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Refund Coordinator Jobs (NOW HIRING)

Sound Retina PS

Accounts Receivable Specialist

Tacoma, WA · On-site

$23 - $30.30/hr

Gives refund request to Refund Coordinator for processing. * Appeals incorrectly paid and denied claims in a timely fashion with the appropriate insurance. May require regular telephone contact or ...

HaloMD

NSA Refund Compliance Supervisor

Dallas, TX · Remote

... coordination with the Refund Compliance Manager. * Serve as the first escalation point for complex discrepancies, payer disputes, or compliance issues raised by Team Leads, resolving when possible or ...

Allied

Senior Claims Refund Analyst (Remote)

Chicago, IL · On-site +1

$50K - $55K/yr

POSITION SUMMARY The Senior Refund Analyst is responsible for coordinating and processing all refunds received on claims. ESSENTIAL FUNCTIONS * Log, track and process all refunds received

Allied Solutions LLC

Proceeds Coordinator

Carmel, IN · On-site

This position is responsible for the daily activities associated with ancillary product refund cancellations that must be adjudicated for Allied's lender client base. The Proceeds Coordinator ...

Frank Gay Residential Services

Be Seen First

Customer Finance Coordinator

Orlando, FL · On-site

$50K - $55K/yr

Reviewed and validated refund requests for accuracy, invoice matching, and policy compliance ... Coordinated with CES and Accounting teams to support customer satisfaction resolutions and refund ...

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Refund Coordinator information

What is a refund coordinator?

Refund Coordinators are professionals responsible for managing and processing refund requests within an organization, often in industries like healthcare, retail, or finance. Their duties include reviewing refund claims, verifying transaction details, communicating with customers or clients, and ensuring that refunds are issued accurately and in a timely manner. They may also resolve discrepancies, maintain records, and work closely with other departments to improve refund processes. Strong organizational skills and attention to detail are essential for this role.

What are the key skills and qualifications needed to thrive as a refund coordinator, and why are they important?

To thrive as a Refund Coordinator, you need strong attention to detail, organizational skills, and a background in accounting or finance, often supported by a relevant degree or experience in billing. Familiarity with financial software, customer management systems, and spreadsheet applications like Excel is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are essential soft skills for effectively resolving refund issues. These competencies ensure accurate processing, timely resolutions, and positive client experiences, which are vital for maintaining trust and compliance.

What are some common challenges faced by refund coordinators, and how can they be addressed?

Refund Coordinators often encounter challenges such as managing high volumes of refund requests, ensuring accuracy in processing, and communicating effectively with customers and other departments. To address these, strong organizational skills, attention to detail, and proficiency with financial software are essential. Building collaborative relationships with billing, customer service, and finance teams can streamline processes and help resolve issues quickly. Regular training and staying updated on company policies also contribute to more efficient and accurate refund handling.

What is the difference between Refund Coordinator vs Accounts Payable Clerk?

AspectRefund CoordinatorAccounts Payable Clerk
Primary RoleManages customer refunds, processes refund requests, and ensures customer satisfaction.Processes vendor invoices, manages payments, and maintains financial records.
Required CredentialsTypically high school diploma; customer service or finance experience helpful.High school diploma; basic accounting or finance knowledge often preferred.
Work EnvironmentCustomer service, finance, or accounting departments within various industries.Finance or accounting departments, often in corporate or retail settings.
Common UsageUsed in retail, e-commerce, and service industries to handle refunds.Used across industries for managing payables and vendor payments.

The Refund Coordinator focuses on processing customer refunds and ensuring satisfaction, while the Accounts Payable Clerk handles vendor payments and financial record-keeping. Both roles require basic financial knowledge but serve different functions within an organization.

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Refund Coordinator jobs near you
Infographic showing various Refund Coordinator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution.

Refund Analyst

Rancho Cordova, CA • On-site

Dignity Health Medical Group
Hospitals • 10K+ employees
Learn more about Dignity Health Medical Groupexternal

$25 - $32.99/hr

Full-time

Posted 12 days ago

Dignity Health rating

7.9

Company rating: 7.9 out of 10

Based on 289 frontline employees who took The Breakroom Quiz

Job description


Job Summary and Responsibilities

Under the direction of the A/R Billing Supervisor, the Refund Analyst is responsible for researching and resolving all outstanding credit balances consistent with the Mission and Philosophy of Dignity Health Medical Foundation.

  • Demonstrate a solid understanding of accounts receivable and your role as a Refunds Analyst: Payor Rules & Regulations, Understanding contract language, CCI Coding Issues, Read and interpret DOFR, Comprehend how transactions affect account, Coordination of Benefits rules, Offsets / Takebacks, Payment Posting
  • Ability to determine correct systems to locate pertinent info: IDX, MPV, Medical Records Systems, Insurance Payor Web Sites, Code Correct Web Site
  • Ability to manage multiple expectations, tasks and deadlines effectively
  • Timely review of electronic communication to stay informed of changes that affect your position
  • Proactively organize and manage case load to ensure refunds are completed timely to avoid offsets
  • Ability to independently research and resolve intermediate to complex issues with available resources and tools
Job Requirements

Required

  • High School Diploma or GED
  • 1 year experience in professional medical billing office
  • Demonstrated proficiency in MS office software applications with emphasis in Word and Excel
  • Knowledge of contract adjustments, deductibles, denial types and other messages on third party documentation, including EOB's
  • High level of math ability and 10 key experience
  • Working knowledge of computers and demonstrated proficiency in using Email systems and Internet
Where You'll Work

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

Qualifications:

Required

  • High School Diploma or GED
  • 1 year experience in professional medical billing office
  • Demonstrated proficiency in MS office software applications with emphasis in Word and Excel
  • Knowledge of contract adjustments, deductibles, denial types and other messages on third party documentation, including EOB's
  • High level of math ability and 10 key experience
  • Working knowledge of computers and demonstrated proficiency in using Email systems and Internet
Employment Type: Full Time

What Dignity Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Dignity Health

Sourced by ZipRecruiter

We welcome the chance to help you feel your best. Excellent, affordable health care, delivered with compassion, is what we stand for. Since our founding in 1986, we've made it our goal to create environments that meet each patient's physical, mental, and spiritual needs. We also believe this healing philosophy promotes the wellbeing of our staff and the places they serve. Dignity Health is made up of more than 60,000 caregivers and staff who deliver excellent care to diverse communities in 21 states. Headquartered in San Francisco, Dignity Health is the fifth largest health system in the nation and the largest hospital provider in California. Through teamwork and innovation, faith and compassion, advocacy and action, we endeavor every day to keep you happy, healthy, and whole.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

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