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Case Navigator Jobs (NOW HIRING)

University of Kentucky

Navigator/UKHC

Lexington, KY · On-site

$43K - $71K/yr

Posting Details Posting Details Job Title Navigator/UKHC Requisition Number RE55607 Working Title Medical Case Management Associate Department Name MG31I:IM-INFECTIOUS DISEASE Work Location Lexington ...

Community Family Advocates

Resource Navigator

Pittsburgh, PA · On-site

$18.50 - $24.25/hr

Resource Navigator Part time employment for this role is possible Background Allegheny County and ... For clients who are living in emergency shelters that have case managers, this will entail ...

Marshall University

Youth Navigator

Huntington, WV · On-site

$40K/yr

The Navigator is responsible for providing comprehensive case management, care coordination, outreach, and navigation services to transition-age youth and young adults (ages 16-26). The Youth ...

Community Family Advocates

Resource Navigator

Pittsburgh, PA · On-site

$19.25 - $25.25/hr

Resource Navigator Part time employment for this role is possible Background Allegheny County and ... For clients who are living in emergency shelters that have case managers, this will entail ...

OKLAHOMA COUNTY DIVERSION HUB INC

$17.25 - $22.75/hr

Serving as ongoing liaison with case managers, services navigators, judges, court clerks, attorneys, and all referring sources. * Submitting all required justice navigation reports timely for program ...

The Charlie Center

Client Navigator

Austin, TX · On-site

$19.50 - $25.75/hr

The Navigator provides direct client support, case management, resource coordination, transportation assistance, and data entry services for individuals experiencing homelessness. This position helps ...

Marshall University

Youth Navigator

Huntington, WV

$40K/yr

The Navigator is responsible for providing comprehensive case management, care coordination, outreach, and navigation services to transition-age youth and young adults (ages 16-26). The Youth ...

Odyssey House Inc.

Client Navigator

Salt Lake City, UT · On-site

$19 - $25.25/hr

Navigators triage needs, verify funding, remove barriers, and coordinate scheduling and ... Provide case updates to Supervisor on all open clients. * Audit at least four charts for ...

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Case Navigator information

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How much do case navigator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for case navigator in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $25.96 per hour, depending on experience, location, and employer.

What is a case navigator?

Case Navigators are professionals who assist individuals in navigating complex systems such as healthcare, legal, or social services. They help clients understand their options, coordinate resources, and ensure they receive the support they need throughout their case or process. Case Navigators often act as liaisons between clients and service providers, offering guidance, advocacy, and emotional support. Their role is essential in helping people overcome barriers and achieve positive outcomes.

How does a case navigator typically coordinate with other professionals to support clients?

Case Navigators often work closely with social workers, healthcare providers, and community organizations to ensure clients receive comprehensive support. This involves regular meetings, shared case notes, and collaborative care planning. Effective communication and teamwork are essential, as Case Navigators serve as the central point of contact for clients, helping to bridge gaps between services and advocating for the client's needs. This collaborative approach not only streamlines service delivery but also helps clients achieve better outcomes.

What are the key skills and qualifications needed to thrive as a case navigator, and why are they important?

To thrive as a Case Navigator, you need a background in social work, human services, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, client databases, and resource referral systems is typically required. Strong interpersonal communication, problem-solving, and organizational skills help build trust and effectively guide clients through complex systems. These competencies are vital for ensuring clients receive appropriate support and resources while managing caseloads efficiently.

What qualifications do you need to be a case navigator?

To become a case navigator, candidates typically need a high school diploma or equivalent, with some roles preferring post-secondary education or relevant certifications. Strong communication, organizational skills, and knowledge of social services or healthcare systems are important, and experience in case management or related fields can be beneficial.
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Case Navigator jobs near you
Infographic showing various Case Navigator job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $49,699 per year, or $23.9 per hour.

Navigator/UKHC

Lexington, KY • On-site

University of Kentucky
Colleges, Universities, and Professional Schools • 10K+ employees
Learn more about University of Kentuckyexternal

$43K - $71K/yr

Full-time

Re-posted yesterday

University Of Kentucky rating

7.5

Company rating: 7.5 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

Job description

Posting Details
Posting Details
Job Title
Navigator/UKHC
Requisition Number
RE55607
Working Title
Medical Case Management Associate
Department Name
MG31I:IM-INFECTIOUS DISEASE
Work Location
Lexington, KY
Grade Level
09
Salary Range
$43,680-71,323/year
Type of Position
Staff
Position Time Status
Full-Time
Required Education
BA
Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience
5 yrs
Required License/Registration/Certification
Obtain approved national certification in area of specialty within 24 months.
Physical Requirements
Sitting, standing and/or walking for extended periods of time.
Shift
Monday - Friday, Day Shift 8:00am - 5:00pm. Some evenings and off-site work when applicable.
Job Summary
The Division of Infectious Diseases is searching for a Navigator to join the Bluegrass Care Clinic and Ryan White Programs. The Navigator position will provide support to patients and their family members to navigate appointments, services, resources, and schedules related to the care provided within the division of Infectious Diseases. This position will work with patients and caregivers to facilitate communication between our physicians, clinic staff, and care providers in the continuum of care to identify strategies and resolve barriers to healthcare. The Navigator will address and resolve concerns and issues so that treatment plans are most effective. Ultimately, the Navigator works to promote a comprehensive positive healthcare experience to patients, their families, referring providers, and UKHC Healthcare staff.
The Navigator will also serve as support staff to the Ryan White medical case management team, primarily responsible for triaging walk-in clients in a timely manner and coordinating case management services for such clients. This includes monitoring the walk-in phone line and EPIC pool messages, meeting with walk-in clients, and providing transportation assistance (Uber, Yellow Ride, gas cards, bus passes, and Wheels vouchers) and basic needs support (food and hygiene supplies) according to established protocol. The Navigator will assist with enrollment and KADAP recertification processes, including preparing recertification packets and will refer clients to other support teams when appropriate. This role allows the medical case management team to focus on intensive case management, follow up, and scheduled appointments.
Skills / Knowledge / Abilities
Use of electronic medical record, good problem solving skills. Excellent communication and customer service skills. Knowledge of and experience working with community based resources providing services to the identified patient population.
Does this position have supervisory responsibilities?
No
Preferred Education/Experience
Bachelor's degree in Social Work, Social Services, Health Education or Human Development preferred.
Deadline to Apply
09/13/2026
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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About University of Kentucky

Sourced by ZipRecruiter

The University of Kentucky (UK), the state's flagship university, was founded in 1865 and its beautiful, sprawling campus, nestled in downtown Lexington, now covers over 900 acres and is home to more than 30,000 students and approximately 13,500 employees. The trees and beautifully manicured greenspaces are a source of pride for the university and combine to create an impressive oasis amidst the busy cityscape that surrounds it.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Lexington, KY, US

Year founded

1865

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