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Recovery Agent Remote Jobs in Virginia (NOW HIRING)

Technical Project Manager

Mclean, VA · On-site +1

$140K - $180K/yr

Are you interested in being an agent of change on a team committed to achieving client-focused ... Develop and drive high-level strategic initiatives, manage remote project delivery team, and ...

Technical Project Manager

Mclean, VA · Remote

$140K - $180K/yr

Are you interested in being an agent of change on a team committed to achieving client-focused ... Develop and drive high-level strategic initiatives, manage remote project delivery team, and ...

Technical Project Manager

Mclean, VA · Remote

$140K - $180K/yr

Are you interested in being an agent of change on a team committed to achieving client-focused ... Develop and drive high-level strategic initiatives, manage remote project delivery team, and ...

Vice President, Sales

Hampton, VA · On-site +1

$150K - $200K/yr

Remote within the United States * Strong preference for candidates based in California or on the U ... Translate contact center/BPO and AI-enabled solutions (e.g., conversational AI, agent assist, ...

New

Recovery Agent Remote information

What is a recovery agent remote?

Recovery Agent Remote jobs involve working from a remote location to help organizations recover outstanding debts or assets. As a remote recovery agent, you typically communicate with clients or customers via phone, email, or online platforms to negotiate payment plans, resolve account discrepancies, and ensure compliance with relevant laws. This role requires strong communication, negotiation skills, and the ability to work independently in a virtual environment.

What is the difference between Recovery Agent Remote vs Recovery Specialist?

AspectRecovery Agent RemoteRecovery Specialist
CredentialsTypically requires security or recovery certifications, background checksOften requires similar certifications, customer service skills
Work EnvironmentRemote, often independent or part of a security teamCan be remote or on-site, customer-facing roles
Industry UsageFinancial, security, debt collectionFinancial, insurance, debt recovery

Recovery Agent Remote and Recovery Specialist roles share similar credentials and industry usage, but Recovery Agent Remote is more focused on remote security or recovery tasks, while Recovery Specialist may involve direct customer interaction and on-site work. Both roles are vital in financial and security sectors, with overlapping skills but different primary responsibilities.

What are the key skills and qualifications needed to thrive as a recovery agent remote?

To thrive as a Recovery Agent (Remote), you need strong negotiation skills, knowledge of debt collection practices, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and compliance regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent communication, problem-solving, and resilience are crucial soft skills for handling sensitive conversations and overcoming objections. These skills and qualities ensure effective debt recovery, legal compliance, and positive client interactions in a remote work environment.

What are some common challenges faced by remote recovery agents, and how can they be addressed?

Remote Recovery Agents often encounter challenges such as difficulty establishing rapport with clients over the phone or digital channels, managing time effectively without in-person supervision, and navigating varying regulations across jurisdictions. To overcome these, agents can leverage strong communication skills, maintain organized schedules, and participate in regular virtual team meetings for support and updates. Staying informed about relevant laws and company policies is also crucial for compliance and effectiveness in debt recovery.
Infographic showing various Recovery Agent Remote job openings in Virginia as of July 2026, with employment types broken down into 90% Full Time, 6% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Technical Project Manager

Steampunk

Mclean, VA • On-site, Remote

$140K - $180K/yr

Other

Re-posted 23 days ago


Job description

Overview
Overview
Are you a leader? Energetic? Ever worked as part of a program that is Agile? Are you interested in being an agent of change on a team committed to achieving client-focused, mission-driven excellence?
Steampunk is seeking a Technical Project Manager who is creative and is a hands-on expert with delivering innovative technology solutions.
Responsibilities will include team leadership for the complete life cycle of solution development and delivery, providing Agile Project Management support and Scrum Master support for Agile teams, coordinating with product owners and stakeholders on prioritizing the backlog, creating release schedules and roadmaps based on assessment recommendations, and establishing technical practices and release management standards that align with the customer's process. This individual will also ensure the team is following, and effective at, Agile scrum processes as well as driving high client satisfaction.
Contributions
Contributions
As a Technical Project Manager, you will be leading the project tasking and delivery in a government client consulting environment. You will be a client liaison, team coach, and mentor.
You will also:
  • Manage and maintain successful/results-oriented relationships with the client, as well as identify and pursue new opportunities with existing client.
  • Develop and drive high-level strategic initiatives, manage remote project delivery team, and possess the ability to facilitate technical discussions to troubleshoot project implementation issues.
  • Assess the current organization and delivery environment and recommend optimal Agile practices tailored to the client.
  • Provide the Agile Scrum Master support. Attend Agile ceremonies and provide input as needed.
  • Remove blockers to ensure project success.
  • Coach the Product Owner and team on backlog refinement and prioritization.
  • Handle challenging client situations and offer technical and business guidance and direction to client executives.
  • Serve as the technical lead for infrastructure, hosting, storage, and visualization initiatives.
  • Provide expert-level engineering and strategic advisory services to support hosting and storage modernization across hybrid and on-prem environments.
  • Lead the automation of operational workflows to improve service resilience, reduce manual labor, and ensure consistency.
  • Develop and maintain system documentation, scripts, and configuration artifacts to support compliance and continuity requirements.
  • Collaborate with government stakeholders, system administrators, and engineers to ensure performance, scalability, and security of the hosting environment.
  • Lead and manage staff, monitor staff performance.
  • Evaluate project feasibility, eliminate non-productive tasking, and find creative ways to ensure project delivery and if feasible accelerate delivery.
  • Assist staff with training needs to create skills expansion and career advancement opportunities.

Qualifications
Required
  • Bachelor's degree in Computer Science, Engineering, or a related discipline.
  • 10+ years of progressive experience supporting Cloud Platform infrastructure, virtualization, and cloud integration in large-scale enterprise or federal environments.
  • Recognized expertise in virtualization platforms (e.g., VMware vSphere), cloud platforms (e.g., Azure, AWS, Google Cloud), and infrastructure automation tools (e.g., PowerShell, Python).
  • Demonstrated experience supporting mission-critical data center operations, including disaster recovery planning, high availability (HA), and operational scripting.
  • Experience advising senior government IT leadership on infrastructure modernization and automation strategies.
  • Strong judgment, negotiation skills, organizational, and analytical skills.
  • Experience working in a complex engineering environment with prior experience as a technical project manager.
  • Ability to establish trust with a variety of stakeholders and customers.
  • Self-managed and self-starter, ability to work independently.
  • Thrives to be a leader.
  • Exceptionally strong written and verbal communication skills.
  • Must have and maintain an active certification.
  • Ability to hold a position of public trust with the US government.
  • Local to Washington, DC area.
  • Experience supporting HHS or NIH programs.
  • Experience working in scientific environments.

Preferred
  • Certifications:
    • VMware Certified Technical Associate (VCTA) in Cloud Management & Automation, Data Center Virtualization, or Network Virtualization
    • Microsoft Azure Fundamentals or equivalent
    • SolarWinds Certified Professional
    • PMP
    • ITIL Foundation
  • Experience with ServiceNow

About steampunk
Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $140,000 to $180,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk's total compensation package for employees. Learn more about additional Steampunk benefits here.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.