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Recovery Officer Jobs (NOW HIRING)

Collections and Recovery Officer

Holyoke, MA ยท On-site

$82K - $90K/yr

The Collections & Recovery Officer is responsible for overseeing the Bank's delinquency, non-performing, and charged-off loan portfolios, including mortgage loans. This role leads recovery strategy ...

Disaster Recovery Officer

Jacksonville, FL ยท On-site

$16.25 - $19.50/hr

Company Description Headquartered in North East Florida, we are a State of Florida Department of Agriculture and Consumer Services Regulated Security Agency. Fully insured and licensed with a client ...

Collections Representative

Pittsburgh, PA ยท On-site

$16 - $20.50/hr

Institutes legal action if instructed by preparing required paperwork, filing complaints with District Justice and referring automobile accounts to the Asset Recovery Officer while complying with ...

Collections Representative

Pittsburgh, PA ยท On-site

$16.50 - $21.25/hr

Institutes legal action if instructed by preparing required paperwork, filing complaints with District Justice and referring automobile accounts to the Asset Recovery Officer while complying with ...

Case Manager

Des Moines, IA ยท On-site

$48K - $71K/yr

Child Support Recovery Officer) to join our Davenport team to help Iowa families successfully navigate the child support process. As part of our team, you will play a crucial role in establishing ...

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Recovery Officer information

What is the role of a collection recovery officer?

A collection recovery officer is responsible for managing overdue accounts by contacting customers to recover unpaid debts, negotiating repayment plans, and ensuring compliance with relevant laws. They often use communication skills, debt management software, and may work within a team to meet recovery targets.

What are some common challenges Recovery Officers face when negotiating payment plans with clients?

Recovery Officers often encounter challenges such as clients' financial constraints, reluctance to communicate, and emotional stress related to debt. Successfully negotiating payment plans requires patience, empathy, and strong communication skills to build trust and find mutually acceptable solutions. It's important to balance the organization's need for debt recovery with a respectful, client-focused approach, ensuring compliance with legal and ethical standards throughout the process.

What skills do you need to be a recovery agent?

Recovery officers need strong communication and negotiation skills to interact effectively with debtors. They should also have good problem-solving abilities, attention to detail, and knowledge of relevant laws and regulations. Physical fitness and the ability to work independently are often important, along with familiarity with tracking tools and documentation processes.

What are the key skills and qualifications needed to thrive as a Recovery Officer, and why are they important?

To thrive as a Recovery Officer, you need strong analytical skills, knowledge of debt collection processes, and a background in finance or a related field. Familiarity with debt recovery software, CRM systems, and relevant legal regulations is typically required. Excellent negotiation, communication, and problem-solving skills set top performers apart in this role. These skills ensure effective debt resolution, compliance with laws, and the ability to maintain positive client relationships while achieving recovery targets.

What is the role of a recovery officer?

A recovery officer is responsible for retrieving overdue payments or debts from borrowers or clients. They assess accounts, negotiate repayment plans, and ensure compliance with legal and company policies, often using communication skills and financial tools. The role may require knowledge of debt collection laws and experience with record-keeping systems.

What does a recovery agent do?

A recovery agent, also known as a recovery officer, is responsible for locating and recovering assets or collateral for lenders when borrowers default on loans. They often work in debt collection, using investigative skills and sometimes legal procedures to retrieve owed funds or property. The role may require knowledge of relevant laws, negotiation skills, and sometimes the use of tracking tools or databases.

What are Recovery Officers?

Recovery Officers are professionals responsible for managing and recovering overdue payments or debts owed to an organization. They typically work for banks, financial institutions, or collection agencies, contacting customers to negotiate payment plans, resolve outstanding balances, and ensure compliance with relevant laws and policies. Their role often involves maintaining accurate records, providing customer service, and sometimes initiating legal actions if debts remain unpaid. Effective communication and negotiation skills are crucial in this position.

What is the difference between Recovery Officer vs Debt Collector?

AspectRecovery OfficerDebt Collector
Required CredentialsOften requires financial or legal certifications, relevant experienceLess formal, may require basic communication skills
Work EnvironmentOffice-based, field visits, legal settingsPrimarily fieldwork, direct debtor contact
Employer & IndustryBanks, financial institutions, legal firmsLoan agencies, collection agencies, banks
Common Search IntentUnderstanding roles, career options, qualificationsDebt recovery, collection processes, job roles

Recovery Officers typically handle legal and financial recovery processes, often requiring certifications and working in formal environments. Debt Collectors focus on direct debtor contact, usually in the field, with less emphasis on formal credentials. Both roles are common in banking and financial sectors, but Recovery Officers generally have more specialized responsibilities.

More about Recovery Officer jobs
What cities are hiring for Recovery Officer jobs? Cities with the most Recovery Officer job openings:
What are the most commonly searched types of Recovery Officer jobs? The most popular types of Recovery Officer jobs are:
What states have the most Recovery Officer jobs? States with the most job openings for Recovery Officer jobs include:
Infographic showing various Recovery Officer job openings in the United States as of July 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.
Asset Recovery Officer

$14.50 - $16.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Job description

Description

If you are looking for a great place to work, and reach your potential, look toPeoples Security Bank & Trust.We continue to grow and are always looking for the right people to join our team.#TeamPSBT



Our Asset Recovery Officers are responsible for tracking, managing, restructuring, and collecting problem loans as assigned; complying with operating policies and procedures established for the loan workout function; communicating with appropriate personnel; responding to inquiries or requests for information; maintaining appropriate records and providing assigned reports.


Essential Duties:


  • Analyzes assigned problem loans and determines the most effective method for maximizing financial recovery.
  • Discusses collection strategies with Asset Recovery Manager and lending officers.
  • In conjunction with the Asset Recovery Manager, negotiates restructuring of credit and repayment terms with customers, attorneys, and representatives of other creditors and lending personnel from other companies to secure appropriate workout arrangements; maintains regular communication with attorneys and customers.
  • Monitors adherence to terms of workout agreements.
  • Evaluates collateral position to better secure loan and establish recourse to other borrower assets against the possibility of charge off.
  • Monitors the sale of repossessed items through auction or other means.
  • Coordinates the timely purchase of SBA guaranteed loans and reimbursement of qualified expenses from SBA.
  • Calculates and submits required documentation for SBA portion of recoveries.
  • Attends bank foreclosure sales and administers bank-owned property (i.e. obtains insurance coverage, shows property to prospective buyers, lists property with realtor, follows up on maintenance concerns, attends closings, etc.)
  • Works with Bank's internal Asset Recovery Department, Loan Administration Department, outside auditors, and outside examiners regarding problem loans.
  • Assists in the development and maintenance of a sound credit policy which is consistent with the Bank's philosophy of lending.
  • Assists with reviews of past-due and criticized loan reports, supervisory examination reports, and other sources of information for possible downgrading of deteriorating situations.

Benefits Offered to Peoples Security Bank Employees

**Our College Tuition Reimbursement Benefit can help you achieve your long-term career and educational goals**

  • Medical Plans
  • Dental Plan
  • Vision Plan
  • Life Insurance
  • Disability Insurance
  • 401(K) Plan
  • ESOP Plan
  • Paid Time Off
  • Paid Holidays
  • Voluntary Time Off
  • Employee Assistance Program
  • Banking Classes
  • Internal Advancement Opportunities


Peoples Security Bank and Trust Company is an Equal Opportunity Employer


Company Overview


Since 1905, community has and always will be our purpose. We were founded on the principle to be a bank that people can trust. We would not be where we are today without the dedication that our employees have had since we first opened our doors. Our values still hold true to this day and we are making strides to continue to grow with our amazing team.

  • Integrity - it is our foundation, the basis of everything we do. We strive to be professional, honest, trustworthy, confidential, and respectful at all times.
  • Excellence - to do things better, exceeding expectations
  • Teamwork - working together for a common good, engaging our customers, coworkers, and partners
  • Efficient - we will strive to manage our expenses

We believe our team is what makes our organization successful. Hearing their stories show a path of growth and enrichment in their careers. Every single team member truly makes a difference within our company and we're grateful for each employee who chooses to work with us.


Requirements


Education/Training: A B.S. or B.A. degree in a related field of study normally required; specialized loan workout education/training.


Skill(s): Must demonstrate strong communication skills; proficient interpersonal relations skills; proficient financial statement analysis skills; thorough knowledge of bank lending principles, policies, and practices; knowledge of current lending and loan workout laws and regulations; moderate PC skills.


Experience: A minimum of five (5) years' related experience normally required.ย 


Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. At times required to stoop, kneel, bend, crouch and lift up to 25 pounds. This position requires regular use of a computer.ย