ZipRecruiter

Log In

1

Refund Jobs (NOW HIRING)

Altru Health System

Refund Specialist

Grand Forks, ND · On-site +1

$17.07 - $25.60/hr

The Refund Specialist supports clinic and hospital Business Office staff by processing refunds and distributing insurance payments or adjustments. The Specialist manages accounts through the entire ...

Strsoh

Refund Specialist

Columbus, OH

$23.28 - $26.19/hr

STRS Ohio, STRS STRS Ohio is seeking a Refund Specialist to join the Finance/Employer Reporting team. Established in 1920 and serving Ohio's educators, STRS Ohio is one of the nation's largest ...

JMT Staffing Solutions

Be Seen First

Refund Specialist

Bedford, MA · On-site

$19/hr

Our client, a Bedford, MA based organization in the healthcare industry is looking for a temporary Refund Specialist for the next 6-9 months to help them through a staffing transition. The ideal ...

US Acute Care Solutions, LLC.

Refund Specialist

Canton, OH · On-site

$16.33 - $30.21/hr

The Refund Specialist researches patient accounts on all requested refunds to determine if applied payment should be refunded. The Refund Specialist reviews the explanation of benefits and contacts ...

Medix

Refund Specialist

Aliso Viejo, CA · On-site

$25/hr

Job Summary We are seeking a diligent Refund Specialist for our client. The role involves accurately appealing and responding to payor refund requests, reviewing EOBs, ensuring correct application of ...

Altru Health System

Refund Specialist

Grand Forks, ND · On-site

$17.07 - $25.60/hr

The Refund Specialist supports clinic and hospital Business Office staff by processing refunds and distributing insurance payments or adjustments. The Specialist manages accounts through the entire ...

CommonSpirit Health

Meets productivity standards for processing refunds in an effort to achieve account resolution. * Maintains and facilitates communication within the business and clinical divisions. * Responds ...

next page

Showing results 1-20

All JobsRefund Jobs

Refund information

See salary details

$15

$24

$36

How much do refund jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for refund in the United States is $24.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $30.29 per hour, depending on experience, location, and employer.

What is the difference between Refund vs Reimbursement?

AspectRefundReimbursement
DefinitionMoney returned to a customer or client due to a product or service issue.Repayment of expenses incurred by an employee or individual, often by an employer or organization.
Common UsageCustomer service, retail, online salesBusiness expenses, travel, employee reimbursements
Required CredentialsNone specific, but customer service skills helpfulReceipts, expense reports, approval processes
Work EnvironmentRetail stores, customer service centers, online platformsOffice settings, business trips, expense management departments

In summary, a Refund involves returning money to a customer due to a product or service issue, while Reimbursement pertains to repaying expenses incurred by employees or individuals. Both processes involve financial transactions but serve different purposes within business operations.

What are some common challenges faced by professionals working in refund processing, and how can they be managed?

Professionals in refund processing often encounter challenges such as handling high volumes of requests, resolving discrepancies between customer claims and transaction records, and maintaining accuracy under time constraints. Effective communication with both customers and internal teams is crucial for clarifying issues and ensuring timely resolutions. Staying organized, utilizing automated systems, and regularly updating knowledge of company policies can help manage these challenges and maintain a smooth workflow.

What are refund specialists?

Refund specialists are professionals responsible for processing and managing refunds for customers or clients within an organization. They review refund requests, verify documentation, and ensure that refunds comply with company policies and legal requirements. Their role often involves communicating with customers to resolve disputes or clarify refund issues, as well as working with other departments to ensure timely and accurate refund transactions.

What are the key skills and qualifications needed to thrive as a Refund Specialist, and why are they important?

To thrive as a Refund Specialist, you need strong attention to detail, knowledge of accounting or finance principles, and experience with customer service, often supported by a relevant associate’s or bachelor’s degree. Familiarity with payment processing systems, ERP software, and CRM platforms is typically required. Excellent problem-solving abilities, patience, and effective communication skills help in resolving disputes and maintaining customer satisfaction. These skills ensure accurate and timely refunds, uphold company policies, and enhance customer trust in the organization.
What are the most commonly searched types of Refund jobs? The most popular types of Refund jobs are:
What states have the most Refund jobs? States with the most job openings for Refund jobs include:
Refund jobs near you
Refund Specialist

Refund Specialist

ENT and Allergy Associates LLP

Tarrytown, NY

$21/hr

Other

Posted 19 days ago

ENT and Allergy Associates rating

6.3

Company rating: 6.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

663rd of 870 rated healthcare providers

Job description

Job Description:

ENT and Allergy Associates, LLP and Quality Medical Management Services USA, LLC is seeking a self-motivated, people-friendly full time Refund Specialist for our Corporate office location.

Hourly: $20 - $21/hr

Essential responsibilities Include but are not limited to the following:

  • Prepares patient refunds received by Tasks from BOS team, Payment Posting team, Management and Front End forward to Department Director for approval
  • Processes refunds through Refund Manager
  • Process all patient credit card refunds through Phreesia
  • Works patient credit reports received by Department Manager monthly for investigation and resolution
  • Maintaining and updating the refund spreadsheet for other department review
  • Forward patient refund checks for all signatures from the EEO, CFO, or COO. (2 signatures for checks over $2500)
  • Mailing out all approved and signed refund checks, double check that every check is signed
  • Scan and file mailed refunds in ICS
  • Process credit card terminal payments
  • Check the AR fax server for credit card payments and post accordingly, give any wit $0 payments to assistant manager
  • Covering areas where a refund specialist may be absent including Insurance Refunds (cross training)
  • Suggest improvement in processes when applicable
  • Must be very detail oriented and able to multi-task

Personal Attributes

  • Must have the ability to maintain confidential information
  • Must have the ability to multitask
  • Detail orientated

Qualifications

  • Previous experience in a medical industry is preferred
  • Knowledge of phressia is a plus
  • Knowledge of medical terminology

ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What ENT and Allergy Associates employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply