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Recovery Agent Remote Jobs (NOW HIRING)

Embrace Pet Insurance

Sales Agent

Akron, OH · On-site +1

... recovery services, and more throughout North America. We believe pet insurance is more than a ... Job Location: Remote - USA This position is remote, and you will work from a home office.

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Recovery Agent Remote information

What are Recovery Agent Remote jobs?

Recovery Agent Remote jobs involve working from a remote location to help organizations recover outstanding debts or assets. As a remote recovery agent, you typically communicate with clients or customers via phone, email, or online platforms to negotiate payment plans, resolve account discrepancies, and ensure compliance with relevant laws. This role requires strong communication, negotiation skills, and the ability to work independently in a virtual environment.

What is the difference between Recovery Agent Remote vs Recovery Specialist?

AspectRecovery Agent RemoteRecovery Specialist
CredentialsTypically requires security or recovery certifications, background checksOften requires similar certifications, customer service skills
Work EnvironmentRemote, often independent or part of a security teamCan be remote or on-site, customer-facing roles
Industry UsageFinancial, security, debt collectionFinancial, insurance, debt recovery

Recovery Agent Remote and Recovery Specialist roles share similar credentials and industry usage, but Recovery Agent Remote is more focused on remote security or recovery tasks, while Recovery Specialist may involve direct customer interaction and on-site work. Both roles are vital in financial and security sectors, with overlapping skills but different primary responsibilities.

What are the key skills and qualifications needed to thrive as a Recovery Agent (Remote), and why are they important?

To thrive as a Recovery Agent (Remote), you need strong negotiation skills, knowledge of debt collection practices, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and compliance regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent communication, problem-solving, and resilience are crucial soft skills for handling sensitive conversations and overcoming objections. These skills and qualities ensure effective debt recovery, legal compliance, and positive client interactions in a remote work environment.

What are some common challenges faced by remote Recovery Agents, and how can they be addressed?

Remote Recovery Agents often encounter challenges such as difficulty establishing rapport with clients over the phone or digital channels, managing time effectively without in-person supervision, and navigating varying regulations across jurisdictions. To overcome these, agents can leverage strong communication skills, maintain organized schedules, and participate in regular virtual team meetings for support and updates. Staying informed about relevant laws and company policies is also crucial for compliance and effectiveness in debt recovery.
More about Recovery Agent Remote jobs
What cities are hiring for Recovery Agent Remote jobs? Cities with the most Recovery Agent Remote job openings:
What are the most commonly searched types of Recovery Agent jobs? The most popular types of Recovery Agent jobs are:
What states have the most Recovery Agent Remote jobs? States with the most job openings for Recovery Agent Remote jobs include:
What job categories do people searching Recovery Agent Remote jobs look for? The top searched job categories for Recovery Agent Remote jobs are:
Recovery Agent Remote jobs near you
Infographic showing various Recovery Agent Remote job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 90% Full Time, 6% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Customer Service Representative - State Farm Agent Team Member

Lee Hudson - State Farm Agent

Remote

$45K - $65K/yr

Other

Posted 12 days ago

Job description

We're Hiring!

As a Customer Service Representative - State Farm Agent Team Member with Lee Hudson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.

Qualifications:

  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Must have prior State Farm experience.

This is a remote position.

Compensation: $45,000.00 - $65,000.00 per year

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Health Insurance. Our office is located in Virginia Beach, VA. Our office is open 9am-5pm.

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Apply