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Remote Ace Hardware Store Jobs (NOW HIRING)

SOCi

Enterprise Customer Success Manager

$110K - $150K/yr

... Ace Hardware, Kumon, Liberty Tax, and more-to automate and optimize local marketing tasks across ... Remote Opportunity: Ability to work 100% remotely * Must Have : * 8+ years of deep enterprise-level ...

SOCi

Enterprise Customer Success Manager

OR · On-site +1

$110K - $150K/yr

... Ace Hardware, Kumon, Liberty Tax, and more-to automate and optimize local marketing tasks across ... Remote Opportunity: Ability to work 100% remotely * Must Have : * 8+ years of deep enterprise-level ...

SOCi

Vice President, Brand and Market Strategy

OR · On-site +1

$190K - $250K/yr

Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company ... Remote Opportunity : Ability to work 100% remotely * Must Have : * 7+ years of B2B Product ...

SOCi

Vice President, Brand and Market Strategy

$190K - $250K/yr

Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company ... Remote Opportunity : Ability to work 100% remotely * Must Have : * 7+ years of B2B Product ...

SOCi

Strategic Customer Success Manager

$90K - $115K/yr

... Ace Hardware, Kumon, Liberty Tax, and more-to automate and optimize local marketing tasks across ... Remote Opportunity: Ability to work 100% remotely * Must Have : * 5+ years of proven experience in ...

SOCi

Account Executive

$80K - $90K/yr

Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company ... Remote Opportunity : Ability to work 100% remotely * Must Have : * At least 3 years of quota ...

Wildix

Technical Support Engineer - USA, Remote

Hello! We're x-hoppers, and we believe connected teams create better stores. Built for retail and ... You will support installations, troubleshoot voice and networking issues, configure hardware ...

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Remote Ace Hardware Store information

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How much do remote ace hardware store jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote ace hardware store in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Ace Hardware Store Manager, and why are they important?

To thrive as a Remote Ace Hardware Store Manager, you generally need experience in retail management, inventory control, and customer service, often supported by a background in business or retail operations. Familiarity with point-of-sale (POS) systems, inventory management software, and basic e-commerce platforms is typically required. Strong organizational skills, effective communication, and leadership abilities set top performers apart in this role. These skills are vital for ensuring smooth store operations, excellent customer experiences, and successful remote team management.

What are some common challenges faced when working in a remote support role for an Ace Hardware store, and how can they be managed?

In a remote support role for an Ace Hardware store, one common challenge is maintaining clear communication with in-store staff and customers, especially when troubleshooting product issues or coordinating inventory. To manage this, it's important to utilize robust communication tools and regularly check in with team members for updates. Building strong relationships with the on-site team and staying organized with shared documentation can also help ensure smooth operations and customer satisfaction.

What is a Remote Ace Hardware Store?

A Remote Ace Hardware Store refers to an Ace Hardware retail location that operates in a remote or rural area, often providing essential hardware, tools, and home improvement supplies to communities that may not have easy access to larger cities or stores. These stores are independently owned and operated but are part of the larger Ace Hardware cooperative, benefiting from the brand's support and supply chain. Remote stores often play a crucial role in their communities by offering personalized service and a wide range of products tailored to local needs. Store owners may also utilize online platforms to reach customers and manage inventory, making the shopping experience more convenient for remote customers.

What is the difference between Remote Ace Hardware Store vs Remote Hardware Associate?

AspectRemote Ace Hardware StoreRemote Hardware Associate
Required CredentialsHigh school diploma, basic product knowledgeHigh school diploma, customer service skills
Work EnvironmentOnline customer support, virtual assistanceOnline retail, virtual customer service
Industry UsageRetail hardware industry, sales supportRetail hardware industry, customer service
Common Search/ComparisonYesYes

Remote Ace Hardware Store roles typically involve managing online sales, inventory, and customer inquiries for a hardware retail business. Remote Hardware Associates focus on assisting customers via chat or phone, providing product recommendations and support. Both roles require good communication skills and familiarity with hardware products, but the Ace Hardware Store position emphasizes sales and inventory management, while the Hardware Associate centers on customer service.

More about Remote Ace Hardware Store jobs
What cities are hiring for Remote Ace Hardware Store jobs? Cities with the most Remote Ace Hardware Store job openings:
What are the most commonly searched types of Ace Hardware Store jobs? The most popular types of Ace Hardware Store jobs are:
What states have the most Remote Ace Hardware Store jobs? States with the most job openings for Remote Ace Hardware Store jobs include:
What job categories do people searching Remote Ace Hardware Store jobs look for? The top searched job categories for Remote Ace Hardware Store jobs are:
Remote Ace Hardware Store jobs near you
Infographic showing various Remote Ace Hardware Store job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,574 per year, or $22.9 per hour.
Enterprise Customer Success Manager

Enterprise Customer Success Manager

SOCi

Remote

$110K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Enterprise Customer Success Manager to serve as the strategic account leader, driving transformative initiatives and building enduring relationships with our top-tier customers. Your role will encompass preemptive churn mitigation, revenue growth initiatives, and fostering strategic partnerships to redefine customer success. Drawing from deep industry knowledge and innovative strategies, you will orchestrate internal and external endeavors to shape the future of product adoption and customer expansion.
SOCi expects to pay a base salary in the range of $110,000 - $150,000 USD base plus commission. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.
Who We Are
SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AIâ„¢ and suite of Genius Agentsâ„¢, SOCi provides a first-of-its-kind, AI-powered digital workforce capable of handling the workload of 1,000 local marketersâ„¢, empowering brands to achieve unmatched digital visibility, strengthen customer engagement, and scale faster than ever before.
SOCi is recognized by Fast Company as one of the World's Most Innovative Companies, and is trusted by nearly 1,000 top brands-including Ford, Ace Hardware, Kumon, Liberty Tax, and more-to automate and optimize local marketing tasks across all locations. Founded in 2012 and backed by leading strategic investors, SOCi is transforming how multi-location brands manage and scale their marketing efforts. You can view our Awards and Accolades here!
How You'll Make an Impact
  • Lead strategic initiatives to preemptively identify and avoid churn risks across a diverse and complex customer portfolio.
  • Drive transformative revenue growth initiatives for our top-tier customer base, shaping the future of product adoption and pioneering new avenues for customer expansion and loyalty.
  • Orchestrate and lead transformative internal and external endeavors, building relationships across all functional areas including sales, onboarding, support, product management, finance, and operations.
  • Establish and cultivate strategic partnerships with our clientele, embodying the pinnacle of trusted advisory roles and setting the gold standard for relationship depth and quality.
  • Conduct deep dives into lifecycle metrics, optimizing strategies for onboarding, enablement, adoption, and retention, and ensuring seamless execution through collaborative resource marshaling.
  • Serve as a mentor to junior team members, leveraging enterprise-level customer success experience to shape customer outcomes and drive team excellence.
  • Demonstrate mastery in organizational acumen, orchestrating tasks and steering high-stakes priorities with precision and foresight, while remaining committed to personal, team, and company achievement.
  • Prioritize the customer at the forefront, exhibiting technical mastery and sales leadership enriched by experience in local marketing, social marketing, or reputation management.
  • Utilize strong analytical, problem-solving, and communication skills to develop quick, accurate situational awareness and craft memorable presentations that resonate with diverse audiences.
  • Interact with and influence C-level executives, exemplifying an adeptness in conceptualizing and executing solutions for intricate customer dilemmas.

What You'll Need to be Successful
  • Remote Opportunity: Ability to work 100% remotely
  • Must Have:
    • 8+ years of deep enterprise-level customer success experience, with a track record of shaping customer outcomes and mentoring junior team members.
    • Extensive experience leading and significantly impacting sales and advanced customer success outcomes.
    • Driven by personal, team, and company achievement, with a commitment to excellence.
    • Strong analytical, problem-solving, and communication skills, with an understanding of situational best practices.
    • Proven track record of interacting with and influencing C-level executives.
    • Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned
  • Desired Skills (but not required):
    • Experience in SaaS, Local Search, Social Media Management, and enterprise software is preferred.
    • Fluency in French, Spanish, or German is a plus
  • Education: Bachelor's degree or equivalent education and relevant experience.

This position will remain open with applications due by March 27, 2026. This position is being hired on an urgent basis. The application window may close before March 27, 2026 if SOCi receives a sufficient number of applications to select a candidate prior to that date.
What SOCi Provides to You
  • Comprehensive Benefits Package (full-time permanent, non-contract roles only)
    • Health insurance plans, dental, and vision
    • Wellness incentives
    • 401(k) plan with employer match
  • Flexible Work Environment (full-time, non-contract roles only)
    • Flexible paid time off
    • Quarterly wellness days
    • Paid holidays
    • Unique employee engagement programs
  • Empowering Career Growth and Success

What's Important at SOCi
Led by a team of industry experts, SOCi is leading the pack in agentic marketing for multi-location brands. Our passionate team of SOCialites work from home around the globe!
Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information.
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