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Remote Application Support Jobs in Virginia (NOW HIRING)

Yudrio is seeking an Application Lead to join our team in supporting an existing project with the ... Remote Required Skills * At least 10 years of working with IRS stakeholders. * Thorough ...

Remote Support Technician

Mclean, VA · On-site +1

$75K - $125K/yr

MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Collaborate with cross-functional IT teams-including network, systems engineering, and application ...

The position is remote. This position requires the candidate to be able to obtain a Public Trust ... Mission-Critical Application Support * Support enterprise applications including:AI-powered ...

The position is remote. This position requires the candidate to be able to obtain a Public Trust ... Mission-Critical Application Support * Support enterprise applications including:AI-powered ...

Field Application Engineer '27

Vienna, VA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Java Application Developer

Ashburn, VA · On-site +1

$90K - $130K/yr

Bachelor's degree plus at least 3 years of work experience, including support of Java applications ... Flexible work schedules and telework options, including remote work availability for eligible ...

Showing results 21-40

Remote Application Support information

See Virginia salary details

$30.7K

$159.8K

$204.2K

How much do remote application support jobs pay per year?

As of Sep 13, 2026, the average yearly pay for remote application support in Virginia is $159,806.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,100.00 and $203,200.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the most commonly searched types of Application Support jobs in Virginia?

The most popular types of Application Support jobs in Virginia are:

What cities in Virginia are hiring for Remote Application Support jobs?

Cities in Virginia with the most Remote Application Support job openings:

Infographic showing various Remote Application Support job openings in Virginia as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $159,806 per year, or $76.8 per hour.

Epic Application Analyst III - Cadence/SER

Roanoke, VA • On-site, Remote

Carilion Clinic
Hospitals • 10K+ employees

$89K - $142K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Carilion Clinic rating

6.9

Company rating: 6.9 out of 10

Based on 218 frontline employees who took The Breakroom Quiz


Job description

Employment Status:
Full timeShift:
Any Day, Any Shift (United States of America)Facility:
451 Kimball Ave NE - RoanokeRequisition Number:
R161869 Epic Application Analyst III - Cadence/SER (Open)How You'll Help Transform Healthcare:
An onsite schedule is preferred. However, candidates residing in the following states may be considered for a remote and/or hybrid schedule: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia
The Application Analyst III, Epic performs Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Provides application support, troubleshooting, training, and reporting. May also support integrated third-party applications. Serves as a liaison between TSG groups, clients, and vendors.
The Application Analyst III, Epic
  • Conducts intermediate to advanced analysis of Epic application design and system workflows.
  • Independently manages assigned projects and work efforts, ensuring timely delivery.
  • Leads requirements gathering and facilitates design sessions with stakeholders.
  • Analyzes and translates business needs into system solutions with minimal supervision.
  • Develops and maintains documentation and knowledge resources for supported Epic and non-Epic (integrated third-party) applications.
  • Develops working knowledge of assigned Epic module(s), including related development and maintenance tools, and applies in-depth knowledge within specific module areas.
  • Uses understanding of how assigned Epic modules integrate with other Epic systems across the organization.
  • Assists with implementation of new Epic modules and system enhancements.
  • Serves as a resource for Epic application and system support and provides guidance to team members.
  • Assumes a mentoring role, supporting analysts and contributing to team knowledge sharing.
  • Serves as a liaison across multiple Epic modules, teams, and stakeholders.
  • Interacts with internal and external customers and stakeholders in a professional manner.
  • Applies independent judgment and decision-making within established guidelines and escalates issues as appropriate.
  • Identifies opportunities for system improvements and supports optimization efforts.
  • Adheres to application change management processes, including communication, documentation, and post-change support.
  • Tracks work effort and communicates project and task status effectively.
  • Participates in an on-call rotation, including evenings, weekends, and holiday.
What We Require:
Education: Associate's degree in computer science, information systems, healthcare, business or 2 years of experience may be considered in lieu of degree.
Experience: Minimum of 4 years of related experience.
Licensure, Certification, and/or Registration: Obtains and maintains a minimum of 3 vendor and/or industry certifications/proficiencies as determined by management following a primary Epic support application proficiency path. Must maintain a certification/proficiency in applicable Epic module(s).
Other Minimum Qualifications: Must be a self-initiated team player able to work under little supervision, with strong organizational, problem-solving, and analytical skills. Must be able to work both independently and in a team setting. Must facilitate a positive and collaborative work environment. Must be flexible and capable of prioritizing multiple tasks and meeting deadlines. Effective communication skills (oral, written, and presentation). Must demonstrate dependability, accountability, adherence to documentation and departmental processes, appropriate escalation, awareness of clinical and compliance impacts, adaptability, continuous learning, and respect for confidential information. Must be able to work in a matrixed environment and understand bimodal work principles. Primary work schedule is Monday-Friday during standard business hours; role requires flexibility beyond standard hours, including participation in an after-hours on-call rotation and occasional travel.
This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.
Compensation Range:
$89,232.00 - $142,771.20
Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.
Recruiter:
MARK MISKOVIC
Recruiter Email:
mamiskovic@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.
Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.
For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies
Benefits, Pay and Well-being at Carilion Clinic
Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.
When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:
  • Comprehensive Medical, Dental, & Vision Benefits
  • Employer Funded Pension Plan, vested after five years (Voluntary 403B)
  • Paid Time Off (accrued from day one)
  • Onsite fitness studios and discounts to our Carilion Wellness centers
  • Access to our health and wellness app, Personify Health
  • Discounts on childcare
  • Continued education and training

What Carilion Clinic employees say

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About Carilion Clinic

Sourced by ZipRecruiter

This is Carilion Clinic ... An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Roanoke, VA, US

Year founded

1899