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Refund Coordinator Jobs (NOW HIRING)

University Health

Resolution Coordinator

San Antonio, TX · On-site

$19.55 - $29.75/hr

... refunds. The Resolution Coordinator will develop, reviews and maintain all standard operating ... procedures used within PBS EDUCATION/EXPERIENCE 1. Minimum of 3-5 years in a hospital or physician ...

University Health

Resolution Coordinator

San Antonio, TX · On-site

$19.55 - $29.75/hr

... refunds. The Resolution Coordinator will develop, reviews and maintain all standard operating ... procedures used within PBS. EDUCATION/EXPERIENCE 1. Minimum of 3-5 years in a hospital or physician ...

University Health

Resolution Coordinator

San Antonio, TX · On-site

$19.55 - $29.75/hr

... refunds. The Resolution Coordinator will develop, reviews and maintain all standard operating ... procedures used within PBS. EDUCATION/EXPERIENCE 1. Minimum of 3-5 years in a hospital or physician ...

Entrepreneurs' Organization

Support payment tracking, reporting, and coordination of attendee refunds * Reconcile registration data with hotel rooming lists and internal records and provide accurate and timely reporting to ...

Cooper Aerobics Enterprises Inc

Spa Coordinator

Dallas, TX · On-site

$14 - $16.75/hr

Description The Spa Coordination is responsible for client check in, booking appointments, retail ... Processes payments and refunds accurately as needed. Promotes and sells spa products along with ...

Cooper Aerobics Enterprises Inc

Spa Coordinator

Dallas, TX

$14 - $16.75/hr

Description The Spa Coordination is responsible for client check in, booking appointments, retail ... Processes payments and refunds accurately as needed. Promotes and sells spa products along with ...

AEG

Ecommerce Customer Service Coordinator

Tampa, FL · On-site

$17 - $22.25/hr

Returns, Exchanges & Refunds * Initiate and coordinate returns/exchanges, ensuring compliance with ... Cross-Functional Coordination & Continuous Improvement * Collaborate with Ecommerce, Marketing, and ...

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Refund Coordinator information

What are the key skills and qualifications needed to thrive as a Refund Coordinator, and why are they important?

To thrive as a Refund Coordinator, you need strong attention to detail, organizational skills, and a background in accounting or finance, often supported by a relevant degree or experience in billing. Familiarity with financial software, customer management systems, and spreadsheet applications like Excel is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are essential soft skills for effectively resolving refund issues. These competencies ensure accurate processing, timely resolutions, and positive client experiences, which are vital for maintaining trust and compliance.

What are Refund Coordinators?

Refund Coordinators are professionals responsible for managing and processing refund requests within an organization, often in industries like healthcare, retail, or finance. Their duties include reviewing refund claims, verifying transaction details, communicating with customers or clients, and ensuring that refunds are issued accurately and in a timely manner. They may also resolve discrepancies, maintain records, and work closely with other departments to improve refund processes. Strong organizational skills and attention to detail are essential for this role.

What are some common challenges faced by Refund Coordinators, and how can they be addressed?

Refund Coordinators often encounter challenges such as managing high volumes of refund requests, ensuring accuracy in processing, and communicating effectively with customers and other departments. To address these, strong organizational skills, attention to detail, and proficiency with financial software are essential. Building collaborative relationships with billing, customer service, and finance teams can streamline processes and help resolve issues quickly. Regular training and staying updated on company policies also contribute to more efficient and accurate refund handling.

What is the difference between Refund Coordinator vs Accounts Payable Clerk?

AspectRefund CoordinatorAccounts Payable Clerk
Primary RoleManages customer refunds, processes refund requests, and ensures customer satisfaction.Processes vendor invoices, manages payments, and maintains financial records.
Required CredentialsTypically high school diploma; customer service or finance experience helpful.High school diploma; basic accounting or finance knowledge often preferred.
Work EnvironmentCustomer service, finance, or accounting departments within various industries.Finance or accounting departments, often in corporate or retail settings.
Common UsageUsed in retail, e-commerce, and service industries to handle refunds.Used across industries for managing payables and vendor payments.

The Refund Coordinator focuses on processing customer refunds and ensuring satisfaction, while the Accounts Payable Clerk handles vendor payments and financial record-keeping. Both roles require basic financial knowledge but serve different functions within an organization.

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Refund Coordinator jobs near you
Resolution Coordinator

Resolution Coordinator

University Health

San Antonio, TX • On-site

$19.55 - $29.75/hr

Full-time

Posted yesterday

University Of Nevada (Reno) rating

8.4

Company rating: 8.4 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

75th of 535 rated colleges and universities

Job description

POSITION SUMMARY/RESPONSIBILITIES
The Resolution Coordinator will conduct operational role-based training for all new hires within PBS. This position will assist the Executive Director and Assistant Directors to provide support within several functional working teams; billing, collections, customer service, cash posting and refunds. The Resolution Coordinator will develop, reviews and maintain all standard operating procedures used within PBS
EDUCATION/EXPERIENCE
1. Minimum of 3-5 years in a hospital or physician billing office and/or patient access
2. High school diploma or equivalent is required
3. Knowledge of medical terminology and billing/collection practice
4. Ability to read and interpret insurance explanation of benefits (EOBs)
5. Knowledge of payer edits, rejections, rules, and how to appropriately respond to each
6. Accuracy in identifying the cause of rejections/denials and selecting the most appropriate method for resolution
7. Demonstrated proficiency with timely and successful appeals to insurance companies
8. Ability to create professional correspondence to insurance companies and patients

What University Of Nevada (Reno) employees say

Pay

Hours and flexibility

Workplace

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