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Case Navigator Jobs (NOW HIRING)

CATHOLIC CHARITIES OF THE ARCHDIOCESE

$19.50 - $23.50/hr

Case Navigator works with clients facing eminent risk homelessness to stabilize housing and remove barriers. Responsibilities will include assessing clients' needs, coordinating supportive services ...

Public Health Solutions

Case Navigator

Manhattan, NY · On-site

$54K/yr

Provide customer service and case navigation support by researching issues, coordinating with internal units, and assisting customers in resolving complex birth and death record matters. * Support ...

CATHOLIC CHARITIES OF THE ARCHDIOCESE

$19.75 - $23.75/hr

The Case Navigator is responsible for providing comprehensive case management services to individuals living with HIV/AIDS. This role involves assisting clients in accessing housing services, healt ...

City of New York

CAU Case Navigator

Manhattan, NY · Hybrid

$23 - $29.50/hr

This includes Acknowledgements of Parentage, Transgender amendments, court order amendments, delayed registration amendments, adoptions, and filiations. - Function as case navigator and provide clear ...

CATHOLIC CHARITIES OF THE ARCHDIOCESE

$20 - $25.75/hr

Case Navigator is responsible for coordinating/updating referral service and providing input regarding complex cases. Also responsible for maintaining client files in accordance with agency policies ...

City of New York

CAU Case Navigator

Manhattan, NY · Hybrid

$23 - $29.50/hr

This includes Acknowledgements of Parentage, Transgender amendments, court order amendments, delayed registration amendments, adoptions, and filiations. - Function as case navigator and provide clear ...

City of New York

CAU Case Navigator

Manhattan, NY · On-site

$60K - $70K/yr

This includes Acknowledgements of Parentage, Transgender amendments, court order amendments, delayed registration amendments, adoptions, and filiations. - Function as case navigator and provide clear ...

Easterseals

Navigator

Washington, DC · On-site

$24.05/hr

This role goes beyond traditional case management-it's about coaching, supporting, and helping ... Navigators are responsible for delivering high-quality, personalized coaching that supports ...

A Knock At Midnight

Navigator/Case Manager

Chicago, IL · On-site

$45K/yr

: The Navigator will conduct outreach to justice and community organizations to receive client ... case notes and client information in a database • Empowerment of clients in a manner that is ...

The Fedcap Group

Navigator

Washington, DC · On-site

$24.05/hr

This role goes beyond traditional case management-it's about coaching, supporting, and helping ... Navigators are responsible for delivering high-quality, personalized coaching that supports ...

Fedcap

Navigator

Washington, DC · On-site

$24.05/hr

This role goes beyond traditional case management-it's about coaching, supporting, and helping ... Navigators are responsible for delivering high-quality, personalized coaching that supports ...

C3 Wellbeing

Referral Navigator / Case Manager

Warwick, RI · On-site

$21 - $27/hr

Description The Referral Navigator / Case Manager is responsible for connecting students and families engaged in C3 Wellbeing's Student Assistance Program (SAP) with appropriate behavioral health ...

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Case Navigator information

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How much do case navigator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for case navigator in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $25.96 per hour, depending on experience, location, and employer.

What is a case navigator?

Case Navigators are professionals who assist individuals in navigating complex systems such as healthcare, legal, or social services. They help clients understand their options, coordinate resources, and ensure they receive the support they need throughout their case or process. Case Navigators often act as liaisons between clients and service providers, offering guidance, advocacy, and emotional support. Their role is essential in helping people overcome barriers and achieve positive outcomes.

How does a case navigator typically coordinate with other professionals to support clients?

Case Navigators often work closely with social workers, healthcare providers, and community organizations to ensure clients receive comprehensive support. This involves regular meetings, shared case notes, and collaborative care planning. Effective communication and teamwork are essential, as Case Navigators serve as the central point of contact for clients, helping to bridge gaps between services and advocating for the client's needs. This collaborative approach not only streamlines service delivery but also helps clients achieve better outcomes.

What are the key skills and qualifications needed to thrive as a case navigator, and why are they important?

To thrive as a Case Navigator, you need a background in social work, human services, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, client databases, and resource referral systems is typically required. Strong interpersonal communication, problem-solving, and organizational skills help build trust and effectively guide clients through complex systems. These competencies are vital for ensuring clients receive appropriate support and resources while managing caseloads efficiently.

What qualifications do you need to be a case navigator?

To become a case navigator, candidates typically need a high school diploma or equivalent, with some roles preferring post-secondary education or relevant certifications. Strong communication, organizational skills, and knowledge of social services or healthcare systems are important, and experience in case management or related fields can be beneficial.
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Case Navigator jobs near you
Infographic showing various Case Navigator job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $49,699 per year, or $23.9 per hour.

Housing | Case Navigator

Galveston, TX • On-site

CATHOLIC CHARITIES OF THE ARCHDIOCE
See more jobs at CATHOLIC CHARITIES OF THE ARCHDIOCEexternal

$19.50 - $23.50/hr

Full-time

Re-posted 19 days ago

Job description

Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.
Case Navigator works with clients facing eminent risk homelessness to stabilize housing and remove barriers. Responsibilities will include assessing clients' needs, coordinating supportive services, and assisting them in accessing housing resources. Responsible for working with clients as they navigate the program, providing guidance, advocacy, and support throughout their journey towards housing stability.
Case Navigator will assist clients in a short-term case management program to resolve issues to create housing stability by assessing clients using the EMPath matrix. Clients will be connected to internal and external resources to support the household with rent and utility assistance, employment services, food, counseling, benefits etc. Case Navigator will utilize the Homeless Management Information System to record data and maintain up to date physical files.
What you Deliver
  • Conduct eligibility screening to understand the unique needs and challenges of at-risk individuals or families
  • Identify strength and barriers to housing stability, such as substance abuse, behavioral health, employment, or legal concerns and connect to appropriate resources
  • Assists families and individuals with establishing and meeting housing and related goals, and identifying appropriate steps towards achieving goals, including modifying goals as needed, and evaluation of progress. Carries a caseload of families & individuals, which may include home-based case management.
  • Meet with clients twice a month to check in on goal progress and adjustments needed to ensure household is self-sufficient at program end.
  • Maintains precise and accurate documentation of case management services, including client files and entries into the program databases. Prepare reports and data analysis to track the program's progress and outcomes, as required by program funders and management.
  • Offer support and guidance to help clients overcome obstacles and maintain their housing stability. Be prepared to handle crisis situations, such as eviction threats or emergencies, and connect clients to appropriate resources and services.
  • Conduct home visits and inspection to ensure unit meets HUD housing standards (NSPIRE)
  • Performs other duties as assigned.

The Expertise We're Looking For
  • Bachelor degree in social work, psychology or related field required.
  • Two (2) years of case management experience within the homelessness services, housing programs, or social service.
  • One (1) year of case management experience preferred
  • NSPIRE Inspector Training (provided by agency- must pass within first 90 days of employment)
  • Valid Texas Driver's License

The Skills and Assets You Bring, and More
  • Experience working with clients with a trauma informed mindset
  • Flexible and effective team player, able to adapt to changes and a busy workplace environment.
  • Knowledge and experience of housing issues and available resources.
  • Knowledge of EMPath case management model.
  • Experience and knowledge with the challenges of and resources for those at-risk of homelessness.
  • Ability to work with diverse communities.
  • Excellent organizational skills and an ability to self-motivate.
  • Excellent written/verbal communication and people skills.
  • Intermediate MS Office skills: including Word, Outlook, and using internet.
  • Ability to work under pressure, address multiple priorities and meet deadlines.
  • Ability to identify key issues in problem solving and implement effective and creative solutions
  • Knowledge of housing resources, social services, and community resources.

Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect. Successful applicant must comply with federal contractor vaccine mandate requirements.
The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.

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