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Refund Coordinator Jobs (NOW HIRING)

King's Seafood Company

Sales and Event Manager

Costa Mesa, CA · On-site

$66K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage all deposits and refunds * Coordination of any table decorations * Participate in a weekly meeting with the Sales Manager, Executive Chef and GM that validates preparedness for upcoming events ...

La Montañita Food Co-op

Front End Coordinator

Santa Fe, NM · On-site

$18.19 - $20/hr

This position will be responsible for handling returns, refunds, paid-outs and ensuring team members are adhering to procedures and guidelines related to the cash handling. The Front End Coordinator ...

Lifelong

Insurance Coordinator

Seattle, WA · On-site

$22.08 - $33.77/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Insurance Coordinator Georgetown Yards - 15 - Seattle, WA 98134 Overview Salary Range $22.08 - $33 ... Process voids, refunds, and premium adjustments accurately and timely. * Maintain logs and reports ...

Lifelong AIDS Alliance

Insurance Coordinator

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Process voids, refunds, and premium adjustments accurately and timely. * Maintain logs and reports ... Application Coordination * Support incoming insurance applications and mail logistics. * Create and ...

LIFELONG AIDS ALLIANCE

Insurance Coordinator

Seattle, WA · On-site

$22.08 - $33.77/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Process voids, refunds, and premium adjustments accurately and timely. * Maintain logs and reports ... Application Coordination * Support incoming insurance applications and mail logistics. * Create and ...

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Refund Coordinator information

What are the key skills and qualifications needed to thrive as a refund coordinator, and why are they important?

To thrive as a Refund Coordinator, you need strong attention to detail, organizational skills, and a background in accounting or finance, often supported by a relevant degree or experience in billing. Familiarity with financial software, customer management systems, and spreadsheet applications like Excel is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are essential soft skills for effectively resolving refund issues. These competencies ensure accurate processing, timely resolutions, and positive client experiences, which are vital for maintaining trust and compliance.

What is a refund coordinator?

Refund Coordinators are professionals responsible for managing and processing refund requests within an organization, often in industries like healthcare, retail, or finance. Their duties include reviewing refund claims, verifying transaction details, communicating with customers or clients, and ensuring that refunds are issued accurately and in a timely manner. They may also resolve discrepancies, maintain records, and work closely with other departments to improve refund processes. Strong organizational skills and attention to detail are essential for this role.

What are some common challenges faced by refund coordinators, and how can they be addressed?

Refund Coordinators often encounter challenges such as managing high volumes of refund requests, ensuring accuracy in processing, and communicating effectively with customers and other departments. To address these, strong organizational skills, attention to detail, and proficiency with financial software are essential. Building collaborative relationships with billing, customer service, and finance teams can streamline processes and help resolve issues quickly. Regular training and staying updated on company policies also contribute to more efficient and accurate refund handling.

What is the difference between Refund Coordinator vs Accounts Payable Clerk?

AspectRefund CoordinatorAccounts Payable Clerk
Primary RoleManages customer refunds, processes refund requests, and ensures customer satisfaction.Processes vendor invoices, manages payments, and maintains financial records.
Required CredentialsTypically high school diploma; customer service or finance experience helpful.High school diploma; basic accounting or finance knowledge often preferred.
Work EnvironmentCustomer service, finance, or accounting departments within various industries.Finance or accounting departments, often in corporate or retail settings.
Common UsageUsed in retail, e-commerce, and service industries to handle refunds.Used across industries for managing payables and vendor payments.

The Refund Coordinator focuses on processing customer refunds and ensuring satisfaction, while the Accounts Payable Clerk handles vendor payments and financial record-keeping. Both roles require basic financial knowledge but serve different functions within an organization.

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Refund Coordinator jobs near you
Infographic showing various Refund Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Student Accounts Coordinator

St. Ambrose University

Davenport, IA

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

St. Ambrose University rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

229th of 618 rated colleges and universities

Job description

Student Accounts Coordinator

St. Ambrose University is seeking a Student Accounts Coordinator to support the full lifecycle of student financial transactions while providing outstanding service to students, families, faculty, and staff.

In this vital role, you will help ensure the accuracy and integrity of student account records, process payments and refunds, reconcile financial transactions, coordinate collections activities, and serve as a key resource for student account questions. You will also provide backup support for Student Financial Services operations and assist with workflow coordination within the department.

Key Responsibilities

  • Assist students, parents, faculty, and staff with questions regarding student accounts, billing, payment options, and account services.
  • Process accounts receivable transactions and ensure accurate posting of payments.
  • Prepare account statements, student refunds, student payroll transactions, and related financial records.
  • Research and resolve student account issues in collaboration with campus departments.
  • Serve as a backup for Student Financial Services phone, email, and walk-in inquiries.
  • Verify, post, reconcile, and maintain student account data in University systems.
  • Conduct collection activities in accordance with University policies and regulations.
  • Audit invoices, investigate discrepancies, and prepare reports as needed.
  • Invoice third-party sponsors, employers, and agencies for student-related charges.
  • Maintain compliance with FERPA and applicable federal, state, and University regulations.
  • Support departmental workflow coordination and process monitoring.

Qualifications

Required

  • Associate's degree with 12-15 credit hours of accounting coursework.
  • Knowledge of accounts receivable, cash handling, account reconciliation, and accounting principles.
  • Strong customer service, communication, and organizational skills.
  • Excellent attention to detail and accuracy.
  • Proficiency with Microsoft Office and financial software systems.

Preferred

  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
  • Experience working with student information systems or higher education financial operations.

Benefits

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package, including medical, dental, vision, and retirement plans.
  • Generous paid time off and holidays.
  • Tuition Remission.
  • Professional development opportunities.
  • Supportive and collaborative work environment.
  • Access to campus amenities, cultural events, and recreational facilities.

St. Ambrose University and its affiliate campuses are an inclusive, Catholic and diocesan community of learners empowering all members of that community to act courageously, to seek wisdom through faith and reason, to work for justice and mercy, and to lead lives of service. St. Ambrose is an equal opportunity employer.


How to Apply

Interested candidates should submit your resume, cover letter, and contact information for three professional references through our online application portal at https://stambroseuniv.applicantlist.com. Applications will be reviewed on a rolling basis until the position is filled. #HEJ

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