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Recovery Officer Jobs (NOW HIRING)

F.N.B. Corporation

Collections Representative

Pittsburgh, PA · On-site

$16.50 - $21.25/hr

Partner with internal teams (loan officers, recovery specialists, etc.) to resolve accounts * Ensure compliance with all regulatory requirements and internal policies Additional Responsibilities by ...

Fnbcorp

Collections Representative

Hermitage, PA

$15.50 - $20/hr

Partner with internal teams (loan officers, recovery specialists, etc.) to resolve accounts * Ensure compliance with all regulatory requirements and internal policies Additional Responsibilities by ...

Lasting Hope Recovery Center

Security Officer

Omaha, NE · On-site

$18.06 - $25.51/hr

At Lasting Hope Recovery Center, patients find comfort and a team of caring professionals working ... Six (6) months experience as security officer in a healthcare setting or * One (1) year experience ...

Lasting Hope Recovery Center

Security Officer

Omaha, NE · On-site

$18.06 - $25.51/hr

At Lasting Hope Recovery Center, patients find comfort and a team of caring professionals working ... Six (6) months experience as security officer in a healthcare setting or * One (1) year experience ...

Lasting Hope Recovery Center

Security Officer

Omaha, NE · On-site

$18.06 - $25.51/hr

At Lasting Hope Recovery Center, patients find comfort and a team of caring professionals working ... Six (6) months experience as security officer in a healthcare setting or * One (1) year experience ...

Lasting Hope Recovery Center

Security Officer

Omaha, NE · On-site

$18.06 - $25.51/hr

At Lasting Hope Recovery Center, patients find comfort and a team of caring professionals working ... Six (6) months experience as security officer in a healthcare setting or * One (1) year experience ...

Lasting Hope Recovery Center

Security Officer

Omaha, NE · On-site

$18.06 - $25.51/hr

At Lasting Hope Recovery Center, patients find comfort and a team of caring professionals working ... Six (6) months experience as security officer in a healthcare setting or * One (1) year experience ...

Lasting Hope Recovery Center

Security Officer

Omaha, NE · On-site

$18.06 - $25.51/hr

At Lasting Hope Recovery Center, patients find comfort and a team of caring professionals working ... Job Summary and Responsibilities As our Security Officer, you will monitor buildings and grounds on ...

Lasting Hope Recovery Center

Security Officer

Omaha, NE · On-site

$18.06 - $25.51/hr

At Lasting Hope Recovery Center, patients find comfort and a team of caring professionals working ... Job Summary and Responsibilities As our Security Officer, you will monitor buildings and grounds on ...

Lasting Hope Recovery Center

Security Officer

Omaha, NE · On-site

$18.06 - $25.51/hr

At Lasting Hope Recovery Center, patients find comfort and a team of caring professionals working ... Job Summary and Responsibilities As our Security Officer, you will monitor buildings and grounds on ...

Lasting Hope Recovery Center

Security Officer

Omaha, NE

$18.06 - $25.51/hr

Job Summary and Responsibilities As our Security Officer, you will monitor buildings and grounds on ... At Lasting Hope Recovery Center, patients find comfort and a team of caring professionals working ...

Lasting Hope Recovery Center

Security Officer

Omaha, NE

$18.06 - $25.51/hr

Job Summary and Responsibilities As our Security Officer, you will monitor buildings and grounds on ... At Lasting Hope Recovery Center, patients find comfort and a team of caring professionals working ...

Lasting Hope Recovery Center

Security Officer

Omaha, NE

$18.06 - $25.51/hr

Job Summary and Responsibilities As our Security Officer, you will monitor buildings and grounds on ... At Lasting Hope Recovery Center, patients find comfort and a team of caring professionals working ...

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Showing results 41-60

All JobsRecovery Officer Jobs

Recovery Officer information

What is a recovery officer?

Recovery Officers are professionals responsible for managing and recovering overdue payments or debts owed to an organization. They typically work for banks, financial institutions, or collection agencies, contacting customers to negotiate payment plans, resolve outstanding balances, and ensure compliance with relevant laws and policies. Their role often involves maintaining accurate records, providing customer service, and sometimes initiating legal actions if debts remain unpaid. Effective communication and negotiation skills are crucial in this position.

What are some common challenges recovery officers face when negotiating payment plans with clients?

Recovery Officers often encounter challenges such as clients' financial constraints, reluctance to communicate, and emotional stress related to debt. Successfully negotiating payment plans requires patience, empathy, and strong communication skills to build trust and find mutually acceptable solutions. It's important to balance the organization's need for debt recovery with a respectful, client-focused approach, ensuring compliance with legal and ethical standards throughout the process.

What are the key skills and qualifications needed to thrive as a recovery officer, and why are they important?

To thrive as a Recovery Officer, you need strong analytical skills, knowledge of debt collection processes, and a background in finance or a related field. Familiarity with debt recovery software, CRM systems, and relevant legal regulations is typically required. Excellent negotiation, communication, and problem-solving skills set top performers apart in this role. These skills ensure effective debt resolution, compliance with laws, and the ability to maintain positive client relationships while achieving recovery targets.

What is the difference between Recovery Officer vs Debt Collector?

AspectRecovery OfficerDebt Collector
Required CredentialsOften requires financial or legal certifications, relevant experienceLess formal, may require basic communication skills
Work EnvironmentOffice-based, field visits, legal settingsPrimarily fieldwork, direct debtor contact
Employer & IndustryBanks, financial institutions, legal firmsLoan agencies, collection agencies, banks
Common Search IntentUnderstanding roles, career options, qualificationsDebt recovery, collection processes, job roles

Recovery Officers typically handle legal and financial recovery processes, often requiring certifications and working in formal environments. Debt Collectors focus on direct debtor contact, usually in the field, with less emphasis on formal credentials. Both roles are common in banking and financial sectors, but Recovery Officers generally have more specialized responsibilities.

More about Recovery Officer jobs

What cities are hiring for Recovery Officer jobs?

Cities with the most Recovery Officer job openings:

What are the most commonly searched types of Recovery Officer jobs?

The most popular types of Recovery Officer jobs are:

Who are the top companies hiring for Recovery Officer jobs?

The top employers for Recovery Officer jobs are:

What states have the most Recovery Officer jobs?

States with the most job openings for Recovery Officer jobs include:

Recovery Officer jobs near you
Infographic showing various Recovery Officer job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Collections Representative

First National Bank of Pennsylvania

Hermitage, PA • On-site

$15.50 - $20/hr

Other

Re-posted 27 days ago

Job description

Primary Office Location:503 Martindale Street 4th Floor. Pittsburgh, Pennsylvania. 15212. Join our team. Make a difference - for us and for your future.
Collections RepresentativesLoan Adjustor (Levels I, II, III)

Retail Lending | Pittsburgh, PA or Hermitage, PA

About the Role

We are seeking motivated and detail-oriented Loan Adjustors (Levels I-III) to join our Retail Lending team. In this role, you will manage delinquent loan accounts by working directly with customers to identify solutions, establish payment arrangements, and help bring accounts back to a current status.

Depending on experience level, you will handle a range of accounts-from early-stage delinquencies to complex, late-stage collections and recovery efforts-while ensuring compliance with all policies and regulations.

What You'll Do
  • Contact customers with past-due accounts to discuss repayment options and establish payment plans
  • Negotiate solutions that align with both customer needs and bank guidelines
  • Analyze borrower financial situations to determine appropriate collection strategies (Levels II & III)
  • Maintain accurate and detailed records of all account activity, communications, and payment arrangements
  • Research and resolve account discrepancies, including payment issues and transaction history
  • Prepare written correspondence, including demand letters and customer communications
  • Partner with internal teams (loan officers, recovery specialists, etc.) to resolve accounts
  • Ensure compliance with all regulatory requirements and internal policies
Additional Responsibilities by Level

  • Level II:

    • Independently determine collection strategies based on account analysis
    • Support reporting and provide guidance to less experienced team members

  • Level III:

    • Manage complex, late-stage delinquent and recovery accounts
    • Initiate and coordinate legal actions in accordance with policies and applicable laws
    • Act as a subject matter expert and provide guidance or support across the team
What We're Looking For
  • Strong communication and negotiation skills
  • Excellent customer service and problem-solving abilities
  • High attention to detail and ability to manage multiple priorities
  • Analytical mindset with sound decision-making skills (especially Levels II & III)
  • Comfortable working with systems, data, and documentation
  • Knowledge of collections practices, regulations, and loan products preferred
Qualifications
  • Education: High School Diploma or GED required
  • Experience:
    • Level I: 1+ year of customer service, collections, or related experience
    • Level II: 3+ years of collections or loan servicing experience
    • Level III: 3+ years (typically 5+) in advanced collections, recovery, or complex account management
Why Join Us
  • Opportunity to grow across clearly defined levels
  • Exposure to a variety of lending products and customer scenarios
  • Collaborative team environment
  • Ability to make a meaningful impact by helping customers find financial solutions
Position Title: Loan Adjustor 1
Business Unit: Retail Lending
Reports To: Supervisor of Loan Adjustment
Position Overview:
This position is primarily responsible for collecting delinquent accounts, preparing and compiling documentation, preparing concise correspondence, records and reports, determining appropriate collection strategies for the assigned level portfolio and upon discretion instituting legal action.
Primary Responsibilities:
Collects delinquent accounts by locating past due borrowers, distributing demand letters, contacting borrowers to establish payment procedures, utilizing effective human relation skills to obtain payments, notifying borrowers of their rights and amounts due, monitoring to ensure the borrower's commitment to pay and obtaining payments while presenting a positive image of the Bank.
Prepares and compiles documentation on all collection actions taken such as telephone conversations, alternative financial arrangements, letters mailed, conversations with borrowers and correspondence with loan officers by telephone or letter.
Documents collection actions and prepares lists of past due loans to ensure adherence with due diligence accurately and timely.
Prepares concise correspondence, records and reports by establishing and maintaining delinquent accounts records, updating files, documenting payments received, reviewing records and transactions, resolving misapplied payments and researching transactions.
Resolves problems, follows up to minimize delinquent accounts and ensures compliance with Bank guidelines and established laws.
Institutes legal action if instructed by preparing required paperwork, filing complaints with District Justice and referring automobile accounts to the Asset Recovery Officer while complying with policies, procedures and regulations to recover Bank assets.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Education:
High School or GED
Minimum Years Experience:
1
Special Skills:
Excellent project management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Excellent customer service skills
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Knowledge of laws that relate to foreclosure, repossession and fair debt.
Special Licenses and Certificates:
N/A
Physical Requirements:
N/A

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

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