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Case Navigator Jobs (NOW HIRING)

Dynamic Workforce Solutions

Career Navigator

El Paso, TX · On-site

$19 - $21/hr

Provides individualized career planning, case management, and employment services to job seekers.There will be several Career Navigators within the project. Some of these roles are onsite and some ...

Dynamic Workforce Solutions

Career Navigator

El Paso, TX · On-site

$19 - $21/hr

Provides individualized career planning, case management, and employment services to job seekers. There will be several Career Navigators within the project. Some of these roles are onsite and some ...

Dynamic Workforce Solutions

Career Navigator

El Paso, TX · On-site

$19 - $21/hr

Provides individualized career planning, case management, and employment services to job seekers.There will be several Career Navigators within the project. Some of these roles are onsite and some ...

Dynamic Workforce Solutions

Career Navigator

El Paso, TX · On-site

$39K - $43K/yr

Provides individualized career planning, case management, and employment services to job seekers. There will be several Career Navigators within the project. Some of these roles are onsite and some ...

Friendship Place

Housing Navigator

Washington, DC · On-site

$27.94 - $30.53/hr

Housing Navigator Program/Department: Veterans Services Division Reports to: Project Coordinator ... We provide outreach, hospitality, health care, case management, housing, job placement services ...

Dynamic Workforce Solutions

Career Navigator

El Paso, TX · On-site

$19 - $21/hr

Provides individualized career planning, case management, and employment services to job seekers. There will be several Career Navigators within the project. Some of these roles are onsite and some ...

Friendship Place

Housing Navigator

Washington, DC · On-site

$27.94 - $30.53/hr

Housing Navigator Program/Department: Veterans Services Division Reports to : Project Coordinator ... We provide outreach, hospitality, health care, case management, housing, job placement services ...

Friendship Place

Housing Navigator

Washington, DC · On-site

$27.94 - $30.53/hr

Housing Navigator Program/Department: Veterans Services Division Reports to : Project Coordinator ... We provide outreach, hospitality, health care, case management, housing, job placement services ...

The Fedcap Group

Navigator (Temporary)

Washington, DC · On-site

$24.05/hr

This role goes beyond traditional case management--it's about coaching, supporting, and helping ... Navigators are responsible for delivering high-quality, personalized coaching that supports ...

Community Family Advocates

Resource Navigator

Pittsburgh, PA · On-site

$18.50 - $24.25/hr

Resource Navigator Part time employment for this role is possible Background Allegheny County and ... For clients who are living in emergency shelters that have case managers, this will entail ...

Marshall University

Youth Navigator

Huntington, WV · On-site

$40K/yr

The Navigator is responsible for providing comprehensive case management, care coordination, outreach, and navigation services to transition-age youth and young adults (ages 16-26). The Youth ...

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Case Navigator information

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$35

How much do case navigator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for case navigator in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $25.96 per hour, depending on experience, location, and employer.

What is a case navigator?

Case Navigators are professionals who assist individuals in navigating complex systems such as healthcare, legal, or social services. They help clients understand their options, coordinate resources, and ensure they receive the support they need throughout their case or process. Case Navigators often act as liaisons between clients and service providers, offering guidance, advocacy, and emotional support. Their role is essential in helping people overcome barriers and achieve positive outcomes.

How does a case navigator typically coordinate with other professionals to support clients?

Case Navigators often work closely with social workers, healthcare providers, and community organizations to ensure clients receive comprehensive support. This involves regular meetings, shared case notes, and collaborative care planning. Effective communication and teamwork are essential, as Case Navigators serve as the central point of contact for clients, helping to bridge gaps between services and advocating for the client's needs. This collaborative approach not only streamlines service delivery but also helps clients achieve better outcomes.

What are the key skills and qualifications needed to thrive as a case navigator, and why are they important?

To thrive as a Case Navigator, you need a background in social work, human services, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, client databases, and resource referral systems is typically required. Strong interpersonal communication, problem-solving, and organizational skills help build trust and effectively guide clients through complex systems. These competencies are vital for ensuring clients receive appropriate support and resources while managing caseloads efficiently.

What qualifications do you need to be a case navigator?

To become a case navigator, candidates typically need a high school diploma or equivalent, with some roles preferring post-secondary education or relevant certifications. Strong communication, organizational skills, and knowledge of social services or healthcare systems are important, and experience in case management or related fields can be beneficial.
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Case Navigator jobs near you
Infographic showing various Case Navigator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $49,699 per year, or $23.9 per hour.

Housing Navigator

UNITED STATES VETERANS INITIATIVE

Waianae, HI • On-site

$23.08 - $25.07/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Housing Navigator
The position of Housing Navigator reports directly to an assigned Program Coordinator at a U.S.VETS site. The Housing Navigator is responsible for assisting veterans and their families and other persons served in navigating the housing process up to obtaining permanent housing, often while coordinating with multiple agencies and support types including the HUD-VASH housing voucher. The Housing Navigator manages and motivates the clients through housing search, application, and lease negotiation. The Housing Navigator directly supports the HUD-VASH Social Workers/Case Management team with veteran housing support and maintains regular and extensive contact with the veteran's care team.
*Specific duties may be established via a Housing Navigation program agreement between Supportive Services for Veteran Families (SSVF) grantees and HUD-VASH which may include additional elements not listed here.
FLSA Classification: Non-Exempt
Responsibilities
  • Act as a liaison between U.S.VETS programs and the Veterans Administration (VA) and other partnering agencies, managing a caseload of clients needing support with their housing search
  • Work closely with HUD-VASH partners, attending case conferencing and collaborating with assigned VA Social Workers on veteran clients and their needs
  • Maintain case file of documents necessary for clients' application to housing opportunities
  • Consider client needs for housing search of available housing inventory and consulting with landlords and property management offices to search inventory
  • Develops and maintains positive relationships with landlords, property managers and residential real estate specialists
  • Compiles client information, rental market information, and housing trends to provide data for reports and to guide decisions
  • Provides limited and short-term case management to clients and their families with the purpose of securing and maintaining permanent housing
  • Engage clients at various levels of the housing process
  • Meet with clients in person at least every other week. Conduct virtual meetings (phone call, online meeting) during off-weeks when not seeing a clients in person
  • Conduct outreach to engage clients to participate in housing navigation services with additional efforts for any non-participatory clients. Due diligence to find and engage clients includes calling collateral contacts, visiting the site or area they reside, visiting clinics or other service environments they frequent, bringing the client's name to the local by-name list case conferencing and other coordinated entry system meetings to brainstorm how to find and engage the client
  • Assess for housing choice, tenant-screening barriers, and strengths
  • Assist clients to locate housing, view units (including transport clients to units in company vehicles or securing transportation), collect documents owners require, apply for units, and mitigate or overcome any tenant-screening barriers
  • Submit required housing documents to various agencies to advance housing process
  • Conduct landlord engagement and outreach in coordination with multiple agencies
  • Assist clients with' accessing allowable incentives (landlord & clients), move-in costs, sign the lease and all moving logistics
  • Provide up to 1 month of housing stability case management to veteran client enrolled in HUD-VASH, who have moved to permanent housing, before transitioning fully to a HUDVASH point of contact for clinical care and ongoing/continued case management
  • Provide housing stability case management to clients as required for other programs
  • Support clients'' basic needs (non-clinical care) and provide case management including setting up a housing stability plan and coordinating referrals for supportive services not offered by U.S.VETS
  • Provide linkages to VA and community-based services to pursue healthcare, public benefits, utility discounts, legal services, employment programs and other services to assist with housing search and stability
  • Perform other duties as assigned

Additional Program-Specific Duties
For Housing Navigators working with SSVF:
  • Housing Navigators assigned to the Supportive Services for Veteran Families Program (SSVF) shall gain and maintain knowledge of the SSVF program to include eligible activity, client eligibility, goals, and regulations and are also to become knowledgeable of all U.S.VETS programs and share resources and care coordination efforts.
  • Perform other SSVF or U.S.VETS duties as assigned.

For Housing Navigators working with a Housing Navigation Program such as a County or other local program:
  • Housing Navigators may report to a Housing Navigation Coordinator
  • Gain and maintain knowledge of the assigned program to include eligible activity, client eligibility and enrollment, client discharge or transition planning, program goals and regulations and are also to become knowledgeable of all U.S.VETS programs for client referrals and intake, sharing resources, collaborating outreach efforts, and coordinating care
  • Conduct street and community outreach to specific areas assigned to engage clients and community partners
  • Conduct case management as required by the program
  • Conduct intakes for veterans and their families into U.S.VETS programs
  • Participate in community meetings and trainings
  • Maintain case records, outreach data, housing inventory and placement data, and other pertinent information in internal and external systems
  • Perform other Housing Navigation program or U.S.VETS duties as assigned

Requirements
  • Bachelor's degree in social services/social work or a closely related field that would support the duties and qualifications of the position required
    • For Housing Navigators working with SSVF programs, a Bachelor's degree is required
    • For Housing Navigators working with a Housing Navigation Program such as a County or other local program, a Bachelor's degree is required or may be substituted with equivalent experience if permitted by funding source and site management
  • Experience working with low income and/or homeless populations, preferably those in low-income subsidized housing arrangements and/or supportive housing programs
  • Proficient typing and computer skills, including Microsoft Office 365 (Outlook/Word/Excel)
  • Ability and willingness to work flexible hours to accommodate participants which may include evenings and/or weekends
  • Experience working in diverse settings with people across all socio-economic spectrums and a wide variety of roles - staff, residents, local agencies, contractors, lenders, etcetera
  • Professionalism: high level of integrity and strong ethical values show capacity to maintain highest standards of confidentiality with all records, including organizational and individual information
  • Strong oral/written communication and listening skills
  • Self-motivated, well-organized, and accountable for work time, deadlines, and agency resources
  • Quality control: demonstrates accuracy and thoroughness, monitors own work to ensure quality, and applies feedback to improve performance
  • Access to reliable personal transportation required, including a Valid driver's license, must meet company insurance requirements and complete a provided driver training course

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