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Regional Technical Support Engineer Jobs (NOW HIRING)

Zoomcar

Technical Support Engineer

Sunnyvale, CA · On-site

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Atlas Copco Holding GmbH

As a Technical Support Engineer, your mission is to provide expert technical support for centrifugal compressors and rotating equipment, helping customers and field service personnel quickly resolve ...

Illumia, LLC

Technical Support Engineer

Scottsdale, AZ · On-site

As a Technical Support Engineer, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll diagnose complex technical ...

AVEVA

Technical Support Engineer

Houston, TX · On-site

$56K - $115K/yr

As a Technical Support Engineer, you will: * Complete a structured onboarding and product ramp-up program to build deep familiarity with our software portfolio, customer environments, and company ...

Kalepa

Technical Support Engineer

OR · On-site +1

$85K - $135K/yr

USA (Remote) Kalepa is looking for an exceptional Technical Support Engineer with 3-5 years of experience in B2B SaaS technical support, customer-facing engineering, or a similar customer-facing ...

New

Medidata Solutions

Technical Support Engineer

Iselin, NJ · On-site

$79K - $106K/yr

The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (which can be internally or ...

KLA Corporation

Technical Support Engineer

Phoenix, AZ · On-site

$32.50 - $55.25/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Be available to travel within region and worldwide to support escalated issues on site. Travel ...

Namely

Technical Support Engineer

Burlington, MA · On-site

$100K - $115K/yr

We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the field ...

KLA-Belgium

Technical Support Engineer

Chandler, AZ · On-site

$32.50 - $55.25/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Travel within the region and worldwide to support escalated issues on-site on short notice. Create ...

KLA Corporation

Technical Support Engineer

Chandler, AZ · On-site

$32.50 - $55.25/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Travel within the region and worldwide to support escalated issues on-site on short notice.

KLA Corporation

Technical Support Engineer

Chandler, AZ · On-site

$32.50 - $55.25/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Travel within the region and worldwide to support escalated issues on-site on short notice.

Orbotech

Technical Support Engineer

Chandler, AZ

$32.50 - $55.25/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Travel within the region and worldwide to support escalated issues on-site on short notice.

ThinkingAI

Technical Support Engineer

Sunnyvale, CA · On-site

$100K - $140K/yr

About the Role We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform. This role is customer-facing and hands-on, requiring strong ...

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Regional Technical Support Engineer information

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$37.5K

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$119.5K

How much do regional technical support engineer jobs pay per year?

As of Sep 12, 2026, the average yearly pay for regional technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What does a regional technical support engineer do?

A Regional Technical Support Engineer provides technical assistance and troubleshooting services to customers or clients within a specific geographic region. They help resolve hardware, software, or network issues, often working with both internal teams and external customers. They may also conduct product installations, training, and participate in the deployment of new technologies. Their role is crucial in ensuring customer satisfaction and minimizing downtime for businesses that rely on technical products or systems.

What are the key skills and qualifications needed to thrive as a regional technical support engineer?

To thrive as a Regional Technical Support Engineer, you need expertise in troubleshooting, technical problem-solving, and a solid background in IT or engineering, often backed by a relevant degree or industry certifications. Familiarity with CRM systems, ticketing platforms, and diagnostic tools is typically required, as well as certifications like CompTIA, Cisco, or Microsoft. Exceptional communication, customer service, and cross-cultural collaboration skills help you build rapport with diverse clients and internal teams. These skills and qualities are vital for promptly resolving complex technical issues and maintaining high client satisfaction across multiple regions.

How does a regional technical support engineer typically collaborate with other departments to resolve complex customer issues?

Regional Technical Support Engineers often serve as a bridge between customers and internal teams such as product development, sales, and quality assurance. When handling complex issues, they may coordinate with engineering teams to reproduce problems, gather technical details, and develop solutions. Regular collaboration with sales or account managers is also common to ensure customer satisfaction and relay product feedback. This cross-functional teamwork helps expedite resolutions and improves products and services based on real-world customer needs.

What cities are hiring for Regional Technical Support Engineer jobs?

Cities with the most Regional Technical Support Engineer job openings:

What are the most commonly searched types of Technical Support Engineer jobs?

The most popular types of Technical Support Engineer jobs are:

What states have the most Regional Technical Support Engineer jobs?

States with the most job openings for Regional Technical Support Engineer jobs include:

What are popular job titles related to Regional Technical Support Engineer jobs?

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Infographic showing various Regional Technical Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Technical Support Engineer

New York, NY • On-site

Blacksmith Software Inc
See more jobs at Blacksmith Software Incexternal

$160K - $180K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

About Blacksmith
  • We started by building infrastructure to run CI workloads really fast. Our first product helps companies run GitHub Actions substantially faster and cheaper by owning and operating our own global fleet of bare-metal machines rather than renting generic cloud VMs.
  • Today, we orchestrate tens of millions of Firecracker VMs each month, running CI for 3,000+ companies and hit ~$10M in ARR in less than 2 years. We've more than tripled revenue since the start of 2026.
  • We operate thousands of bare-metal machines across multiple regions, regularly schedule 100k+ vCPUs concurrently, and run a petabyte-scale Ceph cluster that we manage ourselves.
  • We've raised $13.5M across Seed and Series A, led by Google Ventures (GV), and we're intentionally building a small, but exceptional team.
  • Blacksmith was founded by a team with deep systems and scaling experience, including building search/ads infrastructure at Faire, and operating large distributed systems at Cockroach Labs. Our GTM is led by Jon Boyer, formerly Head of Sales at Zapier.
  • We're now extending the same CI infrastructure into a broader platform: running agent sandboxes at scale and building our own background coding agent on top of it.

What you'll be working on
  • You will work with Blacksmith customers and the pre-sales team to assist with the diagnosis and resolution of complex technical issues.
  • Develop a deep technical understanding of the Blacksmith product & technologies.
  • Identify trends / patterns in customer issues and suggest ways we can improve our product. Provide that feedback loop from the customers to our internal teams.
  • Reproduce technical issues and work with the engineering team to resolve them.
  • Develop tools, processes & automations for diagnosing issues and optimizing the service for performance.
  • Collaborate cross-functionally to create the best possible product experience for our customers.
  • Build out the foundations for Technical Support Engineering best practice, with a view to building out a team in the future.

You're a good fit if you
  • Have experience as an early Technical Support Engineer at a growth-stage business.
  • Supporting customers on a highly technical product.
  • Ideally you've worked with large scale distributed systems.
  • Experience in setting up AI/agent native workflows.
  • Comfortable with Claude skills, MCP+CLI based tooling, and have created some AI native leverage in your current/previous roles.
  • Can build robust, scalable processes, with an eye for aggressively automating manual tasks to create leverage for the broader support team.
  • Always take a customer first approach - you'll go above and beyond to resolve an issue for the customer.
  • Enjoy working cross functionally and want to be a key voice of the customer internally.

Compensation and benefits
  • Medical, Vision, and Dental insurance.
  • Competitive base + equity.
  • 401k match.
  • Unlimited PTO.
  • Annual offsite.
  • Early-exercise stock options
  • 12 weeks fully paid parental leave (US)

Apply