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Regional Technical Support Engineer Jobs (NOW HIRING)

Bostondynamics

Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge ...

Orbotech

Technical Support Engineer

Chandler, AZ · On-site

$32.50 - $55.25/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Travel within the region and worldwide to support escalated issues on-site on short notice.

TensorWave

Technical Support Engineer

Las Vegas, NV · On-site

About the Role We are building our level 2 technical support team from the ground up, and we are looking for a Technical Support Engineer to join it. Our customers are not filing tickets about ...

AI Chopping Block

About the Role We are building our level 2 technical support team from the ground up, and we are looking for a Technical Support Engineer to join it. Our customers are not filing tickets about ...

KLA Corporation

Technical Support Engineer

Chandler, AZ · On-site

$32.50 - $55.25/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Travel within the region and worldwide to support escalated issues on-site on short notice.

Ralliant

Technical Support Engineer

Technical Support Engineer As a Tech Support Engineer, you will play a key role in supporting our customers worldwide, being able to cover the majority of Qualitrol Products: transformer monitoring ...

New

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...

ThinkingAI

Technical Support Engineer

Sunnyvale, CA · On-site

$100K - $140K/yr

About the Role We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform. This role is customer-facing and hands-on, requiring strong ...

AVEVA Denmark

Technical Support Engineer

Houston, TX · On-site

$56K - $115K/yr

Overview If you are looking to elevate your career at the intersection of industry, technology, and client‑facing excellence, the Technical Support Engineer II role at AVEVA offers a compelling ...

Collectors Holdings, Inc.

Technical Support Engineer**to join the IT Service Desk team for a new function. You will be responsible for providing advanced-level technical oversight for complex platform challenges. In this ...

Atlas Copco

Technical Support Engineer

Houston, TX · On-site +1

Your role As a Technical Support Engineer, your mission is to provide expert technical support for centrifugal compressors and rotating equipment, helping customers and field service personnel ...

Trellix

Technical Support Engineer

Plano, TX

$70K - $80K/yr

Technical Support Engineer About Trellix Trellix is a global company redefining the future of cybersecurity. The company's comprehensive, open, and native cybersecurity platform helps organizations ...

Kaseya Careers

Technical Support Engineer

Orlando, FL · On-site

As a Technical Support Engineer - L1, you will provide high-quality technical support to Kaseya customers while helping ensure an exceptional customer experience. You will troubleshoot technical ...

Socket.dev

We are seeking a Technical Support Engineer to support our world-class packet microwave and millimeter-wave radio systems, used in front-haul and mobile backhaul transport of 3G/4G/5G networks, as ...

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Regional Technical Support Engineer information

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How much do regional technical support engineer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for regional technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What does a regional technical support engineer do?

A Regional Technical Support Engineer provides technical assistance and troubleshooting services to customers or clients within a specific geographic region. They help resolve hardware, software, or network issues, often working with both internal teams and external customers. They may also conduct product installations, training, and participate in the deployment of new technologies. Their role is crucial in ensuring customer satisfaction and minimizing downtime for businesses that rely on technical products or systems.

What are the key skills and qualifications needed to thrive as a regional technical support engineer?

To thrive as a Regional Technical Support Engineer, you need expertise in troubleshooting, technical problem-solving, and a solid background in IT or engineering, often backed by a relevant degree or industry certifications. Familiarity with CRM systems, ticketing platforms, and diagnostic tools is typically required, as well as certifications like CompTIA, Cisco, or Microsoft. Exceptional communication, customer service, and cross-cultural collaboration skills help you build rapport with diverse clients and internal teams. These skills and qualities are vital for promptly resolving complex technical issues and maintaining high client satisfaction across multiple regions.

How does a regional technical support engineer typically collaborate with other departments to resolve complex customer issues?

Regional Technical Support Engineers often serve as a bridge between customers and internal teams such as product development, sales, and quality assurance. When handling complex issues, they may coordinate with engineering teams to reproduce problems, gather technical details, and develop solutions. Regular collaboration with sales or account managers is also common to ensure customer satisfaction and relay product feedback. This cross-functional teamwork helps expedite resolutions and improves products and services based on real-world customer needs.

What cities are hiring for Regional Technical Support Engineer jobs?

Cities with the most Regional Technical Support Engineer job openings:

What are the most commonly searched types of Technical Support Engineer jobs?

The most popular types of Technical Support Engineer jobs are:

What states have the most Regional Technical Support Engineer jobs?

States with the most job openings for Regional Technical Support Engineer jobs include:

What are popular job titles related to Regional Technical Support Engineer jobs?

For Regional Technical Support Engineer jobs, the most frequently searched job titles are:

Infographic showing various Regional Technical Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Technical Support Engineer

On-site

Bostondynamics
See more jobs at Bostondynamicsexternal

Full-time

Re-posted 23 days ago

Job description

Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge, and serve as an internal Voice of the Customer in identifying and escalating customer needs for issues and feature requests.

Duties and Responsibilities

Knowledge & Application: Technical Expert

  • Provides technical support to customers and internal customers for a highly technical and sophisticated product-agnostic ecosystem.

  • Helps establish, document, and assist in principled technical support processes: diagnosing, troubleshooting, reproducing, fixing and debugging complex electro/mechanical equipment - robots, payloads, and servers, computer interfaces, inputs and outputs of complex software, or networked and/or wireless communication systems.

  • May be involved in customer installation and training.

  • Responsible for maintaining knowledge of all base robot behaviors, functions, and changes in supported software and hardware.

  • Responsible for building and sharing a deep expertise in the work of a specialized software feature development team.

  • Exercises expert-level knowledge in use of internal tools and robot log data in the diagnostic process.

Contributions to Product and Customer Success

  • Responds to customers in a voice and tone representative of Boston Dynamics

  • Queue Management to reduce long running issues and drive KPI to manage the issues

  • Respond to Troubleshooting emails and chats in a timely and responsible manner

  • Document software incidents, bugs, and stories for Development and Quality teams

  • Suggest new features based on customer feedback

  • Assist in proactive support and outreach for technical bulletins

  • Contributes to continuous process improvement for tracking and measuring Customer Success towards key Business Objectives

Qualifications

The ideal candidate has:

  • Bachelor degree or higher in Engineering/Computer Science related subject

  • Excellent computer and interpersonal skills

  • Proficiency in Linux-based operating systems

  • Proficiency in a high level programming language such as Python/C++

This role is for you if you are:

  • A take-charge problem solver: Confident in demonstrating expertise and directing interactions with customers

  • A positive individual who takes pride in providing a high standard of service and support to customers

  • A knowledge seeker: A self-starter and quick learner who grasps concepts and processes quickly and intuitively

  • A team player: Work with others and support different functions across teams

Apply