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Refund Coordinator Jobs (NOW HIRING)

Radiology Partners

Lead Refunds Specialist

Austin, TX · On-site

Lead daily payment posting and refund operations by coordinating workloads, supporting teammates, and ensuring timely, accurate processing of payments and refunds Post electronic and manual payments ...

Physicians East

Refund Analyst

Greenville, NC · On-site

Refund Analyst FLSA: Non-Exempt About us Physicians East, P.A.is a team of skilled healthcare ... Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier ...

University Health

Resolution Coordinator

San Antonio, TX · On-site

$19.55 - $29.75/hr

... refunds. The Resolution Coordinator will develop, reviews and maintain all standard operating ... procedures used within PBS. EDUCATION/EXPERIENCE 1. Minimum of 3-5 years in a hospital or physician ...

University Health

Resolution Coordinator

San Antonio, TX · On-site

$19.55 - $29.75/hr

... refunds. The Resolution Coordinator will develop, reviews and maintain all standard operating ... procedures used within PBS. EDUCATION/EXPERIENCE 1. Minimum of 3-5 years in a hospital or physician ...

University Health

Resolution Coordinator

San Antonio, TX · On-site

$19.55 - $29.75/hr

... refunds. The Resolution Coordinator will develop, reviews and maintain all standard operating ... procedures used within PBS EDUCATION/EXPERIENCE 1. Minimum of 3-5 years in a hospital or physician ...

University Health

Resolution Coordinator

San Antonio, TX

$19.55 - $29.75/hr

... refunds. The Resolution Coordinator will develop, reviews and maintain all standard operating ... procedures used within PBS EDUCATION/EXPERIENCE 1. Minimum of 3-5 years in a hospital or physician ...

University Health

Resolution Coordinator

San Antonio, TX

$19.55 - $29.75/hr

... refunds. The Resolution Coordinator will develop, reviews and maintain all standard operating ... procedures used within PBS. EDUCATION/EXPERIENCE 1. Minimum of 3-5 years in a hospital or physician ...

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Refund Coordinator information

What are the key skills and qualifications needed to thrive as a Refund Coordinator, and why are they important?

To thrive as a Refund Coordinator, you need strong attention to detail, organizational skills, and a background in accounting or finance, often supported by a relevant degree or experience in billing. Familiarity with financial software, customer management systems, and spreadsheet applications like Excel is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are essential soft skills for effectively resolving refund issues. These competencies ensure accurate processing, timely resolutions, and positive client experiences, which are vital for maintaining trust and compliance.

What are Refund Coordinators?

Refund Coordinators are professionals responsible for managing and processing refund requests within an organization, often in industries like healthcare, retail, or finance. Their duties include reviewing refund claims, verifying transaction details, communicating with customers or clients, and ensuring that refunds are issued accurately and in a timely manner. They may also resolve discrepancies, maintain records, and work closely with other departments to improve refund processes. Strong organizational skills and attention to detail are essential for this role.

What are some common challenges faced by Refund Coordinators, and how can they be addressed?

Refund Coordinators often encounter challenges such as managing high volumes of refund requests, ensuring accuracy in processing, and communicating effectively with customers and other departments. To address these, strong organizational skills, attention to detail, and proficiency with financial software are essential. Building collaborative relationships with billing, customer service, and finance teams can streamline processes and help resolve issues quickly. Regular training and staying updated on company policies also contribute to more efficient and accurate refund handling.

What is the difference between Refund Coordinator vs Accounts Payable Clerk?

AspectRefund CoordinatorAccounts Payable Clerk
Primary RoleManages customer refunds, processes refund requests, and ensures customer satisfaction.Processes vendor invoices, manages payments, and maintains financial records.
Required CredentialsTypically high school diploma; customer service or finance experience helpful.High school diploma; basic accounting or finance knowledge often preferred.
Work EnvironmentCustomer service, finance, or accounting departments within various industries.Finance or accounting departments, often in corporate or retail settings.
Common UsageUsed in retail, e-commerce, and service industries to handle refunds.Used across industries for managing payables and vendor payments.

The Refund Coordinator focuses on processing customer refunds and ensuring satisfaction, while the Accounts Payable Clerk handles vendor payments and financial record-keeping. Both roles require basic financial knowledge but serve different functions within an organization.

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Refund Coordinator jobs near you
Infographic showing various Refund Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Refund Coordinator - Patient Financial Services - Full-time

Door County Medical Center

Sturgeon Bay, WI • On-site

Full-time

Posted 12 days ago

Door County Medical Center rating

6.6

Company rating: 6.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

678th of 1,054 rated hospitals

Job description

The Refund Coordinator researches credit balances to either refund insurance or patient. If appropriate apply to other transactions. Provides back-up for the cashiers.
Job Requirements
Education Required: High school diploma or equivalent (GED)
Related Years of Experience Required: Experience in an office healthcare setting preferred.
Credential/Licensure Required: None.
Shift: Working 40 hours a week, Monday - Friday.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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