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Refresh Tech Jobs (NOW HIRING)

ITnova

IT Equipment Refresh Technician

Crownsville, MD · On-site

Support the Department of Information Technology (DoIT) Computer Lifecycle Refresh Project by deploying, configuring, and replacing desktops, laptops, tablets, and related peripherals for State ...

Leidos

Tech Refresh Logistics Technician

Alexandria, VA · On-site

$59K - $106K/yr

Support the Tech Refresh Installation Team by providing mission ready staging support to support the Installation of new desktop equipment for end users. Responsible for unboxing, staging, and ...

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How much do refresh tech jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for refresh tech in the United States is $31.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $25.96 per hour, depending on experience, location, and employer.

What is a refresh tech?

Refresh Techs, also known as Refresh Technicians, are IT professionals responsible for upgrading, replacing, or installing new hardware and software on computers and devices within an organization. Their duties often include setting up new systems, migrating user data, troubleshooting technical issues, and ensuring that all equipment meets company standards. They play a crucial role during large-scale technology refresh projects, such as company-wide hardware upgrades or software rollouts. Refresh Techs typically work as part of an IT team and may interact directly with end-users to ensure a smooth transition.

What does a refresh tech do?

As a Refresh Tech, your daily tasks often include imaging and deploying new computers, migrating user data, and ensuring hardware and software are correctly configured according to company standards. You will also be responsible for troubleshooting issues that arise during the refresh process and documenting your work for future reference. Collaboration is key, as you’ll work closely with help desk staff, network administrators, and end users to minimize disruptions and ensure a smooth transition. This role requires strong communication skills and attention to detail, as well as the ability to adapt to evolving technology environments.

What skills and qualifications are needed to thrive as a refresh tech?

To thrive as a Refresh Tech, you need strong hardware troubleshooting skills, knowledge of computer imaging, and experience with system upgrades, often supported by a relevant IT certification like CompTIA A+ or equivalent experience. Familiarity with asset management systems, deployment tools such as SCCM, and ticketing software is typically required. Attention to detail, problem-solving abilities, and effective communication are essential soft skills for this role. These competencies ensure efficient device refresh cycles, minimize user downtime, and support seamless technology transitions within organizations.

What is the difference between Refresh Tech vs Network Technician?

AspectRefresh TechNetwork Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOn-site, repair shops, client locationsData centers, offices, client sites
Job FocusHardware repairs, device refreshes, troubleshootingNetwork setup, maintenance, troubleshooting
Industry UsageIT support, hardware servicesNetworking, telecommunications

Refresh Tech primarily focuses on hardware repairs and device refreshes, often working directly with end-user devices. Network Technicians specialize in network infrastructure, configuration, and troubleshooting. While both roles require technical certifications and involve troubleshooting, Refresh Tech emphasizes hardware, whereas Network Technicians focus on networking systems.

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What are the most commonly searched types of Refresh Tech jobs?

The most popular types of Refresh Tech jobs are:

What states have the most Refresh Tech jobs?

States with the most job openings for Refresh Tech jobs include:

What job categories do people searching Refresh Tech jobs look for?

The top searched job categories for Refresh Tech jobs are:

Refresh Tech jobs near you
Infographic showing various Refresh Tech job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 12% Part Time, 13% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $64,550 per year, or $31 per hour.

IT Equipment Refresh Technician

Compunnel

Crownsville, MD • On-site

Contractor

Posted 15 days ago

Job description

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Job Summary
We are seeking an IT Equipment Refresh Technician to support enterprise computer lifecycle refresh initiatives across multiple customer locations. The ideal candidate will be responsible for imaging, configuring, deploying, and replacing desktop, laptop, and tablet devices while providing excellent customer service, supporting data migration, maintaining IT asset inventory, and documenting work in ServiceNow.
Key Responsibilities
• Image, configure, and deploy Windows 10 and Windows 11 devices using standard enterprise images.
• Install, configure, and set up desktops, laptops, tablets, peripherals, and productivity software.
• Perform BIOS updates, domain joins, IP configuration, and device setup.
• Assist end users with login, system configuration, and data migration.
• Install applications and verify printer and network connectivity.
• Troubleshoot hardware, software, network, and system issues during deployment activities.
• Disconnect and remove legacy equipment from user workstations.
• Transport legacy devices to designated storage locations and dispose of packaging materials appropriately.
• Collaborate with IT Client Services teams to resolve technical issues related to equipment refresh activities.
• Research and implement solutions for deployment and remediation issues.
• Document all work activities, issue resolutions, and asset updates in ServiceNow.
• Maintain accurate IT asset inventory records, including asset tags, serial numbers, user assignments, and location information.
• Update inventory documentation for equipment moves, additions, and changes.
• Collect, digitize, and upload device distribution records to approved repositories.
• Provide professional customer service and communicate deployment progress to end users.
• Perform other duties as assigned to support enterprise refresh initiatives.
Required Qualifications
• Experience deploying and supporting Windows 10 and Windows 11 desktop and laptop environments.
• Experience imaging, configuring, and deploying enterprise computers.
• Knowledge of desktop, laptop, tablet, and peripheral hardware installation and configuration.
• Experience performing hardware setup, software installation, BIOS updates, and domain configuration.
• Experience supporting end-user data migration and application installation.
• Knowledge of network connectivity, printer configuration, and desktop troubleshooting.
• Experience maintaining IT asset inventory and documentation.
• Experience documenting incidents and work activities using ServiceNow or similar ITSM tools.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent customer service and communication skills.
• Ability to travel to multiple customer locations using a personal vehicle.
• Ability to lift, transport, and install computer equipment as required.
Preferred Qualifications
• Experience supporting enterprise hardware refresh or PC deployment projects.
• Familiarity with Microsoft Active Directory and enterprise Windows environments.
• Experience supporting large-scale IT asset management initiatives.
• Knowledge of ITIL processes and IT service management best practices.
• Experience working in government or enterprise IT environments.
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About Compunnel

Sourced by ZipRecruiter

Compunnel is a well-known company located in Plainsboro, NJ, US, recognized in the industry of IT Services and Solutions. Established in 1989, Compunnel offers a suite of services that help businesses integrate technology efficiently into their operations, a recognizable name in the IT solutions sphere for over three decades. The company’s service portfolio includes Digital Transformation, Business Intelligence, Cloud Services, Cybersecurity, and Application Modern Services, among others. Guided by its mission "to innovate with industry-leading digital solutions and disruptive tech strategies for unimagining business growth," the company underlines its commitment to offering out-of-the-box solutions to its clients. Remarkable achievements of the company include serving more than 30 Fortune 500 companies and providing job opportunities for over 50,000 individuals.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

1994

Social media

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