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Refund Jobs (NOW HIRING)

UHS

REFUND ANALYST

Las Vegas, NV

Refund Analyst Monday-Friday 7:00AM-3:30PM The Refund Analyst is responsible for identifying and validating overpaid insurance claims and initiating refund requests from medical insurance companies.

Physicians East

Refund Analyst

Greenville, NC · On-site

Refund Analyst FLSA: Non-Exempt About us Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive health ...

UHS

REFUND ANALYST

Las Vegas, NV · On-site

$19 - $25.17/hr

Refund Analyst Monday-Friday 7:00AM-3:30PM The Refund Analyst is responsible for identifying and validating overpaid insurance claims and initiating refund requests from medical insurance companies.

UHS

REFUND ANALYST

Las Vegas, NV

Refund Analyst Monday-Friday 7:00AM-3:30PM The Refund Analyst is responsible for identifying and validating overpaid insurance claims and initiating refund requests from medical insurance companies.

UHS

REFUND ANALYST

Las Vegas, NV

Refund Analyst Monday-Friday 7:00AM-3:30PM The Refund Analyst is responsible for identifying and validating overpaid insurance claims and initiating refund requests from medical insurance companies.

NACS Com

CBO Refund Analyst

Chattanooga, TN · On-site +1

$18/hr

Job Title Refund Analyst Location Remote (TN, GA, Al, Fl, NC, SC, KY) Job Type Full-Time Department CBO Cash Management Pay $18.00/hr About MedSrv, LLC As the healthcare industry continues to grow ...

ICBD

Insurance Refund Specialist

Lauderdale Lakes, FL

$26/hr

Insurance Refund Specialist - Exact Billing Solutions (EBS) Lauderdale Lakes, FL Salary: $26 per hour Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals ...

ICBD

Insurance Refund Specialist

Lauderdale Lakes, FL · On-site

$26/hr

Insurance Refund Specialist - Exact Billing Solutions (EBS) Lauderdale Lakes, FL Salary: $26 per hour Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals ...

ICBD

Insurance Refund Specialist

Lauderdale Lakes, FL

$26/hr

Insurance Refund Specialist - Exact Billing Solutions (EBS) Lauderdale Lakes, FL Salary: $26 per hour Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals ...

MedSrv

CBO Refund Analyst

Chattanooga, TN · On-site +1

$18/hr

Job Title Refund Analyst Location Remote (TN, GA, Al, Fl, NC, SC, KY) Job Type Full-Time Department CBO Cash Management Pay $18.00/hr About MedSrv, LLC As the healthcare industry continues to grow ...

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Refund information

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$15

$24

$36

How much do refund jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for refund in the United States is $24.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $30.29 per hour, depending on experience, location, and employer.

What is the difference between Refund vs Reimbursement?

AspectRefundReimbursement
DefinitionMoney returned to a customer or client due to a product or service issue.Repayment of expenses incurred by an employee or individual, often by an employer or organization.
Common UsageCustomer service, retail, online salesBusiness expenses, travel, employee reimbursements
Required CredentialsNone specific, but customer service skills helpfulReceipts, expense reports, approval processes
Work EnvironmentRetail stores, customer service centers, online platformsOffice settings, business trips, expense management departments

In summary, a Refund involves returning money to a customer due to a product or service issue, while Reimbursement pertains to repaying expenses incurred by employees or individuals. Both processes involve financial transactions but serve different purposes within business operations.

What are some common challenges faced by professionals working in refund processing, and how can they be managed?

Professionals in refund processing often encounter challenges such as handling high volumes of requests, resolving discrepancies between customer claims and transaction records, and maintaining accuracy under time constraints. Effective communication with both customers and internal teams is crucial for clarifying issues and ensuring timely resolutions. Staying organized, utilizing automated systems, and regularly updating knowledge of company policies can help manage these challenges and maintain a smooth workflow.

What are refund specialists?

Refund specialists are professionals responsible for processing and managing refunds for customers or clients within an organization. They review refund requests, verify documentation, and ensure that refunds comply with company policies and legal requirements. Their role often involves communicating with customers to resolve disputes or clarify refund issues, as well as working with other departments to ensure timely and accurate refund transactions.

What are the key skills and qualifications needed to thrive as a Refund Specialist, and why are they important?

To thrive as a Refund Specialist, you need strong attention to detail, knowledge of accounting or finance principles, and experience with customer service, often supported by a relevant associate’s or bachelor’s degree. Familiarity with payment processing systems, ERP software, and CRM platforms is typically required. Excellent problem-solving abilities, patience, and effective communication skills help in resolving disputes and maintaining customer satisfaction. These skills ensure accurate and timely refunds, uphold company policies, and enhance customer trust in the organization.
What are the most commonly searched types of Refund jobs? The most popular types of Refund jobs are:
What states have the most Refund jobs? States with the most job openings for Refund jobs include:
Refund jobs near you
Refund Specialist I - On Site

Refund Specialist I - On Site

US Anesthesia Partners, Inc.

Dallas, TX

$16.49 - $26.39/hr

Full-time

Posted 8 days ago

Job description

The Refund Specialist I – RCM is responsible for processing and resolving refund-related activities accurately and efficiently. This role supports revenue cycle operations by working returned refunds, addressing exception refunds, and managing overpayment dispute processes while maintaining compliance with organizational policies and regulatory requirements. This role may also be assigned to post payments and perform essential cash management duties.

At this time, US Anesthesia Partners does not hire candidates residing in California, Hawaii, or Alaska.

The base pay estimate for this role is $16.49 - $26.39 hourly. The final offer will depend on the skills, experience, and qualifications of the selected candidate. This range is for base pay only and does not include bonuses or other compensation. This position is eligible for a quarterly bonus. Bonuses are not guaranteed and are awarded based on company and individual performance.


ESSENTIAL DUTIES AND RESPONSIBILITIES: (The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation)

  • Performs follow-ups on checks that have not cleared the bank and researches checks that are returned for an insufficient address.
  • Prepares refund request forms and supporting documentation regarding overpayment calculations.
  • Reviews and processes returned refund payments, ensuring proper reissuance or correction as needed.
  • Handles exception refunds, including locating supporting documentation and EOBs, validating requests, and ensuring timely issuance and mailing of refund checks.
  • Prepares and submits overpayment disputes for inaccurate or rejected refund transactions.
  • Performs detailed account research to ensure refund accuracy and prevent incorrect payments.
  • Maintains accurate documentation of refund transactions and actions taken in system records.
  • Collaborates with internal teams to resolve refund discrepancies.
  • Monitors refund queues and works assigned volumes within established turnaround times.
  • Ensures compliance with company policies, payer guidelines, and applicable regulations.
  • Identifies trends or issues related to refunds and escalates appropriately.
  • Supports general administrative duties related to refund processing and reconciliation.
  • Maintains HIPAA patient confidentiality standards for medical and financial information.
  • Performs all other duties as assigned.

KNOWLEDGE/SKILLS/ABILITIES (KSAs):
  • High school diploma or equivalent required.
  • Minimum of 1 year medical billing experience required.
  • Knowledge of medical terminology and computer literacy are required.
  • Familiarity with payor contracts preferred.
  • Posting experience preferred.
  • Basic MS Office skills required; advanced skills preferred.
  • Strong working knowledge of Excel.
  • Strong oral and written communication skills.
  • Accurate data entry skills.
  • Attention to detail is a must.
  • Ability to identify trends in underpayments/overpayments.
*The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Occasional Standing
  • Occasional Walking
  • Frequent Sitting
  • Frequent hand, finger movement
  • Use office equipment (in office or remote)
  • Communicate verbally and in writing

US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.


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