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Redemption Manager Jobs in Utah (NOW HIRING)

FatCats

Attractions Manager

Saratoga Springs, UT · On-site

$50K - $60K/yr

... of our redemption stockrooms and redemption arcade floor rooms. * Participate in company ... Strong organizational and time management skills with excellent attention to detail. * Ability to ...

FatCats

Attractions Manager

Saratoga Springs, UT · On-site

$50K - $60K/yr

... of our redemption stockrooms and redemption arcade floor rooms. * Participate in company ... Strong organizational and time management skills with excellent attention to detail. * Ability to ...

Utah Hockey Club

Loyalty Program Manager

Sandy, UT · On-site

... redemption experience. * Keep the program healthy, simple, and easy for fans to understand ... Manage loyalty vendors and marketing technology partners, including scoping work, managing ...

Utah Mammoth

Loyalty Program Manager

Sandy, UT

... redemption experience. * Keep the program healthy, simple, and easy for fans to understand ... Manage loyalty vendors and marketing technology partners, including scoping work, managing ...

Utah Mammoth

Loyalty Program Manager

Sandy, UT · On-site

... redemption experience. * Keep the program healthy, simple, and easy for fans to understand ... Manage loyalty vendors and marketing technology partners, including scoping work, managing ...

FatCats

Arcade Tech

Saratoga Springs, UT

You'll troubleshoot technical issues, assist guests when they run into problems orneed help picking out a prize from our redemption area, and update the Attractions Manager aboutwhere things are at ...

FatCats

Arcade Tech

Saratoga Springs, UT · On-site

You'll troubleshoot technical issues, assist guests when they run into problems orneed help picking out a prize from our redemption area, and update the Attractions Manager aboutwhere things are at ...

FatCats Entertainment

Arcade Tech

Saratoga Springs, UT · On-site

$13 - $15/hr

You'll troubleshoot technical issues, assist guests when they run into problems orneed help picking out a prize from our redemption area, and update the Attractions Manager aboutwhere things are at ...

Awardco

Marketplace Growth Specialist

Lindon, UT

... managers, developing a working understanding of global vendor landscapes and pricing structures. * Catalog Operations: Develop deep fluency in how the redemption catalog works end-to-end ...

Awardco

Marketplace Growth Specialist

Lindon, UT · On-site

... managers, developing a working understanding of global vendor landscapes and pricing structures. * Catalog Operations: Develop deep fluency in how the redemption catalog works end-to-end ...

Awardco

Marketplace Growth Specialist

Lindon, UT · On-site

... managers, developing a working understanding of global vendor landscapes and pricing structures. * Catalog Operations: Develop deep fluency in how the redemption catalog works end-to-end ...

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Redemption Manager information

What does a redemption manager do?

A Redemption Manager oversees the process of redeeming financial instruments, such as bonds, coupons, or loyalty points, ensuring that all redemptions are processed accurately and efficiently. They manage customer inquiries, verify the legitimacy of redemption requests, and coordinate with other departments to resolve any discrepancies. Additionally, Redemption Managers monitor compliance with relevant regulations and company policies, and may also be responsible for generating reports on redemption activities. Their role is crucial in maintaining trust and satisfaction among clients and stakeholders.

What is the difference between Redemption Manager vs Collections Specialist?

AspectRedemption ManagerCollections Specialist
CredentialsCustomer service experience, knowledge of redemption processesDebt collection experience, familiarity with credit laws
Work EnvironmentFinancial institutions, loyalty programs, customer serviceCollections agencies, banks, credit companies
Employer & IndustryRetail, banking, credit card companiesDebt collection agencies, financial institutions

While both roles involve financial transactions, a Redemption Manager focuses on managing customer redemptions and loyalty programs, ensuring smooth processing and customer satisfaction. In contrast, a Collections Specialist handles overdue accounts, pursuing debt recovery. The roles differ in focus but may overlap in financial knowledge and customer interaction.

What are the key skills and qualifications needed to thrive as a redemption manager, and why are they important?

To excel as a Redemption Manager, you need strong analytical skills, a background in finance or business, and experience with debt recovery or asset management. Familiarity with financial management software, CRM systems, and relevant regulatory certifications is typically required. Excellent negotiation, problem-solving, and interpersonal communication skills help build trust and effectively resolve customer accounts. These skills ensure efficient recovery processes, compliance, and positive client relationships, which are vital for organizational profitability and reputation.

What are some common challenges faced by a redemption manager and how can they be effectively addressed?

Redemption Managers often face challenges such as managing high volumes of customer redemption requests, ensuring compliance with regulatory standards, and maintaining accurate records. These challenges require strong organizational skills, attention to detail, and effective communication with both customers and internal teams. Utilizing robust tracking systems and regularly updating process guidelines can help streamline operations and minimize errors. Building strong relationships with finance, compliance, and customer service departments also aids in resolving issues quickly and efficiently.
What are popular job titles related to Redemption Manager jobs in Utah? For Redemption Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Redemption Manager jobs in Utah look for? The top searched job categories for Redemption Manager jobs in Utah are:
What cities in Utah are hiring for Redemption Manager jobs? Cities in Utah with the most Redemption Manager job openings:
Redemption Manager jobs near you
Infographic showing various Redemption Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Attractions Manager

FatCats

Saratoga Springs, UT • On-site

$50K - $60K/yr

Full-time

Posted 27 days ago

FatCats rating

5.8

Company rating: 5.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

15th of 42 rated movie theaters

Job description

Description

  •  Oversee the Guest Experience & Operations side of our Attractions areas:
  • Bowling Operations
  • Arcade Operations
  • Glow Golf Operations
  • Cinema/Projection Operations
  •  Assisting in running the floor to elevate the guest experience, maintaining guest satisfaction, speed of service and cleanliness of the main lobby, bathrooms, and theaters.
  •  Train and develop Team Members in all attraction's areas.
  •  Partner with the Training & Guest Service Manager and Assistant General Manager to develop growth plans for team members.
  •  Assist with the orders/inventory, replenishment, and functionality of our redemption stockrooms and redemption arcade floor rooms.
  •  Participate in company's leadership programs and weekly calls.
  •  Ensure all arcade games and projectors are regularly being serviced, maintained, and cleaned.
  •  Troubleshoot and diagnose issues with arcade games and projectors, compile necessary part orders for Attractions Manager, and complete mechanical, electrical, hardware, and software repairs.
  •  Provide IT support for POS software, VOIP phones, and merchant processing hardware.
  •  Maintain all hardware elements of theater projectors, audio, and video systems of the center.

Requirements

  •  1-2 years leadership experience.
  •  Personable but professional demeanor.
  •  Strong organizational and time management skills with excellent attention to detail.
  •  Ability to work well in a fast-paced environment and to problem solve effectively.
  •  Proven ability in leadership, communication, and negotiating skills.
  •  Take initiative as a self-starter known to work with integrity while also being a strong team player.
  •  Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset.
  •  High EQ with self-awareness, ability to collaborate with others, listen attentively, empathize with others, defuse conflict, show adaptability, and demonstrate good judgment.
  •  Computer literate with ability to pick up new software programs and applications easily.
  •  High School Diploma or GED (required).
  •  Able to lift 35 pounds

What FatCats employees say

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