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Recovery Officer Jobs (NOW HIRING)

F.N.B. Corporation

Collections Representative

Pittsburgh, PA · On-site

$16.50 - $21.25/hr

Partner with internal teams (loan officers, recovery specialists, etc.) to resolve accounts * Ensure compliance with all regulatory requirements and internal policies Additional Responsibilities by ...

Fnbcorp

Collections Representative

Pittsburgh, PA

$16.50 - $21.25/hr

Partner with internal teams (loan officers, recovery specialists, etc.) to resolve accounts * Ensure compliance with all regulatory requirements and internal policies Additional Responsibilities by ...

Fnbcorp

Collections Representative

Hermitage, PA

$15.50 - $20/hr

Partner with internal teams (loan officers, recovery specialists, etc.) to resolve accounts * Ensure compliance with all regulatory requirements and internal policies Additional Responsibilities by ...

Sanctuary Recovery Centers

CFO - Part Time

Phoenix, AZ · On-site

Chief Financial Officer (CFO) Sanctuary Recovery Centers Location: Phoenix, AZ Reports To: Chief Executive Officer (CEO) & Director of Operations Position Type: Executive Leadership / C‑Suite ...

Sanctuary Recovery Centers

CFO - Part Time

Phoenix, AZ · On-site

Chief Financial Officer (CFO) Sanctuary Recovery Centers Location: Phoenix, AZ Reports To: Chief Executive Officer (CEO) & Director of Operations Position Type: Executive Leadership / C-Suite ...

Lasting Hope Recovery Center

Security Officer

Omaha, NE

$18.06 - $25.51/hr

At Lasting Hope Recovery Center, patients find comfort and a team of caring professionals working ... Six (6) months experience as security officer in a healthcare setting or * One (1) year experience ...

Lasting Hope Recovery Center

Security Officer

Omaha, NE · On-site

$18.06 - $25.51/hr

At Lasting Hope Recovery Center, patients find comfort and a team of caring professionals working ... Job Summary and Responsibilities As our Security Officer, you will monitor buildings and grounds on ...

Lasting Hope Recovery Center

Security Officer

Omaha, NE · On-site

$18.06 - $25.51/hr

At Lasting Hope Recovery Center, patients find comfort and a team of caring professionals working ... Job Summary and Responsibilities As our Security Officer, you will monitor buildings and grounds on ...

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Recovery Officer information

What is the role of a collection recovery officer?

A collection recovery officer is responsible for managing overdue accounts by contacting customers to recover unpaid debts, negotiating repayment plans, and ensuring compliance with relevant laws. They often use communication skills, debt management software, and may work within a team to meet recovery targets.

What are some common challenges Recovery Officers face when negotiating payment plans with clients?

Recovery Officers often encounter challenges such as clients' financial constraints, reluctance to communicate, and emotional stress related to debt. Successfully negotiating payment plans requires patience, empathy, and strong communication skills to build trust and find mutually acceptable solutions. It's important to balance the organization's need for debt recovery with a respectful, client-focused approach, ensuring compliance with legal and ethical standards throughout the process.

What skills do you need to be a recovery agent?

Recovery officers need strong communication and negotiation skills to interact effectively with debtors. They should also have good problem-solving abilities, attention to detail, and knowledge of relevant laws and regulations. Physical fitness and the ability to work independently are often important, along with familiarity with tracking tools and documentation processes.

What are the key skills and qualifications needed to thrive as a Recovery Officer, and why are they important?

To thrive as a Recovery Officer, you need strong analytical skills, knowledge of debt collection processes, and a background in finance or a related field. Familiarity with debt recovery software, CRM systems, and relevant legal regulations is typically required. Excellent negotiation, communication, and problem-solving skills set top performers apart in this role. These skills ensure effective debt resolution, compliance with laws, and the ability to maintain positive client relationships while achieving recovery targets.

What is the role of a recovery officer?

A recovery officer is responsible for retrieving overdue payments or debts from borrowers or clients. They assess accounts, negotiate repayment plans, and ensure compliance with legal and company policies, often using communication skills and financial tools. The role may require knowledge of debt collection laws and experience with record-keeping systems.

What does a recovery agent do?

A recovery agent, also known as a recovery officer, is responsible for locating and recovering assets or collateral for lenders when borrowers default on loans. They often work in debt collection, using investigative skills and sometimes legal procedures to retrieve owed funds or property. The role may require knowledge of relevant laws, negotiation skills, and sometimes the use of tracking tools or databases.

What are Recovery Officers?

Recovery Officers are professionals responsible for managing and recovering overdue payments or debts owed to an organization. They typically work for banks, financial institutions, or collection agencies, contacting customers to negotiate payment plans, resolve outstanding balances, and ensure compliance with relevant laws and policies. Their role often involves maintaining accurate records, providing customer service, and sometimes initiating legal actions if debts remain unpaid. Effective communication and negotiation skills are crucial in this position.

What is the difference between Recovery Officer vs Debt Collector?

AspectRecovery OfficerDebt Collector
Required CredentialsOften requires financial or legal certifications, relevant experienceLess formal, may require basic communication skills
Work EnvironmentOffice-based, field visits, legal settingsPrimarily fieldwork, direct debtor contact
Employer & IndustryBanks, financial institutions, legal firmsLoan agencies, collection agencies, banks
Common Search IntentUnderstanding roles, career options, qualificationsDebt recovery, collection processes, job roles

Recovery Officers typically handle legal and financial recovery processes, often requiring certifications and working in formal environments. Debt Collectors focus on direct debtor contact, usually in the field, with less emphasis on formal credentials. Both roles are common in banking and financial sectors, but Recovery Officers generally have more specialized responsibilities.

More about Recovery Officer jobs
What cities are hiring for Recovery Officer jobs? Cities with the most Recovery Officer job openings:
What are the most commonly searched types of Recovery Officer jobs? The most popular types of Recovery Officer jobs are:
What states have the most Recovery Officer jobs? States with the most job openings for Recovery Officer jobs include:
Recovery Officer jobs near you
Infographic showing various Recovery Officer job openings in the United States as of July 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.
Recovery Support Specialist - Norwalk PD (58496)

Recovery Support Specialist - Norwalk PD (58496)

RECOVERY NETWORK OF PROGRAMS, INC.

Shelton, CT

Full-time

Re-posted 6 days ago

Job description

SUMMARY


In accordance with RNP's Mission Statement, Philosophy of Client Care and Code of Ethics as stated in the Personnel Policies, the Recovery Support Specialist provides peer support services for individuals and their families to effectively address the myriad of issues that those with substance abuse and mental health disorders require to support the recovery process by performing the following duties:

HOURS: Monday - Friday 8:00 am - 4:00 pm

CORE FUNCTIONS

  • Provide recovery support through a self-directed, strength-based approach to care. Utilizes principles based on the Recovery Coach Ten Components of Recovery. Conduct outreach and follow-ups with individuals who have experienced opioid overdoses to connect them with treatment and recovery resources.
  • Provide guidance on detox programs, medication-assisted treatment (MAT), peer support groups, and harm reduction services such as Narcan distribution.
  • Collaborate with law enforcement and clinicians in responding to substance use-related incidents, offering real-time assistance and peer-based support.
  • Participate in public awareness efforts, overdose prevention campaigns, and education initiatives aimed at reducing substance-related harm in Norwalk.
  • Work closely with treatment centers, shelters, and recovery organizations to streamline access to services for those in need.
  • Assist officers in identifying individuals at risk, providing recovery-oriented interventions, and reducing the burden of substance use-related calls.
  • Provides on-call coverage for crisis intervention and stabilization.
  • Assume all other appropriate duties as deemed necessary by the supervisor.

CORE COMPETENCIES

  • CCAR Recovery Coach Academy completion required.
  • Certification as a Recovery Support Specialist or willingness to obtain certification upon hire, strongly preferred.
  • Two years of minimum lived experience in stable recovery required.
  • Established expertise and practices related to professional boundaries and ethics.
  • Ability to establish and maintain cooperative professional relationships and project a professional image.
  • Two years of minimum lived experience in stable recovery required.
  • Must possess reliable transportation that is available solely to the Recovery Coach. The amount of local travel is 50% of the time. A valid Connecticut driver's license is required.

Apply