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Remote Automotive Technical Support Jobs in Rancho Murieta, CA

Revel Staffing

IT Support Supervisor

Sacramento, CA · Remote

$85K - $115K/hr

... technical teams. Key Responsibilities * Lead, coach, and develop a remote team of IT training and application support specialists * Assign workloads, manage schedules, establish priorities, and ...

Noblesoft Technologies

Technical Lead

Sacramento, CA · Remote

Remote JD : Having ​6+ year experience. Google Workspace Group Automation TypeScript ... support automation workflows and OAuth flows. AWS Infrastructure Deployment Pulumi + Git Runners ...

Capio Group

Salesforce Technical Lead

Sacramento, CA · On-site +1

$140K - $180K/yr

Capio Group is looking for an experienced Salesforce Technical Lead! Full-time employee - Remote ... Implement updates and provide ongoing maintenance, along with operational support that includes ...

Capio Group

Salesforce Technical Lead

Sacramento, CA · Remote

Capio Group is looking for an experienced Salesforce Technical Lead! Full-time employee - Remote ... Implement updates and provide ongoing maintenance, along with operational support that includes ...

Terrestris LLC

Senior GIS Specialist

Sacramento, CA · On-site +1

Be available to report onsite when requested for meetings, technical support, training, or other Government requirements. * Understand that remote work privileges are subject to Government approval ...

Terrestris LLC

GIS Specialist

Sacramento, CA · On-site +1

Be available to report onsite when requested for meetings, technical support, training, or other Government requirements. * Understand that remote work privileges are subject to Government approval ...

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All JobsAutomotive Technical Support JobsRemote Automotive Technical Support JobsRemote Automotive Technical Support Jobs in Rancho Murieta, CA

Remote Automotive Technical Support information

See Rancho Murieta, CA salary details

$17

$31

$54

How much do remote automotive technical support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote automotive technical support in Rancho Murieta, CA is $31.68, according to ZipRecruiter salary data. Most workers in this role earn between $23.41 and $34.52 per hour, depending on experience, location, and employer.

What is remote automotive technical support?

A Remote Automotive Technical Support job involves assisting customers, mechanics, or dealerships with diagnosing and troubleshooting vehicle issues over the phone, chat, or email. Technicians use their automotive knowledge to interpret error codes, provide repair guidance, and recommend solutions without physically inspecting the vehicle. This role requires strong communication skills, technical expertise, and the ability to guide users through complex problems. Many positions require ASE certification or equivalent experience in automotive repair.

What are the typical daily tasks and responsibilities for remote automotive technical support?

In a Remote Automotive Technical Support role, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, troubleshooting technical issues, and guiding clients through diagnostics and repairs. You may also interpret error codes, recommend parts or service steps, and document support cases using internal systems. Collaboration with teams such as engineering or product support is common, especially for complex cases that require escalation. This role often involves balancing multiple cases at once while maintaining detailed and clear communication with both customers and internal stakeholders.

What are the key skills and qualifications needed to thrive in remote automotive technical support?

To thrive as a Remote Automotive Technical Support professional, you need in-depth automotive technical knowledge, diagnostic abilities, and strong problem-solving skills, typically backed by relevant certifications or industry experience. Familiarity with automotive diagnostic software, OEM service platforms, and ticketing or CRM systems is highly beneficial. Exceptional verbal communication, patience, and customer service orientation are vital soft skills for effectively assisting clients remotely. These competencies enable you to efficiently diagnose and resolve technical issues, ensuring high customer satisfaction in a remote work environment.

What job categories do people searching Remote Automotive Technical Support jobs in Rancho Murieta, CA look for?

The top searched job categories for Remote Automotive Technical Support jobs in Rancho Murieta, CA are:

What cities near Rancho Murieta, CA are hiring for Remote Automotive Technical Support jobs?

Cities near Rancho Murieta, CA with the most Remote Automotive Technical Support job openings:

Remote Automotive Technical Support jobs near you

Technical Support Eng

Canon Medical Systems

Sacramento, CA • Remote

Full-time

Re-posted 12 days ago

Job description

  • You must have dedicated CT Modality experience to be considered for this position
  • Provide on-site and phone support to FSE and TSS to address installation, application and technical issues.
  • Provide second-level support in escalated issues. Escalate issues to National Technical Support (NTS) per protocol.
  • Participate in Technical Operations modality conference calls and ensure that region FSEs are fully informed of the latest information and developments.
  • Regularly review all Field Service Memos and other technical documentation posted on the Service Information System (SIS) and ensure region FSEs fully understand their content.
  • Participate in the installation of new products within the region.
  • Support the Beta testing of Field Maintenance Instructions occurring within the zone. Monitor the status and facilitate the completion of all services within the region.
  • Work with NTS to ensure all Veterans Administration sites are ready for inspection; support each inspection on-site.
  • Monitor sites experiencing abnormally high numbers of service calls and conduct site audits, as appropriate, to uncover underlying causes.
  • Conduct on-the-job-training within the region to help develop a team of senior region modality FSEs to assist other FSEs when the region specialist is unavailable. Mentor FSEs who have failed or struggled in a class at the Training Academy.
  • Define FSE training needs and recommend actions to zone management. Provide supplemental technical training and local seminars related to installation, troubleshooting skills and new product introductions.
  • Review and evaluate systems in terms of image quality and system performance. Implement and monitor field service enhancements and programs (re: InnerVision).
  • Gather input for defining product issues and document concerns. Consult with zone management team in escalating product issues to NTS.
  • Provide timely and accurate technical documentation on assigned projects. Distribute appropriate technical information to the front line staff. Network with other zones to share technical information.
  • Support zone service marketing efforts.
  • Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone.
  • Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools.
  • Escalates technical issues and inquiries, as needed.
  • Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience.
  • Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate
  • Contributes to and generates knowledge articles per P&P.

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