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Reception Jobs in Illinois (NOW HIRING)

Mercyhealth

Reception

Richmond, IL · On-site

$16.89 - $25.33/hr

Reviews and updates no-shows and cancellations for the day EDUCATION AND/OR EXPERIENCE High School diploma or equivalent preferred Previous medical reception or reception experience preferred.

Mercyhealth

Reception

Richmond, IL · On-site

$16.89 - $25.33/hr

Reviews and updates no-shows and cancellations for the day EDUCATION AND/OR EXPERIENCE High School diploma or equivalent preferred Previous medical reception or reception experience preferred.

Mercyhealth

Reception

Mchenry, IL

$16.89 - $25.33/hr

Reviews and updates no-shows and cancellations for the day EDUCATION AND/OR EXPERIENCE High School diploma or equivalent preferred Previous medical reception or reception experience preferred.

F1 Arcade

Reception - Chicago

Chicago, IL · On-site

$18/hr

Reception Manager Position Overview Creating Outstanding First Impressions As a Host/Hostess at F1 Arcade, you'll be the first friendly face our guests see, setting the tone for an unforgettable ...

F1 Arcade

Reception - Chicago

Chicago, IL

$15.50 - $19.75/hr

Reception Manager Position Overview Creating Outstanding First Impressions As a Host/Hostess at F1 Arcade, you'll be the first friendly face our guests see, setting the tone for an unforgettable ...

F1 Arcade

Reception - Chicago

Chicago, IL · On-site

$18/hr

Reception Manager Position OverviewCreating Outstanding First ImpressionsAs a Host/Hostess at F1 Arcade, you'll be the first friendly face our guests see, setting the tone for an unforgettable ...

F1 Arcade

Reception - Chicago

Chicago, IL · On-site

$15.50 - $19.75/hr

Reception - Chicago 1 West Grand Avenue, Chicago, IL, USA Hourly: 18 per hour Part Time Position Overview Creating Outstanding First Impressions As a Host/Hostess at F1 Arcade, you'll be the first ...

Puttshack

Host / Hostess / Reception

Oak Brook, IL

The Reception position is responsible for greeting guests with a warm welcome, guiding the guest safely into and throughout the venue, checking in reservations, seating guests within the venue to ...

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All JobsReception JobsReception Jobs in Illinois

Reception information

See Illinois salary details

$9

$17

$23

How much do reception jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for reception in Illinois is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.33 per hour, depending on experience, location, and employer.

What is the difference between Reception vs Customer Service Representative?

AspectReceptionCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional training
Work EnvironmentFront desk, office reception areaCall centers, retail, office settings
Primary DutiesGreeting visitors, answering phones, administrative supportAssisting customers, handling inquiries, resolving issues
Industry UsageHotels, clinics, corporate officesRetail, telecommunications, banking

While both roles involve interaction with clients and visitors, receptionists primarily manage front desk duties and administrative tasks, whereas customer service representatives focus on assisting customers through calls or in-person interactions to resolve issues and provide support.

What is a receptionist?

Receptionists are administrative professionals who serve as the first point of contact for visitors and callers at an organization. They handle a variety of tasks including greeting guests, answering phone calls, managing appointments, and providing information about the company. Receptionists often assist with clerical duties and help ensure the smooth operation of the front desk area. Their role is essential for creating a welcoming and organized environment for both clients and staff.

What are some typical challenges faced by receptionists, and how can they effectively manage high-traffic periods?

Receptionists often encounter busy periods where multiple visitors, phone calls, and administrative tasks require simultaneous attention. Staying organized and maintaining a calm, professional demeanor is key to managing these high-traffic times. Utilizing scheduling tools, prioritizing urgent requests, and clear communication with both guests and colleagues can help ensure smooth operations. Additionally, developing strong multitasking abilities and familiarity with office technology are essential for handling peak workloads efficiently.

What are the key skills and qualifications needed to thrive as a receptionist?

To thrive as a Receptionist, you need excellent organizational skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is often required. Strong interpersonal skills, attention to detail, and the ability to multitask set top performers apart. These capabilities ensure smooth office operations, positive first impressions, and efficient handling of inquiries and tasks.
What are the most commonly searched types of Reception jobs in Illinois? The most popular types of Reception jobs in Illinois are:
What are popular job titles related to Reception jobs in Illinois? For Reception jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Reception jobs in Illinois look for? The top searched job categories for Reception jobs in Illinois are:
What cities in Illinois are hiring for Reception jobs? Cities in Illinois with the most Reception job openings:
Reception jobs near you
Infographic showing various Reception job openings in Illinois as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,909 per year, or $17.3 per hour.

Reception

Mercyhealth

Richmond, IL • On-site

$16.89 - $25.33/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 10 days ago

Mercy Health rating

6.9

Company rating: 6.9 out of 10

Based on 384 frontline employees who took The Breakroom Quiz

452nd of 887 rated healthcare providers

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES
Clerical
  • Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel and routes Epic Messages to nursing and provider as appropriate.
  • Retrieves messages from voice mail and forwards to appropriate personnel.
  • Answers questions about organization, physicians, and available services, providing callers with address, directions, and other information as appropriate.
  • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
  • Monitors visitor access and issues passes when required.
  • Receives, sorts, and routes mail, and maintains and routes publications.
  • Orders, receives, and maintains office supplies.
  • Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
  • Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
  • Performs other clerical duties as needed.

Epic Scheduling and Registration
  • Schedules patient appointments
  • Responsible for EMR Electronic Medical Records registration check-in processes in Epic.
  • Loads, verifies and updates patient demographics.
  • Scans, loads and verifies insurance coverage.
  • Collects signed HIPAA and Consent for Treatment documents, updates the interactive face sheet and sends documents to Medical Records for scanning.
  • Reviews all Alerts in Epic and refers patient to a PFC when necessary.
  • Collects co-payments and other self-pay obligations when required and post in Epic when registering patient.
  • Provides patient with an estimated self-pay obligation when appropriate.
  • Performs cashiering functions online payment posting within Epic.
  • Processes payments and deposits by adhering to the systems Cash Handling Policy.
  • Completes daily closing report and balances their individual cash drawer at the end of each day.
  • Performs petty cash count in and out daily and records appropriately.
  • Assist patients with MyChart signup and activation.
  • Replies to MyChart messages in a timely manner, closing messages when complete.
  • Safeguards patient privacy and confidentiality per MHS policies.
  • Preps Routes daily for upcoming appointments for frontline registration.
  • Reviews daily work queues and corrects identified patient registration errors.
  • Utilizes Epic waitlists based on provider preference.
  • Reviews and updates no-shows and cancellations for the day

EDUCATION AND/OR EXPERIENCE
High School diploma or equivalent preferred
Previous medical reception or reception experience preferred.
CERTIFICATION/LICENSURE
N/A
OTHER SKILLS AND ABILITIES
Understands and demonstrates Critical Moments of Service techniques and standards
Ensures reception and lobby areas are well maintained and clean
May be required to work flexible hours and overtime during peak hours.
Preforms all other duties as assigned.
May be responsible for working in alternate locations
Basic knowledge of keyboard skills and medical terminology preferred.
Good interpersonal and written communication skills.
Basic knowledge of Epic preferred.
LEVEL OF SUPERVISION
Some independent judgment is required, but alternatives are limited by standard practices or procedures
SUPERVISES
N/A
PAY RANGE:
$16.89 - $25.33
Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.
Mercyhealth offers competitive pay and a comprehensive benefits package including:
  • Medical, Dental, Vision
  • Life & Disability Insurance
  • FSA/HSA Options
  • Generous, accruing paid time off
  • Paid Parental and caregiver leave
  • Career advancement and educational opportunities
  • Tuition and certification reimbursement
  • Certification Reimbursement
  • Well-being Programs
  • Employee Discounts
  • On-Demand Pay
  • Financial Education
  • Annual recognition/awards events
  • Partner appreciation days
  • Family entertainment/attractions discount
  • Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.
At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.
Mercyhealth has been nationally recognized for our commitment to our people and culture, including:
  • #1 in the nation on AARP's Best Employers for Workers Over 50
  • One of Working Mother magazine's 100 Best Companies for Working Mothers
  • A Top 50 Company and Top 10 Nonprofit for Executive Women

What Mercy Health employees say

Pay

Benefits

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Workplace

Get the full story on Breakroom

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About Mercyhealth

Sourced by ZipRecruiter

At Mercyhealth, we don’t simply hire people – instead, we empower talented, dedicated health care professionals to provide the highest quality patient care possible with a passion for making lives better. As an integrated health care provider, we provide exceptional, coordinated health care. The organization consists of seven hospitals, 85+ clinics, and more than 7,500 employee-partners to serve patients in 15 counties throughout northern Illinois and southern Wisconsin. We hope you’ll consider becoming the newest member of the Mercyhealth family and join our passion for making lives better!

Industry

Hospitals, fitness and sports centers and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Janesville, WI, US

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