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Reception Jobs in Lincoln, IL (NOW HIRING)

CSL

Reception

Decatur, IL · On-site

$16.61 - $18.13/hr

Entity: CSL Plasma Job Category: Plasma Operations Job Family: Plasma Center Operations Job Type: Part Time Location: Decatur, Illinois, United States Employer Reference: R-288077 Responsibilities ...

Vision Care Associates

Optical Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

This may occur via front desk reception, telephone, email, etc. The Optical Receptionist will check-in and check-out patients. Responsibilities Job Responsibilities: * Greet patients in a friendly ...

Catholic Charities

Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

: Provides coverage of front office reception area duties. This position is onsite. Hours are full time, Monday-Friday 8:30am-4:30pm. Job Duties : * Greet visitors and answer the front door in a ...

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Reception information

See Lincoln, IL salary details

$9

$17

$24

How much do reception jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for reception in Lincoln, IL is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.47 per hour, depending on experience, location, and employer.

What is a receptionist?

Receptionists are administrative professionals who serve as the first point of contact for visitors and callers at an organization. They handle a variety of tasks including greeting guests, answering phone calls, managing appointments, and providing information about the company. Receptionists often assist with clerical duties and help ensure the smooth operation of the front desk area. Their role is essential for creating a welcoming and organized environment for both clients and staff.

What are the key skills and qualifications needed to thrive as a receptionist?

To thrive as a Receptionist, you need excellent organizational skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is often required. Strong interpersonal skills, attention to detail, and the ability to multitask set top performers apart. These capabilities ensure smooth office operations, positive first impressions, and efficient handling of inquiries and tasks.

What are some typical challenges faced by receptionists, and how can they effectively manage high-traffic periods?

Receptionists often encounter busy periods where multiple visitors, phone calls, and administrative tasks require simultaneous attention. Staying organized and maintaining a calm, professional demeanor is key to managing these high-traffic times. Utilizing scheduling tools, prioritizing urgent requests, and clear communication with both guests and colleagues can help ensure smooth operations. Additionally, developing strong multitasking abilities and familiarity with office technology are essential for handling peak workloads efficiently.

What is the difference between Reception vs Customer Service Representative?

AspectReceptionCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional training
Work EnvironmentFront desk, office reception areaCall centers, retail, office settings
Primary DutiesGreeting visitors, answering phones, administrative supportAssisting customers, handling inquiries, resolving issues
Industry UsageHotels, clinics, corporate officesRetail, telecommunications, banking

While both roles involve interaction with clients and visitors, receptionists primarily manage front desk duties and administrative tasks, whereas customer service representatives focus on assisting customers through calls or in-person interactions to resolve issues and provide support.

Can a shy person be a receptionist?

Yes, a shy person can be a receptionist, as the role primarily requires good communication skills, organization, and professionalism. Developing interpersonal skills and gaining experience can help shy individuals succeed in customer service and front-desk environments.

What are the jobs of a receptionist?

A receptionist is responsible for greeting visitors, answering and directing phone calls, managing appointments, and handling administrative tasks such as data entry and mail distribution. They often use office software and must maintain a professional appearance and communication skills to support smooth office operations.

What type of job is reception?

A reception job involves greeting visitors, answering phones, and managing front desk operations in an office, hotel, or healthcare setting. It requires good communication skills, organization, and often familiarity with phone systems and scheduling software.

What job categories do people searching Reception jobs in Lincoln, IL look for?

The top searched job categories for Reception jobs in Lincoln, IL are:

What cities near Lincoln, IL are hiring for Reception jobs?

Cities near Lincoln, IL with the most Reception job openings:

Reception jobs near you
Infographic showing various Reception job openings in Lincoln, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $36,141 per year, or $17.4 per hour.

Front Desk Coordinator/Reception

Vision Care Associates (C)

Springfield, IL • On-site

$15/hr

Full-time

Re-posted 17 days ago

Job description

The key functional responsibility of the Front Desk Coordinator is to manage the first impression of the practice for all patients and guests.  As the Front Desk Coordinator is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.

The Front Desk Coordinator is responsible for welcoming all new and existing patients and guests to the practice.  This may occur via front desk reception, telephone, email, etc.  The Front Desk Coordinator ensures efficient patient flow within the practice and maintains a full appointment schedule.

The Front Desk Coordinator will check-in and check-out patients and be responsible for collection of patient fees at time of service.

The Front Desk Coordinator is responsible for maintaining the reception area in a way that is consistent with the practice’s brand.

Responsibilities

Job Responsibilities:

  • Initiate an exceptional patient experience
  • Greet all patients and guests to the practice
  • Answer the telephone and direct incoming calls
  • Schedule appointments and maintaining a full appointment schedule
  • Keep the Optometrist(s) on schedule and maintaining efficient patient flow
  • Appointment confirmation and recall reminders
  • Receiving all incoming mail
  • Reports to management/leadership on the status of appointment schedule
  • Reports to management/leadership any patient challenges or complaints, likewise maintains and documents all patient testimonials
  • Perform other duties as required
Required Skills

Competencies:

Frequent Interaction with Others
Must demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.

Customer Orientation
The Front Desk Coordinator should be patient focused and displays a desire work within the practice’s brand values to deliver exceptional customer service.

Team Player
Exhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.

Brand Championship
As the first point of contact, the Front Desk Coordinator must consistently display behaviors that champion the brand value proposition of the practice.

Detail Orientation
Must have the ability to maintain a high level of detail orientation despite frequent interruptions.  Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.

Pace of the Environment
Must be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience.

Supervision        

Under supervision of the Office Manager.  Must be able to complete duties without close supervision.


Confidentiality

Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.