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Remote Account Manager Jobs in Rochester, MI (NOW HIRING)

Account Manager-Detroit, MI At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye ...

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... remote capacity • Develop and execute commercial business strategies to expand the company ... manage accounts with a focus on long-term satisfaction and trust • Lead contract negotiations and ...

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Remote Account Manager information

See Rochester, MI salary details

$27.2K

$60.6K

$97.6K

How much do remote account manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for remote account manager in Rochester, MI is $60,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $72,300.00 per year, depending on experience, location, and employer.

How does a Remote Account Manager maintain strong client relationships without in-person meetings?

Remote Account Managers rely heavily on proactive communication, utilizing video calls, emails, and instant messaging to stay connected with clients. They often set regular check-ins and use collaborative tools to share updates and address concerns in real time. Building trust remotely requires being responsive, transparent, and attentive to client needs, ensuring that despite the distance, clients feel supported and valued. Many remote teams also use customer relationship management (CRM) software to track interactions and follow up on action items, helping maintain a personalized approach.

What Does a Remote Account Manager Do?

A remote account manager oversees client relationships for a brand, production company, or advertising agency. In this virtual position, you may work from home and use a phone, video conferencing, chat, or text to perform your duties. Your primary responsibilities are to work closely with your clients to ensure that their sales and marketing goals are being met. You may set up meetings between advertising directors and your clients, work as an advocate on behalf of your clients’ interests, and provide customer service. Account managers may work with a range of clients at an ad agency or find employment in-house for an organization, such as a video game company or apparel manufacturer.

What are the key skills and qualifications needed to thrive as a Remote Account Manager, and why are they important?

To thrive as a Remote Account Manager, you need a strong background in sales, client relationship management, and a relevant degree such as business or marketing. Familiarity with CRM software (like Salesforce or HubSpot), virtual collaboration tools, and digital communication platforms is typically required. Exceptional communication, self-motivation, and problem-solving skills set top performers apart in this remote role. These skills and qualities ensure effective client management, seamless remote collaboration, and the achievement of sales targets from a distance.

What is the difference between Remote Account Manager vs Remote Customer Success Manager?

AspectRemote Account ManagerRemote Customer Success Manager
CredentialsSales or account management experience, sometimes certifications in CRM toolsCustomer service or success certifications, CRM experience
Work EnvironmentClient-facing, sales-driven, often involves upsellingClient relationship-focused, ensuring customer satisfaction
Employer & Industry UsageSales teams, B2B companies, SaaS providersTech companies, SaaS, subscription services

Both roles involve remote work and client interaction, but the Remote Account Manager focuses on managing sales accounts and revenue growth, while the Remote Customer Success Manager emphasizes maintaining customer satisfaction and retention. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What is a Remote Account Manager?

A Remote Account Manager is a professional responsible for managing client accounts and building customer relationships while working from a location outside the traditional office, often from home. They communicate with clients via phone, email, or video calls, ensuring their needs are met and resolving any issues. Remote Account Managers handle tasks such as client onboarding, upselling products or services, and coordinating with internal teams to deliver solutions. This role requires strong organizational, communication, and problem-solving skills, as well as the ability to work independently.
What are the most commonly searched types of Remote Account jobs in Rochester, MI? The most popular types of Remote Account jobs in Rochester, MI are:
What are popular job titles related to Remote Account Manager jobs in Rochester, MI? For Remote Account Manager jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Remote Account Manager jobs in Rochester, MI look for? The top searched job categories for Remote Account Manager jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Remote Account Manager jobs? Cities near Rochester, MI with the most Remote Account Manager job openings:
Account Manager-Detroit, MI

Account Manager-Detroit, MI

Alcon

Detroit, MI • On-site, Remote

Full-time

Medical, Life, Retirement

Posted 4 days ago


Alcon rating

7.8

Company rating: 7.8 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

165th of 516 rated manufacturers


Job description

Account Manager-Detroit, MI
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
As an Account Manager, you will be responsible for increasing territory revenue by selling Alcon's vision care portfolio of products. This is achieved by promoting Alcon's innovative technology and partnering with Eye Care Practitioners using a needs-based selling approach to match Alcon products with doctor and patient needs.
Responsibilities:
  • Account Management: Develop and grow relationships while executing strategic plans.
  • Customer Needs Clarification: Set clear objectives for each sales interaction based on the needs of decision makers and influencers within the account.
  • Promoting Customer Focus: Work collaboratively with colleagues to create executional plans to help meet customer and organization needs.
  • Marketing Execution: Execute marketing plan for specific products to help change customer behavior, driving adoption of product.

Competencies:
  • Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations
  • Persuades: Uses compelling arguments to gain the support and commitment of others.
  • Decision Quality: Makes good and timely decisions that keep the organization moving forward.
  • Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
  • Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.

Key Performance Metrics:
  • Attainment of quarterly and annual sales quotas
  • Call metrics including reach and frequency to targeted accounts
  • Compliance to regulations

What you will bring to Alcon:
  • Bachelor's Degree or Equivalent years of directly related experience (or high school +10 yrs.; Assoc.+6 yrs.; M.S.)
  • The ability to fluently read, write, understand, and communicate in English
  • 2 Years of Relevant Experience

How can you thrive at Alcon:
  • Uncapped commissions and earning potential
  • Career growth opportunities both in role and throughout the organization
  • Best in class benefits package including health, life, retirement, flexible time off, and much more!

ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY
Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.

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