerings at Centric Software. If you are passionate about AI/ML and possess the technical expertise to transform ideas into reality, we encourage you to apply.
Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.

Apply