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Remote 24 7 Chat Support Jobs (NOW HIRING)

Hogg Robinson Group

As a Travel Consultant, you'll join our highly skilled remote team, providing outstanding service ... Support a dedicated client account through rotating shifts across 24/7 operations We look forward ...

The Global Talent Co

Client Support Specialist

$18.50 - $24.75/hr

CLIENT SUPPORT SPECIALIST Full-time (40hrs per week) / Remote / Latam Check out The Global Talent ... Manage inbound support tickets, emails, and live chat inquiries in a timely and professional manner.

Taxwell

Product Support

As a remote seasonal Product Support Agent , you will play an important role in delivering a ... Responsible for support operations through phone and chat for the TaxAct Online and Desktop 1040 ...

Canon Medical Systems

Remote Support Engineer -XR/VL

$86K - $138K/yr

Remote Support Engineer -XR/VL - req1697 OVERVIEW The Customer Solutions Center (CSC) Remote ... Operating within a 24/7 support environment, this role requires flexibility to work rotational ...

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How much do remote 24 7 chat support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote 24 7 chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote 24/7 Chat Support agents, and how can they be managed?

Remote 24/7 Chat Support agents often face challenges such as managing high volumes of inquiries, working across different time zones, and maintaining focus during overnight shifts. To overcome these, agents typically rely on strong time-management skills, utilize company-provided knowledge bases, and communicate efficiently with team members across shifts to ensure consistent customer service. Many employers also provide wellness resources and encourage regular breaks to help agents maintain productivity and reduce burnout while working remotely.

What is a Remote 24/7 Chat Support job?

A Remote 24/7 Chat Support job involves assisting customers via online chat platforms from any location with an internet connection, and providing support at any time of day or night. Employees in this role respond to inquiries, troubleshoot problems, and offer solutions in real time, often for companies that serve customers in different time zones. This job requires strong written communication skills, technical proficiency, and the ability to work flexible or rotating shifts to provide around-the-clock support.

What are the key skills and qualifications needed to thrive as a Remote 24/7 Chat Support agent, and why are they important?

To thrive as a Remote 24/7 Chat Support agent, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is usually required. Patience, empathy, and the ability to multitask help agents deliver exceptional customer experiences, especially under pressure. These skills and qualities are important to ensure prompt, accurate, and positive support for customers at all hours.
More about Remote 24 7 Chat Support jobs
What cities are hiring for Remote 24 7 Chat Support jobs? Cities with the most Remote 24 7 Chat Support job openings:
What are the most commonly searched types of 24 7 Chat Support jobs? The most popular types of 24 7 Chat Support jobs are:
What states have the most Remote 24 7 Chat Support jobs? States with the most job openings for Remote 24 7 Chat Support jobs include:
What job categories do people searching Remote 24 7 Chat Support jobs look for? The top searched job categories for Remote 24 7 Chat Support jobs are:
Remote 24 7 Chat Support jobs near you
Infographic showing various Remote 24 7 Chat Support job openings in the United States as of July 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Travel Counselor 24/7 Dedicated Team

Hogg Robinson Group

On-site, Remote

Full-time

Medical, Retirement

Re-posted 5 days ago

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As a Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.

What You'll Do

  • Advise and arrange travel for corporate business customers (both individuals and groups)

  • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services

  • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations

  • Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided

  • Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements

  • Use positive telephone service techniques and act on special customer requests

  • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

  • Support a dedicated client account through rotating shifts across 24/7 operations

We look forward to sharing more detailed job functions and key performance indicators during the interview process.

What We're Looking For

  • Passion for excellence in client service, including proactive anticipation of needs

  • Native Amadeus GDS expertise

  • Professional communication in English (written and verbal)

  • Attention to detail

  • Act with integrity, and look after personal traveler information

  • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)

  • Resolving customer issues quickly and independently / with supplier

  • Teamwork and openness to feedback

Our Traveler Care team is a 24/7 operation. Please be flexible and prepared to work morning/afternoon/night shifts and weekends.

Location

Spain

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!

Apply