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Recovery Officer Jobs (NOW HIRING)

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Coordinate with the Investment Recovery Officer regarding disposal of obsolete, damaged, or unusable equipment. * Evaluate inventory and distribution systems and recommend process improvements.

Collections Representative

Pittsburgh, PA · On-site

$16.50 - $21.25/hr

Partner with internal teams (loan officers, recovery specialists, etc.) to resolve accounts * Ensure compliance with all regulatory requirements and internal policies Additional Responsibilities by ...

Collections Representative

Pittsburgh, PA · On-site

$16.50 - $21.25/hr

Partner with internal teams (loan officers, recovery specialists, etc.) to resolve accounts * Ensure compliance with all regulatory requirements and internal policies Additional Responsibilities by ...

Collections Representative

Hermitage, PA · On-site

$15.50 - $20/hr

Partner with internal teams (loan officers, recovery specialists, etc.) to resolve accounts * Ensure compliance with all regulatory requirements and internal policies Additional Responsibilities by ...

Chief Executive Officer

Cambridge, OH · On-site

$120K - $200K/yr

Operations Direct Report To : VP of Field Operations Job Type: Full-Time About Hickory Recovery ... This CEO will oversee all aspects of facility operations while driving strategic growth, financial ...

Showing results 21-40

Recovery Officer information

What is a recovery officer?

Recovery Officers are professionals responsible for managing and recovering overdue payments or debts owed to an organization. They typically work for banks, financial institutions, or collection agencies, contacting customers to negotiate payment plans, resolve outstanding balances, and ensure compliance with relevant laws and policies. Their role often involves maintaining accurate records, providing customer service, and sometimes initiating legal actions if debts remain unpaid. Effective communication and negotiation skills are crucial in this position.

What are some common challenges recovery officers face when negotiating payment plans with clients?

Recovery Officers often encounter challenges such as clients' financial constraints, reluctance to communicate, and emotional stress related to debt. Successfully negotiating payment plans requires patience, empathy, and strong communication skills to build trust and find mutually acceptable solutions. It's important to balance the organization's need for debt recovery with a respectful, client-focused approach, ensuring compliance with legal and ethical standards throughout the process.

What are the key skills and qualifications needed to thrive as a recovery officer, and why are they important?

To thrive as a Recovery Officer, you need strong analytical skills, knowledge of debt collection processes, and a background in finance or a related field. Familiarity with debt recovery software, CRM systems, and relevant legal regulations is typically required. Excellent negotiation, communication, and problem-solving skills set top performers apart in this role. These skills ensure effective debt resolution, compliance with laws, and the ability to maintain positive client relationships while achieving recovery targets.

What is the difference between Recovery Officer vs Debt Collector?

AspectRecovery OfficerDebt Collector
Required CredentialsOften requires financial or legal certifications, relevant experienceLess formal, may require basic communication skills
Work EnvironmentOffice-based, field visits, legal settingsPrimarily fieldwork, direct debtor contact
Employer & IndustryBanks, financial institutions, legal firmsLoan agencies, collection agencies, banks
Common Search IntentUnderstanding roles, career options, qualificationsDebt recovery, collection processes, job roles

Recovery Officers typically handle legal and financial recovery processes, often requiring certifications and working in formal environments. Debt Collectors focus on direct debtor contact, usually in the field, with less emphasis on formal credentials. Both roles are common in banking and financial sectors, but Recovery Officers generally have more specialized responsibilities.

What is a typical day for a recovery officer?

A recovery officer's day typically involves contacting debtors to negotiate repayment plans, assessing accounts for delinquency, and documenting interactions. They often use specialized software to track cases and may visit clients or attend meetings to facilitate debt recovery efforts.

What skills do recovery officers need?

Recovery officers need strong communication and negotiation skills to interact effectively with debtors. They should also have good organizational abilities, attention to detail, and knowledge of relevant laws and regulations related to debt collection. Proficiency with computer systems and data management tools is also important for tracking cases and maintaining records.
More about Recovery Officer jobs

What cities are hiring for Recovery Officer jobs?

Cities with the most Recovery Officer job openings:

What are the most commonly searched types of Recovery Officer jobs?

The most popular types of Recovery Officer jobs are:

Who are the top companies hiring for Recovery Officer jobs?

The top employers for Recovery Officer jobs are:

What states have the most Recovery Officer jobs?

States with the most job openings for Recovery Officer jobs include:

What are popular job titles related to Recovery Officer jobs?

For Recovery Officer jobs, the most frequently searched job titles are:

Infographic showing various Recovery Officer job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Senior Commercial Credit Risk Review Officer

Houston, TX • On-site

Bank OZK
Commercial Banking • 1 - 5K employees

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago


Bank OZK rating

8.2

Company rating: 8.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

54th of 176 rated banks


Job description

Why Bank OZK

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits (https://careers.ozk.com/benefits) .

Job Purpose & Scope

Responsible for planning and leading projects that analyze loan portfolio segments and evaluates the quality of credit approval decisions with a focus on identifying the strength of loan underwriting, loan structuring, loan monitoring, risk rating accuracy, and workout and recovery plans.

Essential Job Functions

  • Functions as a Reviewer-In-Charge (RIC).

  • Leads pre-review discovery and planning meetings with credit risk and line management, manages the fieldwork phase, rolls up loan transaction results, identifies reportable risk issues, and presents findings and conclusions at management exit meetings.

  • Manages a pipeline of loans that are generally the most complex and technical loan transactions.

  • Performs continuous monitoring of assigned loan portfolios or portfolio segments.

  • Performs quality assurance work on beginner and intermediate level credit risk reviews.

  • Evaluates credit delivery infrastructure supporting credit decisions and ongoing portfolio management.

  • Completes special projects and research as assigned.

  • Embraces a culture of continuous improvement and supports the team's professional practice and quality control standards.

  • Performs other duties as assigned.

Knowledge, Skills & Abilities

  • Advanced knowledge of loan documentation, credit fundamentals, and financial statement analysis.

  • Strong knowledge of commercial loan origination, underwriting, servicing, and monitoring practices and procedures.

  • Exceptional knowledge and understanding of federal banking regulations related to lending and risk management.

  • Knowledge of commercial lending and capital market products.

  • Knowledge and understanding of basic principles of auditing.

  • Ability to communicate effectively both verbally and in writing.

  • Strong analytical and technical competencies.

  • Ability to utilize discretion and sound judgment in decision-making.

  • Ability to effectively analyze problematic and complex commercial real estate and commercial & industrial loan transactions.

  • Ability to work collaboratively with others.

  • Strong ability to influence and persuade others to achieve goals.

  • Ability to manage multiple tasks with exacting deadlines in a fast-paced environment.

  • Ability to maintain confidentiality.

  • Ability to demonstrate effective organization, critical thinking, analytical, and problem-solving skills.

  • Ability to work without supervision.

  • Ability and desire to continuously learn.

  • Skill in using computer and Microsoft Office, including Outlook, Excel, and Word; ability to acquire other computer skills as needed.

Basic Qualifications

  • Bachelor's degree, or commensurate work experience, required.

  • Minimum of seven (7) years of commercial lending work experience, required.

  • Minimum of two (2) years of Commercial Credit Risk Review, or commensurate Bank Examiner work experience, required.

  • Commercial Credit Officer experience, preferred.

  • Workout & Recovery Officer (Special Assets) experience, preferred.

  • RMA Credit Risk Certification ("CRC"), preferred.

Job Expectations

Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

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EEO Statement

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.


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