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Refugee Point Jobs (NOW HIRING)

One Love Agency

Refugee Program Administrator

Nampa, ID · On-site

$18 - $21/hr

Serve as a point of contact for refugee clients seeking information, appointments, or assistance. * Help ensure services are delivered in a culturally responsive and client-centered manner.

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How much do refugee point jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for refugee point in the United States is $16.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What is Refugee Point?

Refugee Point is a non-profit organization dedicated to supporting refugees and helping them rebuild their lives. It provides services such as resettlement, counseling, health care, and livelihood support for refugees who are in vulnerable situations. The organization works with international partners to identify at-risk individuals and connect them with long-term solutions, including safe resettlement in new countries. Refugee Point also advocates for refugee rights and works to improve policies affecting displaced people worldwide.

What are some common challenges faced by team members working with refugees at Refugee Point, and how are they addressed?

Team members at Refugee Point often encounter challenges such as managing high caseloads, addressing complex trauma-related needs, and working within resource constraints. Staff collaborate closely with multidisciplinary teams—including social workers, legal advisors, and mental health professionals—to provide holistic support. Regular training, peer support, and supervision help team members navigate these challenges while maintaining effective, compassionate care for clients. This collaborative environment fosters resilience and ongoing professional growth.

What are the key skills and qualifications needed to thrive as a Refugee Case Worker, and why are they important?

To thrive as a Refugee Case Worker, you need a background in social work or a related field, along with knowledge of immigration policies and case management practices. Familiarity with case management software, government databases, and possibly language skills or interpreter certification is often required. Strong cultural sensitivity, problem-solving abilities, and interpersonal communication skills distinguish effective professionals in this role. These competencies are essential to effectively support refugees through complex processes, ensuring their well-being and successful integration.

What is the difference between Refugee Point vs Case Worker?

AspectRefugee PointCase Worker
CredentialsRelevant certifications in refugee support and social servicesSocial work degree or related certifications
Work EnvironmentNonprofit organizations, NGOs, international agenciesGovernment agencies, NGOs, social service organizations
Industry UsageHumanitarian aid, refugee support programsSocial services, community support

Refugee Point and Case Worker roles often overlap in supporting refugees, but Refugee Point typically focuses on initial assistance and resource provision, while Case Workers handle ongoing case management and social support. Both roles require relevant certifications and work within humanitarian or social service environments.

More about Refugee Point jobs

What states have the most Refugee Point jobs?

States with the most job openings for Refugee Point jobs include:

What job categories do people searching Refugee Point jobs look for?

The top searched job categories for Refugee Point jobs are:

Refugee Point jobs near you
Infographic showing various Refugee Point job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $33,404 per year, or $16.1 per hour.

Refugee Program Administrator

One Love Agency

Nampa, ID • On-site

Other

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Description
Job Description
Benefits:
  • Health insurance
  • Paid time off
  • 401(k) matching
  • Company parties
  • Competitive salary

Refugee Program AdministratorLocation: Nampa, Idaho
Position Type: Full-Time
Schedule: Monday–Friday, 9:00 AM–5:00 PM
Help Refugee Families Access Care, Resources, and Opportunity
One Love Agency is seeking a highly organized, compassionate, and detail-oriented Administrator to support our Refugee Program. This position plays a critical role in ensuring refugee clients receive timely access to services while supporting staff, interpreters, and community partners through effective coordination and communication.
The ideal candidate enjoys working with diverse populations, thrives in a fast-paced environment, and is passionate about helping individuals and families successfully navigate services and build stability in their new communities.
Why Join One Love Agency?
  • Make a meaningful difference in the lives of refugee and immigrant families.
  • Work alongside a diverse and mission-driven team.
  • Support programs that promote independence, wellness, and community integration.
  • Build relationships with clients, interpreters, and community partners.
  • Opportunities for professional growth and leadership development.
  • Be part of an organization focused on hope, collaboration, and individualized care.
Responsibilities
Program Coordination & Administrative Support
  • Coordinate referrals, intakes, scheduling, and client communication.
  • Assist with onboarding new clients into services.
  • Maintain accurate client records and documentation within agency systems.
  • Ensure required documents are collected, completed, and maintained according to agency and Medicaid requirements.
  • Monitor and track authorization deadlines, treatment plans, assessments, and other required documentation.
  • Support staff with administrative tasks, scheduling needs, and program coordination.
  • Assist with data entry, reporting, and record management.
Interpreter & Client Coordination
  • Coordinate interpreter scheduling for client appointments and services.
  • Communicate with interpreters regarding assignments, scheduling changes, and client needs.
  • Serve as a point of contact for refugee clients seeking information, appointments, or assistance.
  • Help ensure services are delivered in a culturally responsive and client-centered manner.
Compliance & Quality Assurance
  • Conduct routine audits of client documentation and records.
  • Assist in maintaining compliance with Medicaid, agency, and regulatory requirements.
  • Identify documentation gaps and communicate follow-up needs to staff.
  • Support quality improvement initiatives and program reporting requirements.
Collaboration & Communication
  • Work closely with case managers, CBRS staff, therapists, interpreters, and leadership.
  • Maintain positive relationships with community partners and referral sources.
  • Participate in team meetings and contribute to program development and improvement efforts.
Qualifications
  • High school diploma required; Associate's or Bachelor's degree preferred.
  • Previous administrative experience required.
  • Experience working in healthcare, behavioral health, social services, or community-based programs preferred.
  • Strong organizational and time-management skills.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Excellent communication and interpersonal skills.
  • Comfortable working with individuals from diverse cultural and linguistic backgrounds.
  • Experience with Electronic Health Records (EHR) and Microsoft Office programs preferred.
  • Ability to maintain confidentiality and professionalism in all interactions.
Preferred Qualifications
  • Experience working with refugee, immigrant, or multicultural populations.
  • Experience coordinating interpreters or multilingual services.
  • Knowledge of Medicaid documentation requirements.
  • Experience with scheduling, authorizations, compliance monitoring, or quality assurance processes.
  • Bilingual or multilingual abilities are a plus.
Compensation
  • Competitive pay based on experience and qualifications.
  • Full-time position with opportunities for growth and advancement.
  • Supportive team environment focused on making a lasting impact in the community.
Apply Today
If you are passionate about supporting refugee families, building community connections, and helping programs run efficiently and effectively, we encourage you to apply.
Please submit your resume and a cover letter highlighting your relevant experience and interest in this role.
We look forward to learning more about you and discussing how you can contribute to the mission of One Love Agency.
Only selected candidates will be contacted for the next steps in the hiring process.

Apply