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Remote Application Support Jobs in Virginia (NOW HIRING)

Flexible Work Options - Remote work allowed, flexible schedules, and telework opportunities ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Flexible Work Options - Remote work allowed, flexible schedules, and telework opportunities ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

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Remote Application Support information

See Virginia salary details

$30.7K

$159.8K

$204.2K

How much do remote application support jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote application support in Virginia is $159,806.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,100.00 and $203,200.00 per year, depending on experience, location, and employer.

What is a Remote Application Support role?

A Remote Application Support role involves providing technical assistance and troubleshooting for software applications from a remote location. Professionals in this position help users resolve issues, monitor application performance, and ensure smooth operation of software systems. They often work with end-users, IT teams, and developers to identify and fix problems, manage updates, and offer guidance on best practices. This role typically requires strong communication skills, technical knowledge, and the ability to diagnose and resolve issues efficiently without on-site presence.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a Remote Application Support professional, and why are they important?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by Remote Application Support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What Are Remote Application Support Jobs?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the most commonly searched types of Application Support jobs in Virginia? The most popular types of Application Support jobs in Virginia are:
What are popular job titles related to Remote Application Support jobs in Virginia? For Remote Application Support jobs in Virginia, the most frequently searched job titles are:
What cities in Virginia are hiring for Remote Application Support jobs? Cities in Virginia with the most Remote Application Support job openings:
Infographic showing various Remote Application Support job openings in Virginia as of July 2026, with employment types broken down into 70% Full Time, 10% Part Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $159,806 per year, or $76.8 per hour.
General Application

General Application

TSTC

Arlington, VA โ€ข On-site, Remote

Full-time

Re-posted 2 days ago


Job description

Who Are We?
TSTC is an award-winning, Woman Owned, HUBZone certified Small Business providing services to federal intelligence, law enforcement, civilian and defense agencies. Built upon our Total Service - Total Commitmentยฎ cornerstone, TSTC takes pride in our commitment to delivering excellence. Total Service - Total Commitmentยฎ is our commitment to our employees, to our teams, and to our clients.ย 


What we are Looking for:ย TSTC is always looking for great people! If you believe you are a fit or could be a good fit for our company, submit an application today!
Basic Qualification
  • Bachelors Degree from an accredited academic institution related to their area of expertise
  • Strong analytical and organizational skills with excellent written and verbal communication skills.
  • Proficient skills in Microsoft Office
  • Commitment to providing the best service and solutions possible to meet our clientโ€™s mission needs.
  • Ability to work on a flexible schedule and potentially more than 40 hours in a week when required to meet client deliverables / timelines.
Clearance and Location
  • All candidates must be US Citizens per contract compliance.
  • Most of TSTC's work is performed in the National Capital area and does require a candidate to live locally.
Benefits at TSTC

Competitive Salary & Bonusesย โ€“ Includes personal and team merit bonuses, with salary matching for 401(k) up to 3%.

Comprehensive Health Coverageย โ€“ Multiple medical, dental, and vision plans, plus HSA and FSA options. 100% TSTC-paid life and disability insurance, including short- and long-term plans.

Flexible Work Optionsย โ€“ Remote work allowed, flexible schedules, and telework opportunities. (varies per position)

Paid Time Off & Holidaysย โ€“ Generous PTO, birthday PTO, and paid holidays.

Professional Development โ€“ย Continuous performance evaluation processโ€ฆ Dedicated annual budget for educational opportunities.

Comprehensive Wellness Programs - confidential employee assistance program (EAP). Wellness Resource Group and wellness programs throughout the year.

All TSTC employees operate according to the terms of the specific contract under which they work. They are responsible for fulfilling the duties of the specific job and are accountable for complying with the terms and conditions of their employment, the TSTC Code of Conduct, and with applicable federal, state and local laws.

As TSTC is an Equal Opportunity Employer, we follow current Federal Discrimination Laws and we do not discriminate against any employee or applicant for employment. TSTC does not discriminate against any employee or applicant for employment due to race, color, national origin, citizenship, religion, creed, age, sex, disability, veteran status and liability for service in the U.S. Armed Forces or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability, please email us atย HR@totalsystech.comย or call us at (276) 496-4458.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.


TSTC Robotics logo

About TSTC Robotics

Sourced by ZipRecruiter

Industry

Colleges, universities, and professional schools

Company size

11 - 50 Employees

Headquarters location

Waco, TX, US

Year founded

1991