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Redemption Manager Jobs (NOW HIRING)

Lake Wylie Bowl N' Bounce

Manager

Lake Wylie, SC · On-site

$35K - $40K/yr

Lake Wylie Bowl N' Bounce is an entertainment center featuring bowling, redemption arcade, laser tag, child soft play structures, food, drink, and more. We are hiring a Manager to join our management ...

Lake Wylie Bowl N' Bounce

Manager

Lake Wylie, SC · On-site

$35K - $40K/yr

Lake Wylie Bowl N' Bounce is an entertainment center featuring bowling, redemption arcade, laser tag, child soft play structures, food, drink, and more. We are hiring a Manager to join our management ...

1UP Entertainment + Social

Operations Manager

Tampa, FL

$16 - $18/hr

Manage arcade, attractions, redemption operations, bowling and FoH areas * Operate attractions and support any department as business needs require * Maintain strong knowledge of arcade operations ...

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Redemption Manager information

See salary details

$29K

$104.6K

$118K

How much do redemption manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for redemption manager in the United States is $104,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What does a redemption manager do?

A Redemption Manager oversees the process of redeeming financial instruments, such as bonds, coupons, or loyalty points, ensuring that all redemptions are processed accurately and efficiently. They manage customer inquiries, verify the legitimacy of redemption requests, and coordinate with other departments to resolve any discrepancies. Additionally, Redemption Managers monitor compliance with relevant regulations and company policies, and may also be responsible for generating reports on redemption activities. Their role is crucial in maintaining trust and satisfaction among clients and stakeholders.

What are the key skills and qualifications needed to thrive as a redemption manager, and why are they important?

To excel as a Redemption Manager, you need strong analytical skills, a background in finance or business, and experience with debt recovery or asset management. Familiarity with financial management software, CRM systems, and relevant regulatory certifications is typically required. Excellent negotiation, problem-solving, and interpersonal communication skills help build trust and effectively resolve customer accounts. These skills ensure efficient recovery processes, compliance, and positive client relationships, which are vital for organizational profitability and reputation.

What are some common challenges faced by a redemption manager and how can they be effectively addressed?

Redemption Managers often face challenges such as managing high volumes of customer redemption requests, ensuring compliance with regulatory standards, and maintaining accurate records. These challenges require strong organizational skills, attention to detail, and effective communication with both customers and internal teams. Utilizing robust tracking systems and regularly updating process guidelines can help streamline operations and minimize errors. Building strong relationships with finance, compliance, and customer service departments also aids in resolving issues quickly and efficiently.

What is the difference between Redemption Manager vs Collections Specialist?

AspectRedemption ManagerCollections Specialist
CredentialsCustomer service experience, knowledge of redemption processesDebt collection experience, familiarity with credit laws
Work EnvironmentFinancial institutions, loyalty programs, customer serviceCollections agencies, banks, credit companies
Employer & IndustryRetail, banking, credit card companiesDebt collection agencies, financial institutions

While both roles involve financial transactions, a Redemption Manager focuses on managing customer redemptions and loyalty programs, ensuring smooth processing and customer satisfaction. In contrast, a Collections Specialist handles overdue accounts, pursuing debt recovery. The roles differ in focus but may overlap in financial knowledge and customer interaction.

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Redemption Manager jobs near you
Infographic showing various Redemption Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $104,575 per year, or $50.3 per hour.

Hospitality Department Head

Redemption Church

San Jose, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description


Job Title: Hospitality Department Head
Reports To: CMOJazzlyn Maldonado
Classification: Full-Time40 Hours Per Week
Schedule: Sunday-Thursday (8:00am-5:00pm or 9:00am-6:00pmFlexible for Holidays, Conferences & Special Events
Position Overview
The Hospitality Department Head is responsible for overseeing the administrative, operational, and hospitality functions that support Redemption Church, church leadership, staff, volunteers, guests, and special events. This role ensures that all hospitality environments-including Green Rooms, VIP areas, kitchens, lounges, staff break rooms, and special event spaces-are maintained with excellence, professionalism, creativity, and intentional care.
This position requires a highly organized, servant-hearted leader who thrives in a fast-paced ministry environment, communicates effectively, manages teams and vendors well, and carries a strong attention to detail while supporting the overall vision and culture of Redemption Church.
Primary Responsibilities
Department Leadership & Administration
  • Lead and oversee all Hospitality Department operationsand responsibilities
  • Maintain professionalism and conduct becoming of achurch environment
  • Ensure clear, detailed, and professional communicationacross all areas
  • Meet deadlines consistently and communicate projectupdates effectively
  • Utilize organizational systems including Asana,Microsoft Teams, Outlook, calendars, and accounting systems
  • Submit purchase requests, expense reports, invoices,and financial documentation accurately and on time
  • Help create and manage hospitality budgets for weeklyministry needs and special events
  • Attend all required staff meetings, departmentmeetings, and organizational events
  • Maintain confidentiality regarding sensitive leadershipand ministry matters

Hospitality Operations
  • Oversee hospitality support for Sunday services,conferences, holidays, and special events
  • Ensure all hospitality spaces are stocked, clean,functional, and guest-ready
  • Manage kitchen inventory, breakroom supplies, GreenRoom inventory, and hospitality storage areas
  • Coordinate food, beverages, snacks, catering, andhospitality needs for ministries, staff, and leadership
  • Create systems for hospitality requests, eventexecution, and volunteer coordination
  • Assist with Green Room and VIP hosting environments forpastors, guests, and speakers
  • Prepare hospitality baskets, gifts, and welcomeamenities for special guests and conferences
  • Develop seasonal and event-related décor plans forhospitality environments

Event & Conference Support
  • Collaborate with the Special Events Department andleadership on conferences, celebrations, concerts, and major events
  • Coordinate catering, hospitality décor, VIP hosting,vendor communication, and event logistics
  • Obtain and maintain vendor documentation includingW-9s, permits, waivers, and compliance forms
  • Work alongside county and health departmentrequirements for kitchen and food service compliance
  • Assist in creating hospitality staffing plans andvolunteer schedules for events

Volunteer Leadership
  • Recruit, train, schedule, and develop Hospitalityvolunteers
  • Ensure volunteers are appreciated, communicated withconsistently, and properly equipped to serve
  • Maintain systems for onboarding and training volunteers
  • Oversee scheduling and communication for Sunday andevent hospitality teams
  • Build strong volunteer culture and team engagement

Facilities & Vendor Coordination
  • Partner with Facilities to maintain kitchen equipment,hospitality spaces, and supply areas
  • Coordinate maintenance requests and work orders asneeded
  • Maintain relationships with vendors, caterers,florists, suppliers, and delivery services
  • Oversee shipping and receiving for Hospitality-relateddeliveries

Executive & Leadership Support
  • Coordinate hospitality and meal support for executiveleadership as needed
  • Assist with food delivery, Green Room preparation, andhospitality arrangements for Pastor Ron and Pastor Hope Carpenter
  • Maintain hospitality readiness for leadership meetings,podcasts, and special gatherings

Requirements
Qualifications:
  • Strong organizational skills, attention to detail, and time management.
  • Skilled in managing multiple priorities and adapting to changing needs.
  • Trustworthy with confidential information; clear written and verbal communicator.
  • Proficient in Google Workspace, Microsoft Office, and project management tools
  • Fully alignedwith and committed to the vision and culture of Redemption Church
  • Strongorganizational, communication, and administrative skills
  • Ability tomaintain confidentiality and professionalism in all environments
  • Strongleadership and volunteer management skills
  • Flexible andadaptable in fast-paced environments with changing priorities
  • Detail-orientedwith excellent follow-through and time management

Benefits
Benefits
  • Medical, Dental, Vision
  • Accrued Vacation, front-loaded Sick pay,
  • Retirement Plan Options
  • Staff Appreciation Days with pay as provided by Leadership
  • Flex Days as provided by Leadership/ Supervisor

Apply