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Refund Jobs in Tennessee (NOW HIRING)

DSV A/S

NTK Travel DCA

Clarksville, TN · On-site

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global ...

MedSrv

CBO Administrative Coordinator

Chattanooga, TN

$18/hr

This position serves as a central resource for mail processing, payment administration, claims support, refund coordination, and document management. The role is responsible for ensuring timely ...

New

OrthoTennessee

Overpayment Resolution Coordinator

Knoxville, TN · On-site

$17.25 - $22.25/hr

Prepare refund requests as assigned. * Collaborate with Front Desk staff to ensure accurate billing information and copay/coinsurance collection procedures. * Communicate refund needs to the Payment ...

INDEPENDENT BANK

Collection Clerk

Memphis, TN · On-site

$15 - $19.75/hr

The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for ...

Independent Bank

Collection Clerk

Memphis, TN · On-site

$15 - $19.75/hr

The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for ...

Independent Bank

Collection Clerk

Memphis, TN · On-site

$15 - $19.75/hr

The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for ...

Ourhrconnect

Technician, Accounting II-CGS

Nashville, TN · On-site

$40K - $53K/yr

Prepares various financial data associated with refunds, invoices, recoupments, adjustments, cash disbursements, deposits, check voids and reissues, disputes, correspondence, or other data in support ...

Ourhrconnect

Technician, Accounting II-CGS

Nashville, TN · On-site

$40K - $53K/yr

Prepares various financial data associated with refunds, invoices, recoupments, adjustments, cash disbursements, deposits, check voids and reissues, disputes, correspondence, or other data in support ...

rockler

Sales Associate

Brentwood, TN · On-site

$13.25 - $18/hr

Handles customer refunds and prepares necessary documentation in accordance with prescribed procedures. * Refers customers to other sources if we do not have the specific item with the intent of ...

rockler

Sales Associate

Brentwood, TN · On-site

$13.25 - $18/hr

Handles customer refunds and prepares necessary documentation in accordance with prescribed procedures. * Refers customers to other sources if we do not have the specific item with the intent of ...

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All JobsRefund JobsRefund Jobs in Tennessee

Refund information

See Tennessee salary details

$14

$21

$33

How much do refund jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for refund in Tennessee is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $27.50 per hour, depending on experience, location, and employer.

What is the difference between Refund vs Reimbursement?

AspectRefundReimbursement
DefinitionMoney returned to a customer or client due to a product or service issue.Repayment of expenses incurred by an employee or individual, often by an employer or organization.
Common UsageCustomer service, retail, online salesBusiness expenses, travel, employee reimbursements
Required CredentialsNone specific, but customer service skills helpfulReceipts, expense reports, approval processes
Work EnvironmentRetail stores, customer service centers, online platformsOffice settings, business trips, expense management departments

In summary, a Refund involves returning money to a customer due to a product or service issue, while Reimbursement pertains to repaying expenses incurred by employees or individuals. Both processes involve financial transactions but serve different purposes within business operations.

What are some common challenges faced by professionals working in refund processing, and how can they be managed?

Professionals in refund processing often encounter challenges such as handling high volumes of requests, resolving discrepancies between customer claims and transaction records, and maintaining accuracy under time constraints. Effective communication with both customers and internal teams is crucial for clarifying issues and ensuring timely resolutions. Staying organized, utilizing automated systems, and regularly updating knowledge of company policies can help manage these challenges and maintain a smooth workflow.

What is a refund specialist?

Refund specialists are professionals responsible for processing and managing refunds for customers or clients within an organization. They review refund requests, verify documentation, and ensure that refunds comply with company policies and legal requirements. Their role often involves communicating with customers to resolve disputes or clarify refund issues, as well as working with other departments to ensure timely and accurate refund transactions.

What are the key skills and qualifications needed to thrive as a refund specialist?

To thrive as a Refund Specialist, you need strong attention to detail, knowledge of accounting or finance principles, and experience with customer service, often supported by a relevant associate’s or bachelor’s degree. Familiarity with payment processing systems, ERP software, and CRM platforms is typically required. Excellent problem-solving abilities, patience, and effective communication skills help in resolving disputes and maintaining customer satisfaction. These skills ensure accurate and timely refunds, uphold company policies, and enhance customer trust in the organization.
Refund jobs near you
Infographic showing various Refund job openings in Tennessee as of July 2026, with employment types broken down into 70% Full Time, 29% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,418 per year, or $21.8 per hour.

REFUND SPECIALIST

STATE OF FRANKLIN HEALTHCARE GROUP

Johnson City, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

WHO WE ARE:

State of Franklin Healthcare Associates is a physician-led and team-member owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.

PRIMARY RESPONSIBILITIES:

  • Resolve patient and insurance credit balances
  • Recoupment requests
  • Prepare refund requests and documentation
  • Reconcile refunds
  • Interact with Cash Management Supervisor when credit balance issues occur
  • Compile information and prepare reports

REQUIREMENTS:

  • High school diploma or GED

EXPERIENCE:

One year of medical billing experience with demonstrated initiative and self-direction.

WHAT WE OFFER:

State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members to include:

  • Company Provided Life and Accidental Death and Dismemberment Insurance
  • Company Provided Long Term Disability Insurance
  • Employee Stock Ownership Plan
  • 401(k) Company Contributions
  • Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
  • Company match in Health Savings Account Plans(restrictions apply)
  • Vacation, Personal, Sick and Holiday Time Off
  • An array of team member perks and discounts
  • Tuition Assistance Programs
  • And more!


Apply