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Referral Manager Jobs in Raleigh, NC (NOW HIRING)

Steadfast Health

Community Outreach Liaison

Raleigh, NC · On-site

Project Management - 10% * Coordinate with referral partners, including those using Steadfast's inpatient consult service to align resources and educational opportunities. * Create quarterly outreach ...

Steadfast Health

Community Outreach Liaison

Raleigh, NC · On-site

Project Management - 10% * Coordinate with referral partners, including those using Steadfast's inpatient consult service to align resources and educational opportunities. * Create quarterly outreach ...

Steadfast Health

Community Outreach Liaison

Raleigh, NC · On-site

Project Management - 10% * Coordinate with referral partners, including those using Steadfast's inpatient consult service to align resources and educational opportunities. * Create quarterly outreach ...

Summit BHC

Manager- Intake

Raleigh, NC · On-site

The Intake Manager is responsible for assisting the Director in managing all the different aspects of the patient assessment, referral, and admission process. Responsibilities include intake ...

Summit BHC

Manager- Intake

Garner, NC · On-site

The Intake Manager is responsible for assisting the Director in managing all the different aspects of the patient assessment, referral, and admission process. Responsibilities include intake ...

Amae Health

Community Liaison

Raleigh, NC

$64K - $80K/yr

  • Medical

  • Dental

  • Vision

Actively manage and grow patient referrals in your region through systematic outreach to existing provider partners * Identify and develop new potential referral sources to grow Amae's presence

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Showing results 21-40

All JobsReferral JobsReferral Manager JobsReferral Manager Jobs in Raleigh, NC

Referral Manager information

See Raleigh, NC salary details

$28.2K

$55.8K

$75.3K

How much do referral manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for referral manager in Raleigh, NC is $55,847.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $66,600.00 per year, depending on experience, location, and employer.

What is a referral manager?

Referral Managers are professionals responsible for managing and coordinating referrals within healthcare organizations or businesses. They ensure that clients, patients, or customers are referred to the appropriate services or specialists in a timely manner. Referral Managers track the progress of referrals, maintain communication between parties, and help streamline processes to improve service delivery and client satisfaction. Their role is essential in ensuring efficient and effective transitions between different levels of care or service providers.

What does a referral manager do?

In the healthcare industry, a referral manager performs a variety of customer service, sales, and marketing duties focused on patient referrals to a clinic, nursing facility, doctor’s office, or hospital. The referral manager typically develops contacts, oversees referral coordinators, provides them with training, ensures they are versed in how to use customer relationship strategies, and oversees community outreach services. You also have administrative responsibilities, such as conducting meetings, making routine visits to facilities, performing reviews of coordinators and other staff, and collaborating with office managers and other staff to ensure all referral practices are being followed.

What are the key skills and qualifications needed to thrive as a referral manager, and why are they important?

To thrive as a Referral Manager, you need strong organizational skills, a background in healthcare administration or case management, and familiarity with referral processes. Proficiency in healthcare information systems, electronic medical records (EMRs), and referral management software is typically required. Exceptional communication, attention to detail, and problem-solving skills help you coordinate effectively between patients, providers, and external partners. These competencies ensure timely and accurate referrals, streamline patient care, and support efficient healthcare operations.

What are some common challenges faced by referral managers and how are they typically addressed?

Referral Managers often navigate challenges such as coordinating communication between multiple departments, ensuring timely follow-up with referrals, and maintaining accurate records. They must prioritize organization and proactive communication to keep processes running smoothly. Leveraging referral management software and establishing clear protocols helps minimize delays and errors. Building strong relationships with internal teams and external partners also plays a crucial role in overcoming these challenges.

What is the difference between Referral Manager vs Recruitment Coordinator?

AspectReferral ManagerRecruitment Coordinator
CredentialsExperience in referral programs, HR certifications often preferredHR or recruiting certifications, relevant experience
Work EnvironmentCorporate HR departments, staffing agenciesRecruitment firms, HR departments, staffing agencies
Employer & Industry UsageUsed in industries with employee referral programsUsed across various industries for hiring support
Search & Comparison IntentFocus on managing referral programs and incentivesFocus on coordinating hiring processes

The main difference is that Referral Managers focus on developing and managing employee referral programs to attract candidates, while Recruitment Coordinators handle the overall hiring process, scheduling interviews, and candidate communication. Both roles are essential in the hiring process but serve different functions within HR teams.

More about Referral Manager jobs

What are the most commonly searched types of Referral jobs in Raleigh, NC?

The most popular types of Referral jobs in Raleigh, NC are:

What are popular job titles related to Referral Manager jobs in Raleigh, NC?

For Referral Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Referral Manager jobs in Raleigh, NC look for?

The top searched job categories for Referral Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Referral Manager jobs?

Cities near Raleigh, NC with the most Referral Manager job openings:

Referral Manager jobs near you
Infographic showing various Referral Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $55,847 per year, or $26.8 per hour.

Community Outreach Liaison

Steadfast Health

Raleigh, NC • On-site

Full-time

Posted 16 days ago

Job description

At Steadfast Health we're a on a mission to deliver hope, healing, and long-term health to those experiencing substance use disorder, through best-in-class addiction treatment and an unwavering belief that lasting recovery comes from partnering with our patients as respected equals in their care journey. We're a passionate team striving to raise the standard of compassionate care for our patients, and we know that to do that, we must care for our people first. We'd love to meet you and tell you about what we're building!
Role
As a Community Outreach Liaison at Steadfast Health, you'll be at the forefront of expanding access to evidence-based substance use disorder treatment, building community awareness around the care we provide, and driving referrals that make a direct impact on lives. As the Community Outreach Liaison, you will serve as an in-community resource leading presentations, building relationships with referring parties, and helping potential patients access our services. As our company representative you will be responsible for integrating Steadfast as a go-to referral partner for a variety of community partners.
Location: Territory will include Raleigh and the surrounding areas
Responsibilities
  • Community Outreach - 75%
    • Visit with designated community partners across your assigned territory to help develop, sustain and grow relationships with (but not limited to): hospitals and health systems, primary care and specialty clinics, government agencies, criminal justice organizations, community resource networks and harm reduction groups.
    • Establish and maintain relationships with Medicaid Managed Care Organizations that serve Steadfast patients, and seek opportunities to join MCOs in community (mobile van, community events, other).
    • Provide information to potential patients exploring treatment options and help steward their process of enrolling in care.
    • Meet or exceed established enrollment targets.
  • Planning & Documentation - 15%
    • Complete timely documentation of all outreach activities.
    • Meet with local clinic staff, supervisor and outreach colleagues.
  • Project Management - 10%
    • Coordinate with referral partners, including those using Steadfast's inpatient consult service to align resources and educational opportunities.
    • Create quarterly outreach and event plans that capitalize on opportunities to be in community with key partners.

Background
  • Track record of building referral relationships: community outreach in behavioral health, criminal justice or hospital space and/or healthcare business development or sales (3 years or more)
  • Public speaking skills
  • Well-developed written communication skills
  • Active driver's license, reliable transportation, and proof of active automobile insurance
  • Experience working with customer relationship management systems (Salesforce, HubSpot, etc.) or electronic medical record systems for referral management
  • Ability to work flexible hours, including evenings and weekends as required
  • Passionate about Steadfast Health's mission to provide low-barrier, non-punitive, harm-reductionist SUD care.
  • Location requirement (e.g. Lives in, or near, Raleigh)

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to travel frequently within the assigned territory, including driving for extended periods.
  • Ability to stand, walk, and move for prolonged periods while attending community events and meetings.
  • Ability to lift and carry materials (such as brochures, banners, and outreach supplies) up to 25 lbs.
  • Ability to work in various environments, including healthcare facilities, community centers, and outdoor event spaces.
  • Ability to use standard office equipment, including computers, phones, and video conferencing tools.
  • Must have the stamina to work flexible hours, including evenings and weekends, as needed.

Investors & Partners
Steadfast Health is proudly funded by Google Ventures (GV) and launched out of Triple Aim Partners. Since 2019, Triple Aim Partners (TAP) has partnered with entrepreneurs across the healthcare ecosystem to build transformative organizations, all with the mission of achieving the Triple Aim (better patient experience, better population health, and lower healthcare costs for all). TAP emphasizes the importance of creating strong, front-line focused company cultures that enable high-quality patient care.

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