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Refund Jobs (NOW HIRING)

City of Hope

Refund Clerk

Irwindale, CA

$19.25 - $24.75/hr

Review and analyze insurance and patient refund requests received. * Able to calculate expected reimbursement based on payor contracts and assess true overpayments. * Prepares all necessary ...

New

UHS

REFUND ANALYST

Las Vegas, NV · On-site

$19 - $25.17/hr

Refund Analyst Monday-Friday 7:00AM-3:30PM The Refund Analyst is responsible for identifying and validating overpaid insurance claims and initiating refund requests from medical insurance companies.

Universal Health Services

REFUND ANALYST

Las Vegas, NV · On-site

Refund Analyst Monday-Friday 7:00AM-3:30PM The Refund Analyst is responsible for identifying and validating overpaid insurance claims and initiating refund requests from medical insurance companies.

Physicians East

Refund Analyst

Greenville, NC · On-site

Refund Analyst FLSA: Non-Exempt About us Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive health ...

UHS

REFUND ANALYST

Las Vegas, NV

Refund Analyst Monday-Friday 7:00AM-3:30PM The Refund Analyst is responsible for identifying and validating overpaid insurance claims and initiating refund requests from medical insurance companies.

Physicians East

Refund Analyst

Greenville, NC · On-site

Refund Analyst FLSA: Non-Exempt About us Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive health ...

UHS

REFUND ANALYST

Las Vegas, NV · On-site

Refund Analyst Monday-Friday 7:00AM-3:30PM The Refund Analyst is responsible for identifying and validating overpaid insurance claims and initiating refund requests from medical insurance companies.

ICBD

Insurance Refund Specialist

Lauderdale Lakes, FL · On-site

$26/hr

Insurance Refund Specialist - Exact Billing Solutions (EBS) Lauderdale Lakes, FL Salary: $26 per hour Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals ...

UHS

REFUND ANALYST

Las Vegas, NV · On-site

Refund Analyst Monday-Friday 7:00AM-3:30PM The Refund Analyst is responsible for identifying and validating overpaid insurance claims and initiating refund requests from medical insurance companies.

Complete Staffing Solutions

Refund Coordinator

Dallas, TX · On-site +1

$20/hr

CX, Sales, or Refund Resolution background required * CRM experience required; Salesforce experience strongly preferred * Proficiency with video conferencing tools (Zoom, Google Meet, etc.) and basic ...

CalSTRS

Refund Analyst (LT)

Sacramento, CA · On-site

$6.0K - $7.5K/mo

Refund Analyst (LT) State Teachers' Retirement System JC-521900 * Refund Analyst (LT) ANALYST II $6,031.00 - $7,547.00 per Month New to State candidates will be hired into the minimum salary of the ...

ICBD

Insurance Refund Specialist

Lauderdale Lakes, FL · On-site

$26/hr

Insurance Refund Specialist - Exact Billing Solutions (EBS) Lauderdale Lakes, FL Salary: $26 per hour Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals ...

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How much do refund jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for refund in the United States is $24.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $30.29 per hour, depending on experience, location, and employer.

What is the 3 month rule for jobs?

The 3 month rule in jobs often refers to a probation period of three months during which an employee's performance is evaluated before confirming permanent employment. This period allows employers to assess skills, reliability, and fit for the role, and employees to determine if the job meets their expectations. Some companies may have policies or benefits that change after this initial period.

What is the difference between Refund vs Reimbursement?

AspectRefundReimbursement
DefinitionMoney returned to a customer or client due to a product or service issue.Repayment of expenses incurred by an employee or individual, often by an employer or organization.
Common UsageCustomer service, retail, online salesBusiness expenses, travel, employee reimbursements
Required CredentialsNone specific, but customer service skills helpfulReceipts, expense reports, approval processes
Work EnvironmentRetail stores, customer service centers, online platformsOffice settings, business trips, expense management departments

In summary, a Refund involves returning money to a customer due to a product or service issue, while Reimbursement pertains to repaying expenses incurred by employees or individuals. Both processes involve financial transactions but serve different purposes within business operations.

What does a refund specialist do?

A refund specialist processes and manages customer refund requests, verifies transaction details, and ensures compliance with company policies. They often use customer service skills and financial software to resolve issues efficiently and maintain customer satisfaction.

What are some common challenges faced by professionals working in refund processing, and how can they be managed?

Professionals in refund processing often encounter challenges such as handling high volumes of requests, resolving discrepancies between customer claims and transaction records, and maintaining accuracy under time constraints. Effective communication with both customers and internal teams is crucial for clarifying issues and ensuring timely resolutions. Staying organized, utilizing automated systems, and regularly updating knowledge of company policies can help manage these challenges and maintain a smooth workflow.

What are refund specialists?

Refund specialists are professionals responsible for processing and managing refunds for customers or clients within an organization. They review refund requests, verify documentation, and ensure that refunds comply with company policies and legal requirements. Their role often involves communicating with customers to resolve disputes or clarify refund issues, as well as working with other departments to ensure timely and accurate refund transactions.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as sales managers, real estate brokers, commercial pilots, and skilled trades like electricians or plumbers. These positions typically require experience, specialized skills, or certifications rather than formal college degrees, and may involve commission, bonuses, or overtime to reach high weekly earnings.

What jobs pay $700 a day?

High-paying jobs that can earn $700 or more per day include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and certain freelance consultants or contractors. These positions often require advanced degrees, certifications, or extensive experience, and may involve working in healthcare, legal, or consulting environments. Earnings can vary based on location, workload, and industry demand.

What are the key skills and qualifications needed to thrive as a Refund Specialist, and why are they important?

To thrive as a Refund Specialist, you need strong attention to detail, knowledge of accounting or finance principles, and experience with customer service, often supported by a relevant associate’s or bachelor’s degree. Familiarity with payment processing systems, ERP software, and CRM platforms is typically required. Excellent problem-solving abilities, patience, and effective communication skills help in resolving disputes and maintaining customer satisfaction. These skills ensure accurate and timely refunds, uphold company policies, and enhance customer trust in the organization.
What are the most commonly searched types of Refund jobs? The most popular types of Refund jobs are:
What states have the most Refund jobs? States with the most job openings for Refund jobs include:
Refund jobs near you
Infographic showing various Refund job openings in the United States as of July 2026, with employment types broken down into 48% Full Time, and 52% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,041 per year, or $24.1 per hour.
Refund Clerk

Refund Clerk

City of Hope

Irwindale, CA

$19.25 - $24.75/hr

Full-time

Posted 7 days ago

New

City Of Hope rating

8.4

Company rating: 8.4 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

29th of 880 rated healthcare providers

Job description

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. 

This role efficiently resolves credit balances by thoroughly analyzing, calculating and identifying true refunds.

As a successful candidate, you will: 

  • Review and analyze insurance and patient refund requests received.

  • Able to calculate expected reimbursement based on payor contracts and assess true overpayments.

  • Prepares all necessary documentation to support the refund requests.

  • Ensures that all approved refunds are logged and reconciled with the Finance Department.

  • Post all approved refunds in the patient ledger.

  • Responds timely and accurately to all incoming related refund calls and correspondence inquiries from payers, patients and other authorized parties.

  • Maintains the undistributed account balance to minimum dollar threshold as required per department policies.

  • Organizational Expectations:

    • Demonstrates behavior that supports the City of Hope Medical Foundation’s mission.

    • Attends required orientation and training seminars.

    • Meets production standards within established time requirements.

    • Work product and performance meets quality standards.

    • Demonstrates respect and positive interpersonal skills with patients, clients, the public, managers, and co-workers—a team player.

    • Maintains confidentiality of patient care and business matters.

    • Observes time, attendance, and dress code standards.

    • Protects the safety of others and of the physical plant and equipment, following institution policies, fire, safety and infection control regulations.

    • Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan. 

    • Practices a high level of integrity and honesty in maintaining confidentiality.

    • Performs other related duties as assigned or requested.

Your qualifications should include: 

  • High school diploma.

  • Two (2) to five (5) years’ experience in Revenue Cycle healthcare; hospital, medical group or Independent Practice Association (IPA). Has thorough knowledge of HMO, PPO, POS coverage rules.

  • Preferably:  Experienced with health insurance overpayment recoveries and credit balance research.  AA or BA.   

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.   To learn more about our Comprehensive Benefits, please CLICK HERE.

Additional Information:

  • This position is represented by a collective bargaining agreement.

What City Of Hope employees say

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About City of Hope

Sourced by ZipRecruiter

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases. Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hopes translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hopes specialized cancer expertise. City of Hope is ranked among the nations Best Hospitals in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Duarte, CA, US

Year founded

1913

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