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Refund Jobs (NOW HIRING)

UHS

Refund Specialist

Wayne, PA · On-site +1

The Refund Specialist responsible for the accurate and timely resolution of the Practice Management System (PMS) self-pay and insurance credits. Job Duties & Responsibilities: * Thoroughly researches ...

UHS

Refund Specialist

PA · On-site

The Refund Specialist responsible for the accurate and timely resolution of the Practice Management System (PMS) self-pay and insurance credits. Job Duties & Responsibilities: * Thoroughly researches ...

UHS

Refund Specialist

Wayne, PA · On-site +1

The Refund Specialist responsible for the accurate and timely resolution of the Practice Management System (PMS) self-pay and insurance credits. Job Duties & Responsibilities: * Thoroughly researches ...

Universal Health Services

PA · On-site

The Refund Specialist responsible for the accurate and timely resolution of the Practice Management System (PMS) self-pay and insurance credits. Job Duties & Responsibilities: * Thoroughly researches ...

ENT and Allergy Associates

Refund Specialist

Tarrytown, NY · On-site

$20 - $21/hr

Refund Specialist ENT and Allergy Associates, LLP and Hümi is seeking a self-motivated, people-friendly full time Refund Specialist for our Corporate office location. Hourly: $20 - $21/hr Essential ...

PeaceHealth Career Site

Refund Specialist

Vancouver, WA · On-site +1

Description Refund Specialist - HB/PB Cash Postings & Credits | PeaceHealth Part-Time | 0.50 FTE | Day Shift Remote in Washington, Oregon, or Alaska Must reside and work in WA, OR, or AK and live ...

FFAM Stafing

Refund Specialist

Greenville, NC · On-site

Review credits to determine if a refund is due to insurance. * Review credits to determine if a refund is due to the patient. * Understand how to read an Explanation of Benefits (EOB). * Understand ...

Universal Health Services

Refund Specialist

Refund Specialist Remote opportunity. This role requires a 3 month training period in the King of Prussia, PA headquarters. Independence Physician Management (IPM), a subsidiary of UHS, was formed in ...

FFAM 360 Staffing

Refund Specialist

Greenville, NC · On-site

Review credits to determine if a refund is due to insurance. * Review credits to determine if a refund is due to the patient. * Understand how to read an Explanation of Benefits (EOB). * Understand ...

Allergy Partners

RCM Refund Specialist

Asheville, NC · On-site +1

Processing of patient and insurance refunds. Responsibilities include, but are not limited to, the following: * Review credits and research patient accounts for both Patient and Insurance. Determine ...

Universal Health Services

Refund Specialist

Wayne, PA · On-site

The Refund Specialist responsible for the accurate and timely resolution of the Practice Management System (PMS) self-pay and insurance credits. Job Duties & Responsibilities: * Thoroughly researches ...

PeaceHealth

Refund Specialist

Vancouver, WA · On-site +1

$19.62 - $29.44/hr

Description Refund Specialist - HB/PB Cash Postings & Credits | PeaceHealth Part-Time | 0.50 FTE | Day Shift Remote in Washington, Oregon, or Alaska Must reside and work in WA, OR, or AK and live ...

PeaceHealth

Refund Specialist

Vancouver, WA · On-site

$19.62 - $29.44/hr

Refund Specialist - HB/PB Cash Postings & Credits | PeaceHealth Part-Time | 0.50 FTE | Day Shift Remote in Washington, Oregon, or Alaska Must reside and work in WA, OR, or AK and live within a one ...

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Refund information

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How much do refund jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for refund in the United States is $24.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $30.29 per hour, depending on experience, location, and employer.

What is a refund specialist?

Refund specialists are professionals responsible for processing and managing refunds for customers or clients within an organization. They review refund requests, verify documentation, and ensure that refunds comply with company policies and legal requirements. Their role often involves communicating with customers to resolve disputes or clarify refund issues, as well as working with other departments to ensure timely and accurate refund transactions.

What are the key skills and qualifications needed to thrive as a refund specialist?

To thrive as a Refund Specialist, you need strong attention to detail, knowledge of accounting or finance principles, and experience with customer service, often supported by a relevant associate’s or bachelor’s degree. Familiarity with payment processing systems, ERP software, and CRM platforms is typically required. Excellent problem-solving abilities, patience, and effective communication skills help in resolving disputes and maintaining customer satisfaction. These skills ensure accurate and timely refunds, uphold company policies, and enhance customer trust in the organization.

What are some common challenges faced by professionals working in refund processing, and how can they be managed?

Professionals in refund processing often encounter challenges such as handling high volumes of requests, resolving discrepancies between customer claims and transaction records, and maintaining accuracy under time constraints. Effective communication with both customers and internal teams is crucial for clarifying issues and ensuring timely resolutions. Staying organized, utilizing automated systems, and regularly updating knowledge of company policies can help manage these challenges and maintain a smooth workflow.

What is the difference between Refund vs Reimbursement?

AspectRefundReimbursement
DefinitionMoney returned to a customer or client due to a product or service issue.Repayment of expenses incurred by an employee or individual, often by an employer or organization.
Common UsageCustomer service, retail, online salesBusiness expenses, travel, employee reimbursements
Required CredentialsNone specific, but customer service skills helpfulReceipts, expense reports, approval processes
Work EnvironmentRetail stores, customer service centers, online platformsOffice settings, business trips, expense management departments

In summary, a Refund involves returning money to a customer due to a product or service issue, while Reimbursement pertains to repaying expenses incurred by employees or individuals. Both processes involve financial transactions but serve different purposes within business operations.

What are the most commonly searched types of Refund jobs?

The most popular types of Refund jobs are:

What states have the most Refund jobs?

States with the most job openings for Refund jobs include:

Refund jobs near you
Infographic showing various Refund job openings in the United States as of August 2026, with employment types broken down into 66% Full Time, and 34% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,041 per year, or $24.1 per hour.

REFUND SPECIALIST

Mt. Washington Pediatric Hospital

Baltimore, MD • On-site

Full-time

Re-posted 25 days ago

Mt. Washington Pediatric Hospital rating

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

195th of 1,064 rated hospitals

Job description

REFUND SPECIALIST

JOB SUMMARY

  • General Summary: Responsible for the identifying and processing of all insurance and patient credit balances for resolution. Refunds will be appropriately investigated and processed following proper accounting methods and established procedures. The Refund Specialist will interact with physicians, administration, clinical, accounting and staff personnel to resolve credit balance issues.

    Principal Duties and Responsibilities:

    • Procedural Knowledge
    • Responsible for the resolution of credit balances for insurance and patient balances
    • Initiate refunds, offsets, and adjustments
    • Exchanges information with individuals outside the assigned department or institution
    • Ability to analyze, research and answers refund questions.
    • Responsible for the reconciliation of refunds to the Expanse billing system
    • Interacts closely with the Patient Accounting staff when refund/balance problems occur.
    • Maintain supporting chronological notes that detail action taken to resolve outstanding account balances
    • Follow liability policies and established workflows
    • Assists with payment posting and month-end closing.

    POSITION REQUIREMENTS

    Educational Requirements

    High School Diploma or GED

    Licensure, Certification and Registration

    NA

    Work Orientation and Experience

    3 years prior experience in hospital collections. Strong payer knowledge base. Extremely accurate with figures and data entry.

    Knowledge, Skills and Abilities

    Strong analytical skill a must.

    Must be able to work unsupervised.

    Must be able to work with a calculator, PC and Excel, Outlook and Word

    Ability to multitask and remain focused in a fast paced environment

    All other duties as assigned or requested

    Other Requirements Specific to Assigned Area

    REPORTING RELATIONSHIPS

    Supervision Received

    Patient Accounting Manager. Patient Accounting Director.

    Supervision Exercised

    NA

    INTERPERSONAL RELATIONSHIPS

    Communicates daily in person or by telephone with hospital staff and insurance companies. Must also be able to

    handle sensitive situations in a professional manner.

    TOOLS/EQUIPMENT USED

    Calculator, Facsimile machine, PC, Telephone, Internet, Copy machine, Printer.

    PHYSICAL ENVIRONMENT/WORKING CONDITIONS

    Typical health care environment, stress due to multiple demands, shifting priorities and tight timeframes. Little or no risk of exposure to body fluids, infectious waste or blood borne disease.

    This job description identifies the general nature and level of work to be performed. It is not to be considered an exhaustive list of responsibilities, duties or skills required of an incumbent.

Revised 3/3/20

What Mt. Washington Pediatric Hospital employees say

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