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Refund Coordinator Jobs (NOW HIRING)

Complete Staffing Solutions

Refund Coordinator

Dallas, TX · On-site +1

$20/hr

CX, Sales, or Refund Resolution background required * CRM experience required; Salesforce experience strongly preferred * Proficiency with video conferencing tools (Zoom, Google Meet, etc.) and basic ...

Physicians East

Refund Analyst

Greenville, NC · On-site

Refund Analyst FLSA: Non-Exempt About us Physicians East, P.A.is a team of skilled healthcare ... Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier ...

Physicians East

Refund Analyst

Greenville, NC · On-site

Refund Analyst FLSA: Non-Exempt About us Physicians East, P.A.is a team of skilled healthcare ... Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier ...

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Refund Coordinator information

What are the key skills and qualifications needed to thrive as a Refund Coordinator, and why are they important?

To thrive as a Refund Coordinator, you need strong attention to detail, organizational skills, and a background in accounting or finance, often supported by a relevant degree or experience in billing. Familiarity with financial software, customer management systems, and spreadsheet applications like Excel is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are essential soft skills for effectively resolving refund issues. These competencies ensure accurate processing, timely resolutions, and positive client experiences, which are vital for maintaining trust and compliance.

What are Refund Coordinators?

Refund Coordinators are professionals responsible for managing and processing refund requests within an organization, often in industries like healthcare, retail, or finance. Their duties include reviewing refund claims, verifying transaction details, communicating with customers or clients, and ensuring that refunds are issued accurately and in a timely manner. They may also resolve discrepancies, maintain records, and work closely with other departments to improve refund processes. Strong organizational skills and attention to detail are essential for this role.

What are some common challenges faced by Refund Coordinators, and how can they be addressed?

Refund Coordinators often encounter challenges such as managing high volumes of refund requests, ensuring accuracy in processing, and communicating effectively with customers and other departments. To address these, strong organizational skills, attention to detail, and proficiency with financial software are essential. Building collaborative relationships with billing, customer service, and finance teams can streamline processes and help resolve issues quickly. Regular training and staying updated on company policies also contribute to more efficient and accurate refund handling.

What is the difference between Refund Coordinator vs Accounts Payable Clerk?

AspectRefund CoordinatorAccounts Payable Clerk
Primary RoleManages customer refunds, processes refund requests, and ensures customer satisfaction.Processes vendor invoices, manages payments, and maintains financial records.
Required CredentialsTypically high school diploma; customer service or finance experience helpful.High school diploma; basic accounting or finance knowledge often preferred.
Work EnvironmentCustomer service, finance, or accounting departments within various industries.Finance or accounting departments, often in corporate or retail settings.
Common UsageUsed in retail, e-commerce, and service industries to handle refunds.Used across industries for managing payables and vendor payments.

The Refund Coordinator focuses on processing customer refunds and ensuring satisfaction, while the Accounts Payable Clerk handles vendor payments and financial record-keeping. Both roles require basic financial knowledge but serve different functions within an organization.

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Refund Coordinator jobs near you
Infographic showing various Refund Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.
Refund Coordinator

Refund Coordinator

Complete Staffing Solutions

Dallas, TX • On-site, Remote

$20/hr

Full-time

Posted 22 days ago

Job description

Dallas, TX
Mon-Fri 9AM-6PM (PST)
$20/hr
Qualifications:

  • Wellness or related field experience and/or basic knowledge preferred
  • CX, Sales, or Refund Resolution background required
  • CRM experience required; Salesforce experience strongly preferred
  • Proficiency with video conferencing tools (Zoom, Google Meet, etc.) and basic documentation/tracking systems
  • Well spoken and articulate
  • Professional on the phone; the role requires phone calls with customers
  • Personal commitment to health and wellness
  • Flexible availability across standard business hours in multiple time zones
  • Available for a minimum of 30 hours of calls per week
  • Reliable internet connection and quiet workspace for remote work
  • Understands/can function remotely with Zoom/Google Meet
  • Salesforce experience

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About Complete Staffing Solutions

Sourced by ZipRecruiter

Complete Staffing Solutions, Inc., based in Marlborough, MA, US, is an industry expert in the provision of staffing and recruitment services. With years of experience, the company has built a comprehensive network that allows it to offer solutions to different sectors, including healthcare, information technology (IT), finance, and administration, among others. The official website is completestaffingsolutions.com. Founded by a team that understands the importance of human capital in every organization, the company mainly focuses on meeting its client's specific staffing needs, regardless of the size or industry. The company's mission revolves around connecting businesses with skilled professionals globally, striving for excellence, and maintaining a superior level of customer service.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Marlborough, MA, US

Year founded

2002

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