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Remote Academic Advisor Jobs in Raleigh, NC (NOW HIRING)

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Remote Academic Advisor information

See Raleigh, NC salary details

$28.2K

$46.1K

$62.7K

How much do remote academic advisor jobs pay per year?

As of Sep 12, 2026, the average yearly pay for remote academic advisor in Raleigh, NC is $46,127.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $50,100.00 per year, depending on experience, location, and employer.

What is a remote academic advisor?

Remote Academic Advisors are professionals who provide guidance and support to students regarding their academic goals, course selection, and degree requirements, but they do so virtually rather than in person. Using phone, email, video conferencing, and online platforms, they assist students with academic planning, troubleshoot registration issues, and connect students to resources, regardless of their physical location. This role is especially important for online learners or students who need flexible access to advising services.

What does a remote academic advisor do?

A remote academic advisor is a telecommute position at a college or university. In this role, you work from home or another setting outside of an office and advise students on courses they need to complete to earn their degree. You also help with student admissions and work to improve student retention. Your duties may include monitoring students’ degree progress, helping students plan their academic path, and supporting students as they work toward their educational and career goals. Other responsibilities include interpreting institutional procedures, policies, and requirements, as well as assisting with freshman orientation.

What are the key skills and qualifications needed to thrive as a remote academic advisor?

To thrive as a Remote Academic Advisor, you need a strong background in education, counseling, or a related field, often supported by a bachelor's or master’s degree. Proficiency with student information systems, virtual communication platforms, and CRM software is typically required. Exceptional communication, active listening, and organizational skills help advisors build trust and effectively guide students from a distance. These skills and tools are vital for supporting student success and retention in virtual learning environments.

How do remote academic advisors effectively support students and maintain engagement despite working virtually?

Remote Academic Advisors use a variety of digital communication tools—such as video calls, emails, and instant messaging—to provide personalized guidance and build relationships with students. They schedule regular check-ins, host virtual workshops, and utilize online platforms to monitor student progress and address concerns promptly. While working remotely can present challenges in fostering connection, successful advisors often develop strong organizational skills and proactive communication strategies to ensure students feel supported and engaged. Collaboration with faculty and campus resources is also key, typically occurring through virtual meetings and shared digital workspaces.

What is the difference between Remote Academic Advisor vs Remote Admissions Counselor?

AspectRemote Academic AdvisorRemote Admissions Counselor
Required CredentialsBachelor's degree, advising certifications often preferredBachelor's degree, admissions or counseling experience beneficial
Work EnvironmentOnline student advising, academic planningOnline recruitment, student enrollment support
Employer & Industry UsageEducational institutions, universitiesColleges, universities, online education providers
Common Search & ComparisonAcademic advising rolesAdmissions and enrollment roles

Remote Academic Advisors focus on guiding students academically and providing ongoing support, while Remote Admissions Counselors primarily handle student recruitment and enrollment processes. Both roles require similar educational backgrounds and are common in online education settings, but they serve different stages of the student lifecycle.

More about Remote Academic Advisor jobs

What are the most commonly searched types of Academic Advisor jobs in Raleigh, NC?

The most popular types of Academic Advisor jobs in Raleigh, NC are:

What are popular job titles related to Remote Academic Advisor jobs in Raleigh, NC?

For Remote Academic Advisor jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Academic Advisor jobs in Raleigh, NC look for?

The top searched job categories for Remote Academic Advisor jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Academic Advisor jobs?

Cities near Raleigh, NC with the most Remote Academic Advisor job openings:

Remote Academic Advisor jobs near you
Infographic showing various Remote Academic Advisor job openings in Raleigh, NC as of September 2026, with employment types broken down into 60% Full Time, 20% Temporary, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,127 per year, or $22.2 per hour.

Customer Service Representative (Seasonal)

Raleigh, NC • Remote

VIPdesk Connect
Strategic Planning Consulting Services • 1 - 5K employees
Learn more about VIPdesk Connectexternal

$18/hr

Temporary

Posted 3 days ago

New

Job description

VIPdesk Connect is a certified B-Corp, women-owned corporation, and Best Workplace winner committed to team member happiness. At VIPdesk Connect, we are passionate about delivering "more human" customer service. Our core values are central to how we do business. That's why we have partnered with some of the world's best iconic brands to provide an elevated customer experience. 
 
Our  Seasonal Customer Service Representatives are solution-oriented professionals and part of a diverse and engaged team dedicated to working with customers of a leading online apparel & accessories retailer. As part of this team, you provide an authentic customer experience via phone, email, and chat, and utilize a variety of software tools to navigate customer accounts, facilitate orders and returns, research and respond to product inquiries, and communicate recommendations and effective solutions. Your focus is always on providing best-in-class customer service. 
 
This work-from-home position is a full-time Seasonal role through mid to late October. 
What You'll Do
  • With the utmost professionalism, represent a well-respected, leading online tuxedo rental company with expertise, positivity, and a can-do attitude
  • Respond to customer inquiries and requests through phone, chat, SMS, email, and social media, with a focus on phone communication.
  • Answer questions about product information, order placement, order and delivery status, product returns, policies, as well as provide website navigation, troubleshooting assistance, and handling escalated issues
  • Take ownership of issues and follow through to solve problems while exercising sound judgment, focusing on achieving resolutions
  • Convey excitement, authenticity, and a deep appreciation for the mission and values of the brand
  • Address questions about accounts, products, and services, as well as provide troubleshooting and website assistance.
  • Share insights on emerging customer trends and recommend process improvements.
  • Attend training and participate in cross-training opportunities to enhance skills and knowledge.
  • Meet performance metrics such as customer satisfaction, average handle time, quality, and productivity.
  • Demonstrate social responsibility through ethical practices, showing awareness and respect for others and their differences, and supporting initiatives to promote diversity and inclusion in the workplace.
What We're Looking For
  • At least a year of customer service experience
  • High school diploma or GED
  • Proficiency with Microsoft Office suite of applications; must be technically savvy
  • Effective communication skills, both written and verbal
  • Desire to learn and grow in a team environment with the ability to respond positively to change, embracing challenges
  • Home-office environment, internet connection, USB headset, router, modem, webcam, and a computer system that meets VIPdesk Connect remote office policies and maintenance requirements.
  • Able to provide a work-at-home environment that is ergonomically sound, conducive to taking customer calls, quiet, and free from distraction
  • Able to successfully pass credit, criminal, and employment reference security checks where permissible by state and local regulations
  • While this is a work-from-home opportunity, you must currently reside in one of these states:  AR, AZ, FL, GA, IN, KY, MD, NC, NM, NV, OH, SC, TN, TX, UT, VA, or WI
Preferred Qualification
  • Experience in a fast-paced call center environment
  • Experience working with a customer service ticketing system (e.g., Zendesk, Talkdesk, SalesForce) desired
  • Previous remote work experience
  • Experience in the bridal, formalwear, or wedding industry
$18 - $18 an hour
Rate for the Customer Service Representative, Level : $18 per hour
 
$300 Sign-On Bonus
Who We Are      
 
At VIPdesk Connect, we believe brand loyalty is earned with every customer interaction. Each experience is an opportunity to reinforce a customer's love for a brand. And no matter how leading-edge our technology is, it will never replace the power of the one-to-one connection. It's why we have built a culture that cares. It is why our team knows how to connect with customers, human to human. We believe in creating a supportive workplace where we listen to one another, feel comfortable sharing ideas, and work together to achieve our goals. Our positive energy leads to team member innovation, creativity, and happiness.     
 
VIPdesk Connect is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our team members invest in their work represent a significant part of not only our culture but our reputation and the company's achievement. We embrace and maintain a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.     
 
VIPdesk Connect, Inc. is proud to be an equal opportunity employer, M/F/D/V
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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