ZipRecruiter

Log In

1

Saas Account Manager Jobs in Rochester, MI (NOW HIRING)

Kobie Marketing

Sr. Account Manager

Detroit, MI · On-site

About the team and what we'll build together As a Senior Account Manager, you will be responsible ... SaaS experience is preferred * Experience in Retail industry preferred * Proven ability to meet ...

Socket.dev

Account Executive

Farmington Hills, MI · On-site

$150 - $200/hr

Exempt Position Summary The Enterprise Account Executive is responsible for generating new Annual Recurring Revenue (ARR) by managing the full enterprise sales cycle for LSPedia's SaaS solutions.

New

LSPedia Inc

Account Executive

Farmington Hills, MI · On-site

Exempt Position Summary The Enterprise Account Executive is responsible for generating new Annual Recurring Revenue (ARR) by managing the full enterprise sales cycle for LSPedia's SaaS solutions.

Lspedia Inc

Account Executive

Farmington Hills, MI · On-site

$100 - $125/hr

Exempt Position Summary The Enterprise Account Executive is responsible for generating new Annual Recurring Revenue (ARR) by managing the full enterprise sales cycle for LSPedia's SaaS solutions.

OneStream Software

Senior Account Director

Birmingham, MI · On-site

$150K - $170K/yr

Opportunity Management : Accurately track and forecast sales opportunities while ensuring timely ... Prior sales experience in the SaaS industry, especially within the CPM / EPM industry or financial ...

OneStream Software

Senior Account Director

Rochester, MI · On-site

$150K - $170K/yr

Opportunity Management : Accurately track and forecast sales opportunities while ensuring timely ... Prior sales experience in the SaaS industry, especially within the CPM / EPM industry or financial ...

next page

Showing results 1-20

All JobsSaas Account JobsSaas Account Manager JobsSaas Account Manager Jobs in Rochester, MI

Saas Account Manager information

See Rochester, MI salary details

$27.2K

$60.6K

$97.6K

How much do saas account manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for saas account manager in Rochester, MI is $60,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $72,300.00 per year, depending on experience, location, and employer.

What is a SaaS account manager?

A SaaS Account Manager is responsible for managing relationships with customers who use a company's software-as-a-service (SaaS) products. They ensure customer satisfaction, drive product adoption, and identify opportunities for upselling or renewing contracts. Their role involves regular check-ins, addressing client concerns, and collaborating with internal teams to meet customer needs. Strong communication and problem-solving skills are essential for success in this role.

What does a SaaS account manager do?

As a SaaS Account Manager, your days are often a blend of proactive customer outreach, renewal and upsell conversations, troubleshooting client issues, and collaborating closely with product and support teams. You'll regularly review client usage data, hold check-in meetings to identify growth opportunities, and ensure customers are receiving maximum value from the platform. The role is dynamic, with frequent prioritization between strategic planning and responsive problem-solving. You’ll also contribute to cross-functional projects, making communication and teamwork essential parts of your daily routine.

What are the key skills and qualifications needed to thrive as a SaaS account manager?

To thrive as a SaaS Account Manager, you need a strong background in account management, sales, and a solid understanding of cloud-based software solutions. Familiarity with CRM platforms like Salesforce, SaaS products, and sales or customer success certifications are frequently required. Excellent relationship-building, proactive problem-solving, and clear communication are crucial soft skills for excelling in this client-facing role. These capabilities help ensure customer satisfaction, maximize retention and expansion opportunities, and drive business growth in a competitive SaaS environment.

What are popular job titles related to Saas Account Manager jobs in Rochester, MI?

For Saas Account Manager jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Saas Account Manager jobs in Rochester, MI look for?

The top searched job categories for Saas Account Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Saas Account Manager jobs?

Cities near Rochester, MI with the most Saas Account Manager job openings:

Saas Account Manager jobs near you

Sr. Account Manager

Kobie Marketing

Detroit, MI • On-site

Full-time

Re-posted 11 days ago

Key responsibilities

  • Maintain frequent, collaborative, and proactive communication with the client as their primary point of contact for day-to-day management.

  • Manage 90-day planning cycles, including check-ins, meetings, and executive briefings, to support the client's program.

  • Develop, manage, and operationalize account plans and strategic roadmaps to ensure timely and high-quality delivery of initiatives.

Job description

Join a National Top Workplace 
 
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We're always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world's most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. 
 
Join Us from Anywhere 
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: 
 
         Flexible Time Off to recharge when needed 
         Nine Company-Wide Holidays 
         A diverse suite of benefits prioritizing your growth, development, and personal well-being 
 
Discover more about our perks and benefits here. 
 
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. 
 
Travel Requirements:
As a remote-first organization headquartered in St. Petersburg, Florida, Kobie values meaningful in-person connection and collaboration that strengthens our teams, supports our clients, and enhances our culture. While travel requirements vary by role, periodic travel may be required to support business objectives, team collaboration, customer engagements, training, and company events. Candidates should be able and willing to travel as needed to fulfill the responsibilities of the role. 
 

About the team and what we'll build together

As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie's key accounts and partner with various departments, you will help drive cohesive, operational, and strategic activities for the client.

How you will make an impact
  • Maintain frequent, intentional, collaborative, and pro-active communication with client as their primary point of contact for day-to-day management
  • Deliver cross-functional insights, recommendations, thought leadership and feedback as a trusted advisor with deep understanding of your client's business challenges and goals
  • Manage Client Services 90-day planning cadence and planning cycles in support of your client's program as agreed to, such as: weekly and monthly check-ins and planning meetings, 1:1s with primary contacts, exec check-ins between senior stakeholders, and EBRs
  • Prepare and publish advance meeting agendas, follow-up contact reports, client presentations, weekly client updates, and other client communications and correspondence 
  • Develop, manage and operationalize account plans and strategic and technical roadmaps to ensure all initiatives are delivered on time and with a high degree of excellence
  • Provide account expertise and insight to guide cross-functional Kobie and client teams across program strategies, initiatives, and work streams to ensure program delivery is strong and consistent
  • Support cross-functional efforts to optimize Kobie client's loyalty program in support of Kobie's mission to drive enterprise value through Loyalty, including bonus offer planning, management, measurement and reporting
  • Field and manage client requests and changes to administrative program functions, such as earn rules configuration and logic changes or creation
  • Serve as a point of contact for issue escalation, management, and resolution, coordinating with technology operations and issue response and resolution staff to stay informed on all issues to provide accurate client communication and positioning
  • Coordinate with internal teammates to create project estimates and timelines, and track project progress and status to ensure on-time and quality delivery
  • Coordinate administrative details such as Jira time tracking, resource allocation and forecasting, invoicing, etc
  • Review invoices in preparation for timely and accurate financial billing 
What you need to be successful
  • Bachelor's degree in marketing or related field
  • 5+ years of experience, preferably in the marketing or loyalty industry
  • Understanding of general marketing principals is a must; promotional and CRM experience is preferred
  • Experience supporting Clients across a global footprint is preferred
  • Experience within loyalty rewards fulfilment is strongly preferred
  • Strong background managing operational workstreams and KPIs (call center, customer inquiries etc) for a Client program
  • Proven ability to manage multiple client accounts simultaneously while effectively prioritizing deliverables and deadlines.
  • Familiarity with tools such as Google Analytics, Jira, Workfront, and SharePoint is highly desirable.
  • SaaS experience is preferred
  • Experience in Retail industry preferred
  • Proven ability to meet deadlines, manage multiple projects and work proactively in a fast-paced environment 
  • Strategic and tactical marketing experience through multiple channels (email, mobile, social) based on customer journeys
  • Foundational understanding of financial business principles and data analysis
  • Self-motivated and able to work independently, applying good judgment and decision-making on your feet
  • Confident and clear verbal and written communication and presentation skills
  • Proactive in contributing ideas and in anticipating client/team needs
  • Outcomes-driven, with excellent organizational skills and strong attention to detail
  • Technical acumen - the ability to understand technology platforms within a larger martech ecosystem, and how features and functionality is applied to bring marketing and analytical concepts to life that will deliver desired outcomes
  • Resourceful, solutions-focused attitude that adapts well to change 
  • Project management and planning skills 
Who we are  As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. 
 
A place for all We celebrate and embrace diversity at Kobie! 
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. 
 
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. 
 
Ready to join us? If you're ready to make an impact and grow in a supportive, innovative environment, we'd love to hear from you. Apply today and join the best and brightest in loyalty! 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply