Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Refund Specialist
$16.33 - $30.21/hr
The Refund Specialist researches patient accounts on all requested refunds to determine if applied payment should be refunded. The Refund Specialist reviews the explanation of benefits and contacts ...
Refund Specialist
$16.33 - $30.21/hr
The Refund Specialist researches patient accounts on all requested refunds to determine if applied payment should be refunded. The Refund Specialist reviews the explanation of benefits and contacts ...
Refund Specialist
Columbus, OH · On-site
$23.28 - $26.19/hr
STRS Ohio, STRS STRS Ohio is seeking a Refund Specialist to join the Finance/Employer Reporting team. Established in 1920 and serving Ohio's educators, STRS Ohio is one of the nation's largest ...
Refund Specialist
Columbus, OH · On-site
$23.28 - $26.19/hr
STRS Ohio, STRS STRS Ohio is seeking a Refund Specialist to join the Finance/Employer Reporting team. Established in 1920 and serving Ohio's educators, STRS Ohio is one of the nation's largest ...
Refund Specialist
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Refund Specialist
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Refund Specialist
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Refund Specialist
Atlanta, GA · On-site
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Responsibilities Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates ...
Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates based on current ...
Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates based on current ...
The Hospital Insurance Refund Specialist is responsible for reviewing, validating, and processing insurance overpayments and refund requests in accordance with payer guidelines, regulatory ...
The Hospital Insurance Refund Specialist is responsible for reviewing, validating, and processing insurance overpayments and refund requests in accordance with payer guidelines, regulatory ...
Refund Specialist I - RCM
$16.49 - $26.39/hr
Overview The Refund Specialist I - RCM is responsible for processing and resolving refund-related activities accurately and efficiently. This role supports revenue cycle operations by working ...
Refund Specialist I - RCM
$16.49 - $26.39/hr
Overview The Refund Specialist I - RCM is responsible for processing and resolving refund-related activities accurately and efficiently. This role supports revenue cycle operations by working ...
Refund Specialist I - RCM
Dallas, TX · On-site
$16.49 - $26.39/hr
Overview The Refund Specialist I - RCM is responsible for processing and resolving refund-related activities accurately and efficiently. This role supports revenue cycle operations by working ...
Refund Specialist I - RCM
Dallas, TX · On-site
$16.49 - $26.39/hr
Overview The Refund Specialist I - RCM is responsible for processing and resolving refund-related activities accurately and efficiently. This role supports revenue cycle operations by working ...
The Hospital Insurance Refund Specialist is responsible for reviewing, validating, and processing insurance overpayments and refund requests in accordance with payer guidelines, regulatory ...
The Hospital Insurance Refund Specialist is responsible for reviewing, validating, and processing insurance overpayments and refund requests in accordance with payer guidelines, regulatory ...
Credit Refund Specialist - Remote - 139701
$29.27 - $36.39/hr
The Credit Refund Specialist is responsible for researching, validating, and resolving hospital credit balance accounts, insurance refund requests, overpayments, payer recoupments, and related ...
Credit Refund Specialist - Remote - 139701
$29.27 - $36.39/hr
The Credit Refund Specialist is responsible for researching, validating, and resolving hospital credit balance accounts, insurance refund requests, overpayments, payer recoupments, and related ...
The Hospital Insurance Refund Specialist is responsible for reviewing, validating, and processing insurance overpayments and refund requests in accordance with payer guidelines, regulatory ...
The Hospital Insurance Refund Specialist is responsible for reviewing, validating, and processing insurance overpayments and refund requests in accordance with payer guidelines, regulatory ...
Refund Specialist I - On Site
$16.49 - $26.39/hr
Overview The Refund Specialist I - RCM is responsible for processing and resolving refund-related activities accurately and efficiently. This role supports revenue cycle operations by working ...
Refund Specialist I - On Site
$16.49 - $26.39/hr
Overview The Refund Specialist I - RCM is responsible for processing and resolving refund-related activities accurately and efficiently. This role supports revenue cycle operations by working ...
AR Refund Specialist 2
$18 - $20/hr
The Refund Specialist-Insurance is responsible for reviewing accounts, identifying insurance overpayments and credit balances. Evaluates and verifies refunds are issued in accordance with current ...
AR Refund Specialist 2
$18 - $20/hr
The Refund Specialist-Insurance is responsible for reviewing accounts, identifying insurance overpayments and credit balances. Evaluates and verifies refunds are issued in accordance with current ...
Refunds Specialist
Charlotte, NC · On-site
$21 - $28/hr
Review patient accounts to identify overpayments and determine appropriate refund actions * Process refunds to patients and insurance carriers accurately and in accordance with established guidelines
Refunds Specialist
Charlotte, NC · On-site
$21 - $28/hr
Review patient accounts to identify overpayments and determine appropriate refund actions * Process refunds to patients and insurance carriers accurately and in accordance with established guidelines
Refund Specialist I - On Site
$16.49 - $26.39/hr
Overview The Refund Specialist I - RCM is responsible for processing and resolving refund-related activities accurately and efficiently. This role supports revenue cycle operations by working ...
Refund Specialist I - On Site
$16.49 - $26.39/hr
Overview The Refund Specialist I - RCM is responsible for processing and resolving refund-related activities accurately and efficiently. This role supports revenue cycle operations by working ...
Refund Representative - Santa Ana, CA ONSITE
Anaheim, CA · On-site
$23.25 - $37.70/hr
SUMMARY Under direct supervision, is responsible for refund/credit balance research. REQUIREMENTS RESPONSIBILITIES AND DUTIES: • Maintains established policies and procedures, objectives, quality ...
Quick apply
Refund Representative - Santa Ana, CA ONSITE
Anaheim, CA · On-site
$23.25 - $37.70/hr
SUMMARY Under direct supervision, is responsible for refund/credit balance research. REQUIREMENTS RESPONSIBILITIES AND DUTIES: • Maintains established policies and procedures, objectives, quality ...
Summary Under direct supervision, is responsible for refund/credit balance research. Responsibilities and Duties: • Maintains established policies and procedures, objectives, quality assurance ...
Summary Under direct supervision, is responsible for refund/credit balance research. Responsibilities and Duties: • Maintains established policies and procedures, objectives, quality assurance ...
Refunds Specialist
Charlotte, NC · On-site
$21 - $28/hr
Review patient accounts to identify overpayments and determine appropriate refund actions * Process refunds to patients and insurance carriers accurately and in accordance with established guidelines
Quick apply
Refunds Specialist
Charlotte, NC · On-site
$21 - $28/hr
Review patient accounts to identify overpayments and determine appropriate refund actions * Process refunds to patients and insurance carriers accurately and in accordance with established guidelines
Refund information
See salary details
$15.63 - $17.55
15% of jobs
$18.65 is the 25th percentile. Wages below this are outliers.
$17.55 - $19.47
18% of jobs
The median wage is $20.91 / hr.
$19.47 - $21.39
23% of jobs
$21.39 - $23.32
13% of jobs
$23.32 - $25.24
3% of jobs
$25.24 - $27.16
3% of jobs
$27.28 is the 75th percentile. Wages above this are outliers.
$27.16 - $29.09
4% of jobs
$29.09 - $31.01
2% of jobs
$31.01 - $32.93
3% of jobs
$32.93 - $34.86
13% of jobs
$34.86 - $36.78
3% of jobs
$15
$24
$36
How much do refund jobs pay per hour?
As of Jun 10, 2026, the average hourly pay for refund in the United States is $24.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $30.29 per hour, depending on experience, location, and employer.
What is the difference between Refund vs Reimbursement?
| Aspect | Refund | Reimbursement |
|---|---|---|
| Definition | Money returned to a customer or client due to a product or service issue. | Repayment of expenses incurred by an employee or individual, often by an employer or organization. |
| Common Usage | Customer service, retail, online sales | Business expenses, travel, employee reimbursements |
| Required Credentials | None specific, but customer service skills helpful | Receipts, expense reports, approval processes |
| Work Environment | Retail stores, customer service centers, online platforms | Office settings, business trips, expense management departments |
In summary, a Refund involves returning money to a customer due to a product or service issue, while Reimbursement pertains to repaying expenses incurred by employees or individuals. Both processes involve financial transactions but serve different purposes within business operations.
What are some common challenges faced by professionals working in refund processing, and how can they be managed?
Professionals in refund processing often encounter challenges such as handling high volumes of requests, resolving discrepancies between customer claims and transaction records, and maintaining accuracy under time constraints. Effective communication with both customers and internal teams is crucial for clarifying issues and ensuring timely resolutions. Staying organized, utilizing automated systems, and regularly updating knowledge of company policies can help manage these challenges and maintain a smooth workflow.
What are refund specialists?
Refund specialists are professionals responsible for processing and managing refunds for customers or clients within an organization. They review refund requests, verify documentation, and ensure that refunds comply with company policies and legal requirements. Their role often involves communicating with customers to resolve disputes or clarify refund issues, as well as working with other departments to ensure timely and accurate refund transactions.
What are the key skills and qualifications needed to thrive as a Refund Specialist, and why are they important?
To thrive as a Refund Specialist, you need strong attention to detail, knowledge of accounting or finance principles, and experience with customer service, often supported by a relevant associate’s or bachelor’s degree. Familiarity with payment processing systems, ERP software, and CRM platforms is typically required. Excellent problem-solving abilities, patience, and effective communication skills help in resolving disputes and maintaining customer satisfaction. These skills ensure accurate and timely refunds, uphold company policies, and enhance customer trust in the organization.
What are the most commonly searched types of Refund jobs? The most popular types of Refund jobs are:
What states have the most Refund jobs? States with the most job openings for Refund jobs include:
Northside Hospital rating
7.3
Based on 429 frontline employees who took The Breakroom Quiz
295th of 870 rated healthcare providers
Job description
Overview
Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.
ResponsibilitiesProcesses payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates based on current client contracts and responds to payor requests in a timely manner. Utilizes knowledge of the revenue cycle and patient accounts to maximize productivity. Abides by and promotes HIPAA compliance at all times.
QualificationsREQUIRED:
1. 1 year insurance collections/ AR receivables experience or 2 years of customer service/ banking/ accounting experience 2. Good verbal and written communication skills. 3. Basic computer skills, including the Microsoft Office Suite 4. Basic reading, writing, and arithmetic skills.
PREFERRED:
5. Knowledge of healthcare receivables and collections, including denial and appeal processes. 6. Understanding of the healthcare revenue cycle 7. Coding knowledge or CPC certification 8. Knowledge and ability to use insurance company websites.
Work Hours:600am -245pmEmployment Type: FULL_TIMEWhat Northside Hospital employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Northside Hospital
Sourced by ZipRecruiter
* 288-bed hospital, offering a full range of services including comprehensive and interventional stroke care, preventative and corrective cardiac care, full-service orthopedic and spine treatment, an ER 24/7®, and general surgery * As one of the first hospitals in the area to achieve Atrial Fibrillation Certification (SCPC), our technologically advanced hospital allows our highly skilled physicians, nursing and caregivers to serve our growing community * Northside Hospital was the first nationally recognized Comprehensive Stroke Center in Pinellas County and nationally recognized for quality and safety by earning an 'A' rating from the Leapfrog Group
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US
Year founded
1970